Braithwait
London, W9
4.7/5, 37 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
99% lettings fee satisfaction

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“Thomas was extremely helpful in getting this done quickly. He ......”

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Sep 30,2016
Minithumbup
By: 'Shane'
Sep 30,2016
1 people found
this helpful
Thomas was extremely helpful in getting this done quickly. He was able to overcome a number of hurdles due to my unique situation as a newcomer to the UK. I would highly recommend the agency and Thomas in particular.
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Latest Reviews

View all Reviews 37
18th Feb 2019
reviewed by 'Anthony'
“Rui is the best agent I've dealt with while prospecting for a new property to rent. From the first contact ......”
10th Jan 2019
reviewed by 'HM'
“I had amazing service from Rui and Alan, from the point of showing me the flat, to guiding me through ......”
22nd Feb 2018
reviewed by 'NIK'
“Rui santos is the best agent that every newcomer need to have when going into a new place!Kind, respectful ......”
16th Jan 2018
reviewed by 'Carmel'
“Top man - professional, patient, caring and very efficient. He looked after us through the whole process which was efficient ......”
10th Jan 2018
reviewed by 'Nadine'
“Rui was an absolute pleasure to deal with. We had a few complications, and he made the process swift and ......”
13th Dec 2017
reviewed by 'Mark'
“Rui and the team have done a great job in letting out our flat. This is our first experience renting ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 10:30 - 15:00
  • Sunday: Closed
Address

Braithwait
44 Formosa Street
London
Greater London
W9 2JP
0207 289 8889

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £499,000 £700,000
Lettings 75% 99% £400 £2,123
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 23 0 3 0 3 2 0 0
Areas covered
  • W9
  • NW8
  • NW6
  • W2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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“Outstanding...”

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Feb 18,2019
Minithumbup
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Rui Santos
By: 'Anthony'
Feb 18,2019
0 people found
this helpful
Rui is the best agent I've dealt with while prospecting for a new property to rent. From the first contact up to after starting the tenancy, he's been quick to reply, understanding of our needs and requirements and made sure communication with the landlady was ...
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Comment on agent fees
Agent's fees were reasonable - aligned to what most other agencies asked. We were also able to negotiate a decrease which was great of course.
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“Great service from Rui and Alan...”

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Jan 10,2019
Minithumbup
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Rui Santos
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Alan
By: 'HM'
Jan 10,2019
0 people found
this helpful
I had amazing service from Rui and Alan, from the point of showing me the flat, to guiding me through the renting process and finally getting me to the point of signing on the dotted line. Since I have been in, they have been very ...
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By: Rui Santos
Jan 10, 2019
View all comments (1)
Thank you for your kind review, glad to know you are happy with our services. Many thanks! ...

“Rui santos is the best agent that every newcomer need ......”

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Feb 22,2018
Minithumbup
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Rui Santos
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Catherine
By: 'NIK'
Feb 22,2018
0 people found
this helpful
Rui santos is the best agent that every newcomer need to have when going into a new place! Kind, respectful and clever as he express his opinion before just even think! AAA+...
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Comment on agent fees
GOOD
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“Top man - professional, patient, caring and very efficient. He ......”

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Jan 16,2018
Minithumbup
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Rui Santos
By: 'Carmel'
Jan 16,2018
0 people found
this helpful
Top man - professional, patient, caring and very efficient. He looked after us through the whole process which was efficient and smooth. I would gladly recommend Rui and will be using his expertise in helping us find a flat in the near future....
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Comment on agent fees
Not sure how much???
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“Rui was an absolute pleasure to deal with. We had ......”

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Jan 10,2018
Minithumbup
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Rui Santos
By: 'Nadine'
Jan 10,2018
0 people found
this helpful
Rui was an absolute pleasure to deal with. We had a few complications, and he made the process swift and stress free. He stayed after his shift ended to go through paperwork and show us around the property. A man with dedication to his work, ...
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“Rui and the team have done a great job in ......”

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Dec 13,2017
Minithumbup
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Rui Santos
By: 'Mark'
Dec 13,2017
0 people found
this helpful
Rui and the team have done a great job in letting out our flat. This is our first experience renting a flat and the process has been seamless. Rui, in particular, has gone above and beyond in ensuring the new tenants happily settled in and ...
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Comment on agent fees
Fee's are reasonable for the high touch service provided.
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“Great experience with Rui - he made the process seamless ......”

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Dec 08,2017
Minithumbup
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Rui Santos
By: 'Artin'
Dec 08,2017
0 people found
this helpful
Great experience with Rui - he made the process seamless and was super helpful in answering all our questions and addressing our concerns. Couldn't recommend him enough!...
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“Rui was helpful, pro active and helped me find exactly ......”

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Dec 07,2017
Minithumbup
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Rui Santos
By: 'G'
Dec 07,2017
0 people found
this helpful
Rui was helpful, pro active and helped me find exactly what I was looking for. I would definitely recommend him to anyone looking for a place in London....
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“We were delighted to have found Rui at Braithwait Estate ......”

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Nov 22,2017
Minithumbup
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Rui Santos
By: 'Marta'
Nov 22,2017
0 people found
this helpful
We were delighted to have found Rui at Braithwait Estate Agents as we were looking for a new home in Maida Vale after moving from Canada. We received a first class service; Rui was professional, took the time to understand what suited us best, and ...
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“My review goes solely for Rui Santos as he really ......”

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Nov 15,2017
Minithumbup
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Rui Santos
By: 'Athena'
Nov 15,2017
1 people found
this helpful
My review goes solely for Rui Santos as he really was exceptional. I appreciate he represents Braithwait and is definitely a good working employer/agency to keep someone like Rui, but he definitely made our house search quicker, easier and on scope of everything we ...
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“Excellent service and support. Very friendly and efficient, provided help ......”

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Oct 10,2017
Minithumbup
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Rui Santos
By: 'IS'
Oct 10,2017
1 people found
this helpful
Excellent service and support. Very friendly and efficient, provided help and advice for every question asked. Rui is an excellent agent and person...
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Comment on agent fees
Agent fees are one of the lowest in London
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“We are beyond happy with Rui and the excellent service ......”

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Oct 05,2017
Minithumbup
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Rui Santos
By: 'Elin'
Oct 05,2017
1 people found
this helpful
We are beyond happy with Rui and the excellent service that he provided us with. From previous experience with real estate agents Rui has been outstanding and very responsive to our requests. He has done way more for us than what we could ever expect ...
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Comment on agent fees
Good and reasonable fees.
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“Rui is a very approachable agent with a good knowledge ......”

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Oct 02,2017
Minithumbup
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Rui Santos
By: 'MR'
Oct 02,2017
1 people found
this helpful
Rui is a very approachable agent with a good knowledge of the market. Any issues that arose during the process were efficiently resolved in a professional and friendly manner, he has made the process stress free. I would definitely recommend Rui to future customers....
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“Rui is a very approachable agent with a good knowledge ......”

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Oct 02,2017
Minithumbup
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Rui Santos
By: 'MR'
Oct 02,2017
0 people found
this helpful
Rui is a very approachable agent with a good knowledge of the market. Any issues that arose during the process were efficiently resolved in a professional and friendly manner, he has made the process stress free. I would definitely recommend Rui to future customers....
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“Staff very helpful and professional. It took really just a ......”

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Aug 31,2017
Minithumbup
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Rui Santos
By: 'GCAug2017'
Aug 31,2017
0 people found
this helpful
Staff very helpful and professional. It took really just a few days to have everything sorted. I would highly recommend them...
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Comment on agent fees
Having moved to the UK very recently I believe they are standard
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“Rui was fantastic. I was kept informed and well advised ......”

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Aug 29,2017
Minithumbup
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Catherine
By: 'Robin'
Aug 29,2017
0 people found
this helpful
Rui was fantastic. I was kept informed and well advised but at the same time I barely had to lift a finger. Rui is a rare breed of consultative and direct. I trust his opinion. Catherine was hugely supportive and gave me access to any ...
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Comment on agent fees
very fair.
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“Rui Santos was our agent for the purchase of our ......”

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Aug 23,2017
Minithumbup
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Rui Santos
By: 'Hannah'
Aug 23,2017
0 people found
this helpful
Rui Santos was our agent for the purchase of our one-bedroom flat in Little Venice, W2. He was very friendly and reliable and suggested to us some excellent ideas for improving the property. When the sale stalled because our vendor's purchase fell through, Rui helped ...
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“Rui was very kind and helpful. I moved to London ......”

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Aug 19,2017
Minithumbup
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Rui Santos
By: 'Daphne'
Aug 19,2017
0 people found
this helpful
Rui was very kind and helpful. I moved to London from France and it was the first time I rented a flat in the UK. He listened, answered all my questions and gave me some key advice. I'm very grateful ! Would highly recommend Braithwait! Thanks ...
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“We strongly recommend this real estate agent. We have just ......”

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Aug 16,2017
Minithumbup
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Rui Santos
By: 'Anthony'
Aug 16,2017
0 people found
this helpful
We strongly recommend this real estate agent. We have just moved from Switzerland to London and Rui Santos was very helpful in order to facilitate our arrival and to make sure we receive all necessary information and even more. He gave us a lot of ...
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Comment on agent fees
We made 5 Moves in 4 different countries during the last 10 years and the service delivered by Rui Santos was clearly the best one.
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“Rui has proved to be an excellent agent for our ......”

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Aug 07,2017
Minithumbup
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Rui Santos
By: 'A'
Aug 07,2017
1 people found
this helpful
Rui has proved to be an excellent agent for our flat in Sutherland Avenue. He has real local knowledge which is invaluable for promoting our flat, especially to overseas clients who have been our main tenants. Rui handles issues quickly and professionally and really goes ...
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Comment on agent fees
The fees seem reasonable for the level of service
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“Very perfesional and efficient agent! Nice and pleasant guy as ......”

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Aug 05,2017
Minithumbup
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Rui Santos
By: 'Ljiljana'
Aug 05,2017
0 people found
this helpful
Very perfesional and efficient agent! Nice and pleasant guy as well. Any lettings issues helped to sort out i.e. Wifi and heating. More than happy with the service provided....
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Comment on agent fees
Good
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“Thomas was very helpful with the purchase of our new ......”

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May 03,2017
Minithumbup
By: 'MJ'
May 03,2017
0 people found
this helpful
Thomas was very helpful with the purchase of our new home. What especially came through was his fairness in mediating the sale and his cool head in the ever stressful London property market. This was really reassuring with the finer points and sometimes trickier bumps ...
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Comment on agent fees
Unaware of fees
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“Thomas helped us rent our flat and we were very ......”

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Feb 01,2017
Minithumbup
By: 'Sara'
Feb 01,2017
1 people found
this helpful
Thomas helped us rent our flat and we were very happy with the service and efficiency he provided us. He was great....
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“very helpful service and he has found us a delightful ......”

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Jan 11,2017
Minithumbup
By: 'Ray'
Jan 11,2017
0 people found
this helpful
very helpful service and he has found us a delightful couple as tenants for our property; we are very pleased with his endeavours....
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Comment on agent fees
Normal.
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“Rui and Luke were very helpful this summer that we ......”

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Oct 26,2016
Minithumbup
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Rui Santos
By: 'Ioanna&Stefi'
Oct 26,2016
5 people found
this helpful
Rui and Luke were very helpful this summer that we were looking to rent a flat in London. We have both used other estate agencies in the past and Braithwait was by far the most helpful! We really appreciate that both Rui and Luke are ...
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“Thomas was extremely helpful in getting this done quickly. He ......”

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Sep 30,2016
Minithumbup
By: 'Shane'
Sep 30,2016
1 people found
this helpful
Thomas was extremely helpful in getting this done quickly. He was able to overcome a number of hurdles due to my unique situation as a newcomer to the UK. I would highly recommend the agency and Thomas in particular....
read full review
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“Thomas contacted me very quickly after my query for the ......”

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Jul 18,2016
Minithumbup
By: 'Fotini'
Jul 18,2016
1 people found
this helpful
Thomas contacted me very quickly after my query for the listing and has been very helpful! I found my new apartment very quickly...
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“Very friendly and helpful with great knowledge of the local ......”

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Jul 13,2016
Minithumbup
By: 'K'
Jul 13,2016
1 people found
this helpful
Very friendly and helpful with great knowledge of the local market. Thomas has shown great properties fitting our serach criteria and has always been quick to reply to any questions. He kept me informed all along the process to find a perfect 1 bedroom in Maida ...
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“Very helpful and kind. Dealt with things in a speedy ......”

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Feb 29,2016
Minithumbup
By: 'Joe'
Feb 29,2016
0 people found
this helpful
Very helpful and kind. Dealt with things in a speedy manner as situation was urgent. Would definitely use again for next search...
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Comment on agent fees
Good
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“To cut a long story short Braithwaite helped me to ......”

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Feb 13,2016
Minithumbup
By: 'Ray'
Feb 13,2016
2 people found
this helpful
To cut a long story short Braithwaite helped me to sell my 3 bed in St Johns Wood after my family had moved away. I actually came across them by accident but really glad I did. Ms Ronak clearly explained the sales process to me and ...
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Comment on agent fees
Fee's were below average compared to other agents I looked at. Overall all very good value for money.
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Staff picture Rui Santos
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:33 AM 27/10/2016 by Luke Norman

Awards won by Braithwait, London W9 2JP



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