“I've been using Saint managed services for the past three ......”
1 Star Review
Oct 06,2016
By:
'Wouldn't'
Oct 06,2016
Branch: Nottingham, 47 High Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NG5
Branch: Nottingham, 47 High Road
Lettings (as a Landlord)
Postcode: NG5
5
people found
this helpful
I've been using Saint managed services for the past three years on my rental property. Initially they were quite good and found decent tenants. The actual management side of things was poor and continues to be. For example I would have to chase for rental statements regularly. My most recent experience was when the tenants left. Bills weren't paid for, the check out process was very poor; broken taps, broken toilet, overgrown garden was not picked up by the agent. They even lied saying the garden had been done after I specifically asked if it had been tended to. My tenants left in June this year they let my house buy but didn't do the garden. I went to my property on the off chance I was horrified that the garden was so overgrown and damaged not picked up. Months later they still haven't done the garden. I've complained to the owner beginning of September and had no reply to date. I'm now going to be terminating my service, if you can call it that and refer the matter to the Ombudsman. I've been letting my property for the past 15 years and this agency is by far the worse one so far.
Comment on agent fees
As I'm not receiving the service I'm paying for this is poor
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