33% sales valuation accuracy
60% sales fee satisfaction
50% lettings valuation accuracy
43% lettings fee satisfaction
Sep 01,2016
Sep 01,2016
5
people found
this helpful
this helpful
This is the worst estate agents I have ever been with and I have been with my fair share. Every time i called them or went in for anything I was made to feel like I was a nuisance and they didnt want to help. I was very accomadating with them when viewers wanted to come round (the property i was renting was also up for sale) and they repayed us by charging us for any tiny little thing with a extortionate price and not letting us know if viewers cancelled who we said we would let so were waiting for them (this happened on numerous occasions). They lack customer service, do not care about their tenants and in the end made us move out as a result of their approach. Which means the landlady would have missed out on months rent as the property is now empty. I asked hunters a number of times for the email of my landlord which was ignored. I also emailed a complaint which was also ignored. Terrible service. I would recommend anybody looking to use hunters for any service to seriously reconsider as as soon as they have you signed up they no longer care. I have stayed in a lot of places and have never had any deposit deducted but hunters deducted 200 pounds from me because of a loose toilet seat and some slight mould in the bathroom. How much can a toilet seat seriously cost?! (They also would not tell me how much they had deducted for this). Avoid!
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Latest Reviews
18th Jun 2024
reviewed by 'Julie Morton'
28th Nov 2019
reviewed by 'Adrian'
1st Nov 2019
reviewed by 'Louise'
7th Aug 2019
reviewed by 'Trina'
13th Jun 2019
reviewed by 'Rep94'
19th May 2019
reviewed by 'Ripped'
Opening Hours
Address
Hunters Estate Agents
24 Park Road
Bingley
West Yorkshire
BD16 4JD
01274511509
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 60% | £195,000 | £3,500,000 |
| Lettings | 50% | 43% | £525 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 4 | 1 | 0 | 2 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 18,2024
Jun 18,2024
0
people found
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Hunters have just sold my mum’s house and the whole experience went so smoothly from start to finish. James did the valuation and was kind and professional. Rebecca who handled the sale kept my sister and I informed at every step and was quick ...
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Nov 28,2019
Nov 28,2019
0
people found
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Its not a positive review that matters but rather if the agent can continue the trick of good service.Twelve months ago I left Hunters, Bingley, a positive review.Now more than a year later I can still strongly recommend them.
Actions speak louder than ...
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Nov 01,2019
Nov 01,2019
5
people found
this helpful
this helpful
Unprofessional service and unhelpful
I rang with a query a couple of weeks before completion and spoke with an advisor called Alison
Her lack of interest and Unprofessionalism showed
She wasn’t interested in my questions and was very rude over the phone. I found ...
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Aug 07,2019
Aug 07,2019
0
people found
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Hunters do very little to improve the service they offer. During a rental period of six months they basically did nothing to help our poor experience improve. Lots of issues with the property, such as damp/mould, leaks, shower not working. Then, have the cheek ...
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Jun 13,2019
Jun 13,2019
3
people found
this helpful
this helpful
For the past four years we have been subjected to nothing but empty promises and extremely substandard service. We must have had a dozen different issues with leaks, damp and cracks - each time we notified the office as and when they arose, and have ...
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Comment on agent fees
BAD.
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May 19,2019
May 19,2019
5
people found
this helpful
this helpful
This company is one to avoid like the plague if you are thinking of renting accommodation.
My son had to take them to the ombudsman to resolve the many issues encountered.
If you do use them then I can only suggest you tread very carefully ...
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Comment on agent fees
Given the level of service they should be paying you not the other way round
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Oct 03,2018
Oct 03,2018
0
people found
this helpful
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I was very impressed with the support I received from the staff at Hunters in Bingley when purchasing a property they were contracted to sell. In particular Sarah who went above and beyond what was expected of her as a member of staff, encroaching on ...
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Comment on agent fees
Reasonable in a competitive market
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Apr 18,2018
Apr 18,2018
0
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To Daniel, Ashley and Carolyn at Bingley....Thank you! My lettings team have represented Hunters well indeed! Being stateside with my lovely flat, Yorkshireside:), was concerning at best. My Bingley team have always been available to make the distance seem of little consequence:)! From Dale ...
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Comment on agent fees
Reasonable
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Sep 06,2016
Sep 06,2016
1
people found
this helpful
this helpful
I found this branch to be exceptionally helpful especially as I was buying one of the properties on their listing. Negotiations both with the vendor and myself were very professional right up to the point of completion of me purchasing the property....
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Sep 01,2016
Sep 01,2016
5
people found
this helpful
this helpful
This is the worst estate agents I have ever been with and I have been with my fair share. Every time i called them or went in for anything I was made to feel like I was a nuisance and they didnt want to help. ...
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Aug 10,2016
Aug 10,2016
2
people found
this helpful
this helpful
Repeatedly phoned branch to request appointments to view rented property, was promised call backs on each occasion but no one contacted me. Requested viewings via Right Move and still no response. Clearly not interested in new clients have decided to walk away as if this ...
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Jul 11,2016
Jul 11,2016
1
people found
this helpful
this helpful
Really disappointed as we have had no viewings or interest whatsoever, reduced our price twice and the only advice given was to reduce again- we set the original price on their valuation!! Would not use again or recommend....
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Comment on agent fees
Bad- we were being charged over ‚£3000, when we told them we were leaving, advised we had to give a further 21 days notice
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
