71% sales valuation accuracy
75% sales fee satisfaction
67% lettings valuation accuracy
33% lettings fee satisfaction
Oct 14,2016
Oct 14,2016
5
people found
this helpful
this helpful
If I could rate this company no stars I would! Absolutely hopeless. I used to let out my property through them. Worse ever decision. Still trying to get through all their mistakes. To be honest I should of realised from how cheap they are. Don't be fooled! Had tenant there and they were there for a year, had students in there the next year, but used the inventory from the year before, unsigned!! Students ended up destroying my property, apart of barkers service, were they are SUPPOSED to check up on the property as I live hours away, hadn't done that, I then put my foot down a little more and they went there to find they place had been completely trashed. Nothing is signed, no pictures, nothing is done properly! 6 months down the line, still following up on them. I have to go down to the office and sit with them until they do their job. Absolutely hopeless! Don't waste your money or energy! Very very stressful. Incompetent people
Comment on agent fees
Expensive for people who don't do anything. Not even sure what I've paid for
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Latest Reviews
24th Jul 2018
reviewed by 'Gary'
26th Jun 2018
reviewed by 'Tracy'
23rd Aug 2017
reviewed by 'Rowena'
7th Aug 2017
reviewed by 'Kirsten'
23rd Feb 2017
reviewed by 'Jan'
Opening Hours
Address
Barkers Estate Agents
79 Queens Road Clarendon Place
Leicester
Leicestershire
LE2 1TT
0116 270 9394
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 75% | £199,000 | £283,000 |
| Lettings | 67% | 33% | £510 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 0 | 3 | 3 | 1 | 1 | 0 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jul 24,2018
Jul 24,2018
6
people found
this helpful
this helpful
At first my view of them was average, but a tad on the negative side. Having completed my inventory check and mentioned certain things that were wrong, they made no effort to rectify them. I assume this is simply for them to compare when I ...
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Comment on agent fees
Decent
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Jun 26,2018
Jun 26,2018
0
people found
this helpful
this helpful
Fantastic service from start to finish always kept in the loop, excellent feedback nothing was ever too much trouble, would highly recommend.
Thank you Jessica & Jo for all your hard work- Tracy...
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Comment on agent fees
Good
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May 02,2018
May 02,2018
0
people found
this helpful
this helpful
Excellent service .Highly recommend using this branch of Barkers . From the start of the process to completion , the team kept us informed , even saying we could email them at home when they were ill , Joanna worked very hard to find prospective buyers and negotiated well ....
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Comment on agent fees
As expected
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Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
Barkers coordinated the work that needed to be done to my property and then rented it out in record time - it was excellent service from a wonderfully helpful and professional team. Many thanks to Jack S!...
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Comment on agent fees
Very reasonable
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Aug 07,2017
Aug 07,2017
0
people found
this helpful
this helpful
I have found the staff at Barkers to be helpful and professional. I have just sold my house with them and they were efficient and kept me informed at every step of the way....
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Comment on agent fees
Fees were reasonable.
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Feb 23,2017
Feb 23,2017
0
people found
this helpful
this helpful
I've recently completed on the sale of my property and would like to take this opportunity to express my appreciation to the sales team at Barkers for their professional, friendly & speedy service.
I only had a short window of time to move home and they ...
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Comment on agent fees
Very competitve
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Feb 16,2017
Feb 16,2017
4
people found
this helpful
this helpful
Expensive, misrepresentative and exceptionally poor - my first encounter with this operation was about average, the second truly bad. Still considering legal action to recover monies. Avoid....
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Comment on agent fees
Outrageously high for no value for money.
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Feb 16, 2017
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(1)
Hi Topelius.
Thank you for your feedback.
Please could you contact our office on 0116 2709394 to discuss this matter further as we are concerned by your comments and would like the opportunity to resolve this for you.
Kind regards
Barkers ...
Oct 14,2016
Oct 14,2016
5
people found
this helpful
this helpful
If I could rate this company no stars I would! Absolutely hopeless. I used to let out my property through them. Worse ever decision. Still trying to get through all their mistakes. To be honest I should of realised from how cheap they are. Don't ...
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Comment on agent fees
Expensive for people who don't do anything. Not even sure what I've paid for
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Oct 14, 2016
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(1)
Hi Gio.
Thank you for your feedback. We do value your views.
Unfortunately this review is not for our office at Queens Rd, however we will pass your comments onto our student division at our West End office and make them aware of your feedback. If you wish to discuss the matter any further please feel free to call us on 0116 2709394 or 0116 2758338. Thanks Barkers. ...
Jul 20,2016
Jul 20,2016
4
people found
this helpful
this helpful
Don't know who it was who showed me around the properties, but she could not have been less interested. Treated with complete indifference. The woman could not have cared less, no eye contact, no feedback. Pretty dismissive of me as a customer altogether..
If I ...
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Jul 20, 2016
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(1)
Hi Freddie.
Thank you for your feedback which is always helpful to improve our customer service. If you could kindly contact me on 0116 2709394 to discuss your viewing with me so I can look at who this might have been so we can resolve this for you.
Jessica (Barkers) ...
Mar 10,2016
Mar 10,2016
3
people found
this helpful
this helpful
Jessica belongs to the school of estate agents who believe their own lies.
Do not attempt to buy anything from this estate agency as judging by the actions of this young lady they are totally dishonourable. We wasted time in providing proof of funds just ...
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Mar 10, 2016
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(1)
Hi Zana
Thank you for your comments. I am most disappointed to hear you were not successful in buying the property. When we are dealing with other offers we try to be as fair as possible and offer you the chance to come back with your very best offer. As you withdrew from the process the seller went with the other party. We act in the vendors best interests and this was the way they wished for this to be handled.
If you wish to discuss this further please feel free to contact our offi ...
Mar 10,2016
Mar 10,2016
2
people found
this helpful
this helpful
Couldn't disagree more with Zana's review I have dealt with Jessica for a number of years and have always found her honest and open. I think this is a case of soar grapes on this customers part....
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Mar 11, 2016
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(1)
Kamlesh - good for you if you find Jessica honest and open however you have no idea of what took place. It is commendable that somebody who lives in NW1 (which I believe is in London) has such close contact with a Leicester Estate Agent and springs to her defence!!! For your information this was not a case of "sour grapes" as Jessica spoke with the vendor and our offer was ACCEPTED - based on a sum that the Vendor was willing to accept and was HIGHER than our original offer. I backed out when ...
Dec 09,2015
Dec 09,2015
3
people found
this helpful
this helpful
i contacted them four times (different ways) to view a property. Finally after getting back to me. There was no Response when i told them i wanted to buy a property
Do sellers know this is how there agent is behaving ....
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Dec 09, 2015
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(1)
Hi Sab
This is not related to our office, could you kindly remove these comments please.
The office relating to your complaint is Braunstone Gate not Queens Road.
Thank you
Barkers Queens Road Branch. ...
Sep 15,2014
Sep 15,2014
0
people found
this helpful
this helpful
Excellent service from start to finish!
This is my first property I have let out and what a service I got, from the first appointment we had with them they gave a brilliant service and showed a great knowledge of the market, they listed my ...
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Jul 07,2014
Jul 07,2014
4
people found
this helpful
this helpful
We are renting a property through Barkers at the moment and have been for the past 2 years. They are also in charge of managing the property however from our experience they've done anything but. From the start they've been unreliable, inconsistent and utterly useless. I ...
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What agent could do to change your mind?
Be better and faster at dealing with issues especially when it comes to basic sanitation!Attached Filesnbsp;
Comment on agent fees
If a company charges a management fee in the rent then it should be obliged to manage the property or to remove the fee and stop misleading landlords and tenants alike.
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Jul 08, 2014
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(1)
Thank you for your comments. We do value feedback and would like to take this opportunity to discuss any concerns you have previously about your tenancy. We have improved since you became tenants with us in 2012 and would be pleased to assist you going forward with any issues you may have, so please contact us via our lettings team who are happy to help you.
Barkers Estate Agents ...
Mar 28,2013
Mar 28,2013
4
people found
this helpful
this helpful
They messed me about for two weeks on a property. They did not show up for the viewing. When I finally viewed the house I made an offer, it was rejected, I then offered the full price, and they told me the only thing I ...
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Jul 08, 2014
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(1)
Thank you for your comments. We do value feedback and would like to take this opportunity to discuss any concerns you may have with our office directly. It is always disappointing when there are several buyers offering on the same property and of course there is going to be disappointment for those who are not successful, however we do try to conduct the process in a fair way to minimise this. We apologise for any concerns over the viewing itself if this was raised with our office directly we ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Thank you for your feedback. We do value your views.
Unfortunately this review is not for our office at Queens Rd, however we will pass your comments onto our student division at our West End office and make them aware of your feedback. If you wish to discuss the matter any further please feel free to call us on 0116 2709394 or 0116 2758338. Thanks Barkers.