100% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Oct 18,2016
Oct 18,2016
4
people found
this helpful
this helpful
We rented and purchased a property from them. There were a catalogue of errors through the entire process. The worst being lies and lack of response. Mismanagement right down the chain. There wasn't one single person that I could regularly communicate with directly.
Helping themselves to watch TV when they were there to take pictures of the rented property, moving personal items about.
Telling me (upon the new purchase) the seller was going to put the property back on the market because I was taking too long to read through the contract, (this was about 4 weeks in). Then me finding out the seller knew nothing of this.
Not conveying messages. Complete disinterest. Document system is a nightmare if you're trying to find specific details that Intercounty are not providing.
The management company just requested me to pay £550 in 21 days accrued by the previous leaseholder, this was supposed to be taken from a retention fund, which (as a first time buyer) I knew nothing about. I asked one of the staff members a few days ago over the phone about this and she said there will be a fund. Looks like they may have left me out. The seller says they weren't asked.
They have etched away at the very core of my being.
In short of the damning indictment, please save yourselves the disservice if you're renting or purchasing a flat. Caravans are looking like a nice idea, maybe by the sea, or in the sea, far away from Intercounty.
Helping themselves to watch TV when they were there to take pictures of the rented property, moving personal items about.
Telling me (upon the new purchase) the seller was going to put the property back on the market because I was taking too long to read through the contract, (this was about 4 weeks in). Then me finding out the seller knew nothing of this.
Not conveying messages. Complete disinterest. Document system is a nightmare if you're trying to find specific details that Intercounty are not providing.
The management company just requested me to pay £550 in 21 days accrued by the previous leaseholder, this was supposed to be taken from a retention fund, which (as a first time buyer) I knew nothing about. I asked one of the staff members a few days ago over the phone about this and she said there will be a fund. Looks like they may have left me out. The seller says they weren't asked.
They have etched away at the very core of my being.
In short of the damning indictment, please save yourselves the disservice if you're renting or purchasing a flat. Caravans are looking like a nice idea, maybe by the sea, or in the sea, far away from Intercounty.
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Latest Reviews
26th Mar 2022
reviewed by 'Alexandra De Wales'
3rd Feb 2022
reviewed by 'Le'
23rd Aug 2021
reviewed by 'Mary'
22nd Feb 2021
reviewed by 'Aron'
27th Jan 2021
reviewed by 'Sarah'
10th May 2018
reviewed by 'Garry'
Opening Hours
Address
Intercounty
Barclay House, 1-3 High Street
Great Dunmow
Essex
CM6 1UU
01371 878322
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 75% | £29,000 | £300,000 |
| Lettings | 100% | 99% | £825 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 4 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 26,2022
Mar 26,2022
0
people found
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I am very satisfied with the attention I received from Elisa Southon, she helped me throughout the process of renting my flat, very efficient and cooperative....
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Feb 03,2022
Feb 03,2022
0
people found
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I cannot fault them in anyway. They achieve a sale and focus on your needs. We want to especially thank Katie Beard from the Great Dunmow office as her commitment to get us moved before Christmas was amazing. She is a credit to your company. ...
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Aug 23,2021
Aug 23,2021
1
people found
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this helpful
We have just exchanged on our property today.
I cannot thank Katie, Jake and Jamie in sales enough for their kindness and support.
We would recommend them highly as an estate agent. Mary...
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Feb 22,2021
Feb 22,2021
0
people found
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Would just like to say a big ! Thank you to intercounty lettings , what a great help they were in helping me find the perfect property for myself , My agent Lisa was and still is a great help not only the beginning stages but all throughout ...
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Jan 27,2021
Jan 27,2021
0
people found
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I have been dealing with Lisa from Intercounty regarding our rental property - she always explained things well, promptly and efficiently. Thank you lisa - you're the reason we stayed...
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May 10,2018
May 10,2018
0
people found
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It can be a very daunting task, selecting an estate agent to use for a house sale, and not wholly easy to determine the good from the not quite so good!
We chose Intercounty after some deliberation, and are very pleased that we did. Any ...
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Comment on agent fees
Average for the area, more than happy with!
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Oct 18,2016
Oct 18,2016
4
people found
this helpful
this helpful
We rented and purchased a property from them. There were a catalogue of errors through the entire process. The worst being lies and lack of response. Mismanagement right down the chain. There wasn't one single person that I could regularly communicate with directly.
Helping themselves ...
read full review
read full review
Comment on agent fees
The price you pay is negatively reflected in the service received.
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May 13,2011
May 13,2011
2
people found
this helpful
this helpful
I have just sold and the office handled everything so well , they are friendly professional and personal so you feel important to the end. Highly recommend and would definitely use them again. well done Andy and Helen at Dunnmow branch....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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