0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 19,2012
Mar 19,2012
6
people found
this helpful
this helpful
I rented a property through this estate agent. I moved out on the 17th December 2011. I waited until the new year before chasing the return of my deposit due to festive period. On the 19th January I chased this again and was finally told that the landlord had approved the return of my deposit and that it should be with me in the next few days.
On the 30th of January, I contacted Beechwoods again chasing my deposit. I was then advised on the 1st of February that the return of my deposit was missed because "they" (presumably head office) had relocated. I was told it would be sent by BACS the same day and reach my account in 3 to 5 working days,
After 5 days, there was still no sign of this appearing in my account.
At this point I politely requested that Beechwoods same day CHAPS the payement to me and suggested that they pay me interest that they would be earning on my money. Again there was very little information from Beechwoods.
At this point I am getting fed up with the lies that I am being told everytime I contact Beechwoods so I write a letter of complaint to the MD - a Ms Gregory.
After waiting two weeks I hear nothing back, so I contact Mandy again who informed me that the coomplaint was never received. At which point I forwarded the letter via email to Mandy to pass on to the MD. A week later, I still have not heard anything back.
If this was my company, any complaint would get top priority to try prevent bad reviews like this being written.
So, any potential customers, beware. Beechwoods tell you nothing but lies, keep your deposit that you are rightfully due returned and do not bother writing back to any formal complaints made to their MD.
YOU HAVE BEEN WARNED!!
On the 30th of January, I contacted Beechwoods again chasing my deposit. I was then advised on the 1st of February that the return of my deposit was missed because "they" (presumably head office) had relocated. I was told it would be sent by BACS the same day and reach my account in 3 to 5 working days,
After 5 days, there was still no sign of this appearing in my account.
At this point I politely requested that Beechwoods same day CHAPS the payement to me and suggested that they pay me interest that they would be earning on my money. Again there was very little information from Beechwoods.
At this point I am getting fed up with the lies that I am being told everytime I contact Beechwoods so I write a letter of complaint to the MD - a Ms Gregory.
After waiting two weeks I hear nothing back, so I contact Mandy again who informed me that the coomplaint was never received. At which point I forwarded the letter via email to Mandy to pass on to the MD. A week later, I still have not heard anything back.
If this was my company, any complaint would get top priority to try prevent bad reviews like this being written.
So, any potential customers, beware. Beechwoods tell you nothing but lies, keep your deposit that you are rightfully due returned and do not bother writing back to any formal complaints made to their MD.
YOU HAVE BEEN WARNED!!
What agent could do to change your mind?
Fix all of the issues above, with a written apology for lying, a GOGW for the hassle and time I have wasted contacting the company.Attached Filesnbsp;
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Sep 14, 2012
It looks like they have all but gone out of business as of 11-09-2012. Jul 31, 2012
DO NOT USE THESE PEOPLE. THE CLAIM TO PUT YOUR MONEY INA DEPOSIT PROTECTION SCHEME. THIS IS A LIE. NONE OF THE DPSs HAVE HEARD OF THEM AND GETTING YOUR MONEY BACK CAN BECOME A REAL PROBLEM. LANDLORDS/TENANTS..DON'T USE THEM!
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Latest Reviews
16th Apr 2013
reviewed by 'Paultg'
9th Apr 2013
reviewed by 'Jane'
22nd Jan 2013
reviewed by 'Suspicious'
10th Jan 2013
reviewed by 'IAN'
6th Nov 2012
reviewed by 'Helen'
18th Oct 2012
reviewed by 'Derbyshire_couple'
Opening Hours
Address
Beechwood Sales and Lettings
22 Glumangate
Chesterfield
Derbyshire
S40 1TX
01246 558193
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 7 | 0 | 4 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 16,2013
Apr 16,2013
1
people found
this helpful
this helpful
I used Beechwood to rent out my flat in Millers Dale. I was always chasing the rent and on one occasion the rent cheque bounced. Serious warning signs that an agent is using your money (client's money) to run their business - this is fraud.
...
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What agent could do to change your mind?
Done the job correctly without using clients moneyAttached Filesnbsp;
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Apr 09,2013
Apr 09,2013
2
people found
this helpful
this helpful
Never use any business associated with HELEN GREGORY. I was owed several months rent as a landlord which i eventually got back, only through persistence and I've now found out she never registered the £600. Deposit for my tenant. Great !!!!...
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What agent could do to change your mind?
She is obviously out to fiddle people. Be aware.Attached Filesnbsp;
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Jan 22,2013
Jan 22,2013
1
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this helpful
We were suspicious then but more so now..Helen did not return a tenant deposit owed to us in 1996. Unwittingly, we used her to sell a property for us while we were overseas; and before closing was allowing the future owners to come & go in ...
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What agent could do to change your mind?
We believe that she acted unprofessionally and there was no one to hold her accountable as she seemed to run the office. She took full advantage of the fact that we were ex-pats.Attached Filesnbsp;
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Jan 10,2013
Jan 10,2013
0
people found
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The property was originally owned by my late daughter in her name for 2 years ( a long story ). She never received a penny rent. I took ownership in july 2009 and received 3 months rent in 18 months. I live in spain and on visiting the uk for my ...
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Nov 06,2012
Nov 06,2012
3
people found
this helpful
this helpful
Left property as a tenant on 19/09/2012 and still waiting for deposit of £550 to be returned to me. I sent numerous emails and left messages on phone number which always was a recorded message, the phone line is now disconnected 5/11/2012. I feel completely conned by Helen ...
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May 09, 2013
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We have used Beechwood properties for the past six years for both our properties. Only found out by accident what was happening and tried to ring all beechwood numbers but to no avail. Cannot believe somebody that you could trust would con you like this. I hope she finally gets a conscience, and do the right thing and pay us back the £1700 that she owes us! ...
Oct 18,2012
Oct 18,2012
0
people found
this helpful
this helpful
Terrible - Letting Agents should be governed! Owed nearly £1k in deposit - the Director Helen Gregory lies and contridicts herself in every email/correspondence!! She should be struck off as a director and not allowed to trade she is a danger to the public. ...
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Sep 14,2012
Sep 14,2012
0
people found
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Rented from Beechwood since 2010. They had three offices then Chesterfield, Bakewell and Matlock. First they closed the Chesterfield office, then Bakewell. As of 11-09-2012 the Matlock office is closed, but you are told to leave an answer message on the Matlock landline which obviously ...
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What agent could do to change your mind?
Answer the phone!Attached Filesnbsp;
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Apr 15,2012
Apr 15,2012
6
people found
this helpful
this helpful
TERRIBLE COMPANY. You never get the rents owed to you,, unless you threaten them with legal action. The communication in the office is unproffesional. Hope people read these reviews before using them as an agent....
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Mar 20,2012
Mar 20,2012
4
people found
this helpful
this helpful
Useless. I had to get a solitor involved so i could get my money back.
Beware the owner of the company is listed as a part owner in 7 other companys which are all in liquidation / dissolving.
I would keep well away...
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What agent could do to change your mind?
Be a professional companyAttached Filesnbsp;
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Mar 19,2012
Mar 19,2012
6
people found
this helpful
this helpful
I rented a property through this estate agent. I moved out on the 17th December 2011. I waited until the new year before chasing the return of my deposit due to festive period. On the 19th January I chased this again and was finally told that ...
read full review
read full review
What agent could do to change your mind?
Fix all of the issues above, with a written apology for lying, a GOGW for the hassle and time I have wasted contacting the company.Attached Filesnbsp;
Was this helpful?
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Yes
Sep 14, 2012
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(2)
It looks like they have all but gone out of business as of 11-09-2012. ...
Feb 21,2012
Feb 21,2012
2
people found
this helpful
this helpful
We maintain that rent was withheld on a number of occasions. At first we received it after pointing this out, but as time went on we did not. We calculate that they owed us over 1K. It was never possible to speak to the lettings ...
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Feb 06,2012
Feb 06,2012
2
people found
this helpful
this helpful
I am still waiting for RENT PAYMENTS that BEECHWOOD OWE ME.. 2 MONTHS RENT + a DEDUCTIONTHEY MADE TWICE for DAMAGE DONE to the garage door BY THE PREVIOUS TENANT THAT I ENDED UP PAYING FOR!.I have proof of this. I took out Landlords insurance arranged ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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