50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Oct 07,2016
Oct 07,2016
7
people found
this helpful
this helpful
This was my first time renting a property through a letting agent and the whole experience was appalling from start to finish. These people are not to be trusted at all. I paid a £2300 deposit naively believing that I would get it back as long as the property was in a good state. They had no intention of returning any money and went to great lengths to create a check out report and estimated cost of work needing doing based on complete lies. Aiden Shears is an arrogant, nasty individual blatantly disrespectful, disturbingly bigoted and capable of dishonesty on every level. He is not to be trusted at all! We paid £1150 a month rent for a property that had a lot of problems caused by a cowboy landlord who had no regard for health and safety. The boiler fitted by the landlord himself constantly broke down, the boiler engineer had to disconnect the thermostat/room control in the house because it was dangerous, it was part of the old boiler system. We spent 9 months without a fully functional boiler that continued to break down because the landlord refused to pay to have the necessary parts fitted. Fulfords may well have a good reputation when working for a landlord - they will go to any length to extract the maximum amount of money from a tenant and if they break a few health and safety laws along the way it is not a problem.
These people are seriously not to be trusted.
These people are seriously not to be trusted.
Comment on agent fees
money paid out for nothing......do not expect a lot from the repairs and maintenance dept either !
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Latest Reviews
25th Oct 2023
reviewed by 'Chess'
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reviewed by 'Disgruntled'
10th Oct 2018
reviewed by 'Snapdragon22'
29th Jun 2018
reviewed by 'Tony'
7th Oct 2016
reviewed by 'deflated'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £218,000 | £218,000 |
| Lettings | 0% | 25% | £550 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 25,2023
Oct 25,2023
0
people found
this helpful
this helpful
Extremely impressive staff . They were in constant contact. Achieved a quick sale and have been there ever step of the way . The property had a list of viewings within the first day of advertising. I would definitely recommend the team at Paignton… thank you for ...
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May 31,2022
May 31,2022
1
people found
this helpful
this helpful
Contacted them by mail last week asking for more information about a flat for sale in Paignton. They did not bother to reply....
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Mar 03,2019
Mar 03,2019
6
people found
this helpful
this helpful
Fulfords as a letting agency are poor when dealing with problems that they have created whilst completing a checkout process. Any landlords using Fulfords to monitor a property, BEWARE.... you will find your energy supply is moved into Spark energy and when one is trying ...
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Comment on agent fees
Fees are paid for what????
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Oct 10,2018
Oct 10,2018
5
people found
this helpful
this helpful
Rented from Fulfords for 3 and a bit years and they are an absolute bunch of clowns.
They let in a contractor without my knowledge and basically gave him the spare key to the property which is trespassing and they didn't seem to care.
Any issues ...
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Comment on agent fees
Can't remember as it was a long time ago
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Jun 29,2018
Jun 29,2018
1
people found
this helpful
this helpful
This has to be the worst estate agent in paignton. The valuation conducted by Nicky was way to high even though I said it to her at the time but insisted it was correct. I rang the office to say potential buyers were driving by ...
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Comment on agent fees
Good
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Oct 07,2016
Oct 07,2016
7
people found
this helpful
this helpful
This was my first time renting a property through a letting agent and the whole experience was appalling from start to finish. These people are not to be trusted at all. I paid a £2300 deposit naively believing that I would get it back as long ...
read full review
read full review
Comment on agent fees
money paid out for nothing......do not expect a lot from the repairs and maintenance dept either !
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Jun 07,2016
Jun 07,2016
3
people found
this helpful
this helpful
This agency is absolutely horrific. Avoid at all costs. They do not inspect theor properties properly. I moved into a disgusting state, no electricity. The flat through the year I was there needed numerous repairs, included a terrible damn and mould problem. I had to ...
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Comment on agent fees
Terrible hidden costs.
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Feb 14,2014
Feb 14,2014
2
people found
this helpful
this helpful
I would just like to give a big thank you to Neil Seymour, and all his lettings team including helpful Aiden Shears at the Fulfords branch in Paignton for their total professionalism in handling my Torbay rental properties for over 2 years now. I only use ...
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Jun 25,2013
Jun 25,2013
4
people found
this helpful
this helpful
DO NOT USE THEM NEIL SEYMOURE IS USLESS AND RUDE he could not even get my deposit back after a month of waiting. country wide are the same the cannot even comunticate with each other they speak to you like a piece of crap we ...
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Jul 20, 2013
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(1)
I've had the same problem with Neil from Fulfords in Paignton. I moved out a month ago and still haven't received my deposit because I didn't physically hand the keys to him in person of Friday evening. Also had problems with lack of communication from sister partnership county wide. Still tried charging me rent after I moved out! He was rude on the phone to me talking down to me like a child. Utterly disappointed with his level of service. I strongly recommend not to let with Fulfords...moving ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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