“DO NOT USE THEMwe have purchased a house through Reeds ......”
1 Star Review
Oct 21,2016
By:
'Cadyn'
Oct 21,2016
Branch: Goole, 30-32 Pasture Road
Services: Sales (as a Buyer)
Sold price: £136000
Would you recommend?: No
Postcode: DN14
Branch: Goole, 30-32 Pasture Road
Sales (as a Buyer)
Sold price: £136000
Postcode: DN14
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people found
this helpful
DO NOT USE THEM
we have purchased a house through Reeds Rains in Goole. The service we have received has not been good.
I have given specific instructions on who to contact, they have persistently called my partner who works shifts. They had my phone number incorrect and my e-mail address. They have never kept us updated on the sale process or offered any assistance. Our financial advisor called the office to ask for an update on when the survey was taking place. He was told to call us as we had the vendors number so we could find out when the survey was taking place! That is not customer service! We didn't even ask for the vendors number this was left on my partners voicemail, even though I had specifically said to only call myself.
I have bought and sold a lot of houses in the past and have always been provided with good customer service and been dealt with by motivated staff. Sadly I did not find either with this agent.
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