John C Boyle
Shawlands Glasgow, Glasgow, G43
4/5, 16 reviews
75% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction
1-2-Let | Free instant Valuation

“Total nightmare. John Boyle entered the property I rented whilst ......”

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Sep 28,2016
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John
By: 'Gemzchick'
Sep 28,2016
2 people found
this helpful
Total nightmare. John Boyle entered the property I rented whilst I was out. My neighbour seen him. After confronting him he gave me a month's notice to vacate the property. He kept my deposit, listing all sorts of things I had damaged. I have contacted the property owner direct, they told me that all of the deposit was returned and that John Boyle told them I gave notice to leave.
Comment on agent fees
‚£199 'Finders fee', plus ‚£625 deposit, all lost.
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Was this helpful? Yes
By: John Boyle
Oct 08, 2016
Hi Gemma,

I've searched our records and I can't find you on our list of tenants.

We have a very strict policy of gaining permission from the tenant before entering a let property.

If you could obtain a written signed statement from your neighbour, I am very happy to investigate.

You said you paid a "finders fee of £199.

What year was this as I don't remember us ever charging as much as that. We stopped charging any fees on 1st October 2013 after we received definitive guidance from the Scottish Govt.

The new deposit protection regime came into force in July 2012 and we had transferred all deposits by the deadline which was Tuesday 13th November of that year.

Can you remember any details about the address, the name of the landlord or what staff members you dealt with?

If you can give me any details at all, I am happy to investigate.

You say you have talked to other people that were unhappy about my services.

Again, I would be happt to hear from them so I can address what issues they may have.
John C Boyle.
264 Kilmarnock Road
G43 2XS
By: John Boyle
Oct 08, 2016
I'm sorry but I don't recognise this case.

What month and year did you rent and what street was it?

Are you sure you rented from with John C Boyle Property Management who had their office at 264 Kilmarnock Road G43 2XS?

If you would be kind enough to give me some details, I would happy to address any specific points you wish to raise but I do need some further details, please.

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Latest Reviews

View all Reviews 16
28th Sep 2016
reviewed by 'Gemzchick'
“Total nightmare. John Boyle entered the property I rented whilst I was out. My neighbour seen him. After confronting him ......”
26th Jun 2015
reviewed by 'Lorna'
“Excellent company, rented two properties over 6 years. All staff very efficient and professional. Any issues dealt with promptly. Can't recommend ......”
8th Oct 2014
reviewed by 'Amanda'
“I am currently a tenant living in a property managed by John C Boyle Letting Agents and I can honestly ......”
28th May 2014
reviewed by 'Ruairidh'
“We received a very personalised and accomodating service from all at John C Boyle property management. Of the few issues ......”
26th Mar 2014
reviewed by 'P'
“Cannot recommend John C Boyle highly enough! Professional,courteous service at all times. I have rented for many years and ......”
3rd Dec 2013
reviewed by 'Lauren'
“I have nothing but good things to say about this letting agency, I even recommended them to my sister who ......”
Opening Hours
  • Monday: 09:30 - 17:00
  • Tuesday: 09:30 - 17:00
  • Wednesday: 09:30 - 17:00
  • Thursday: 09:30 - 17:00
  • Friday: 09:30 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

John C Boyle
264 Kilmarnock Road
Shawlands,Glasgow
City of Glasgow
G43 2XS
0141 636 5352

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £575 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 9 3 0 0 0 0 0 1
Areas covered
  • G41
  • Glasgow
  • G77
  • East wood
  • Newton Mearns
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Total nightmare. John Boyle entered the property I rented whilst ......”

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Sep 28,2016
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John
By: 'Gemzchick'
Sep 28,2016
2 people found
this helpful
Total nightmare. John Boyle entered the property I rented whilst I was out. My neighbour seen him. After confronting him he gave me a month's notice to vacate the property. He kept my deposit, listing all sorts of things I had damaged. I have contacted ...
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Comment on agent fees
‚£199 'Finders fee', plus ‚£625 deposit, all lost.
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Was this helpful? Yes
By: John Boyle
Oct 08, 2016
View all comments (2)
Hi Gemma, I've searched our records and I can't find you on our list of tenants. We have a very strict policy of gaining permission from the tenant before entering a let property. If you could obtain a written signed statement from your neighbour, I am very happy to investigate. You said you paid a "finders fee of £199. What year was this as I don't remember us ever charging as much as that. We stopped charging any fees on 1st October 2013 after we received definitive guidance fr ...

“Excellent company, rented two properties over 6 years. All staff very ......”

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Jun 26,2015
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Carol
By: 'Lorna'
Jun 26,2015
2 people found
this helpful
Excellent company, rented two properties over 6 years. All staff very efficient and professional. Any issues dealt with promptly. Can't recommend this company highly enough....
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“I am currently a tenant living in a property managed ......”

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Oct 08,2014
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Stephanie
By: 'Amanda'
Oct 08,2014
1 people found
this helpful
I am currently a tenant living in a property managed by John C Boyle Letting Agents and I can honestly say that the whole letting process has been excellent. I viewed the flat I am currently in on a Friday evening and was so impressed ...
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“We received a very personalised and accomodating service from all ......”

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May 28,2014
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By: 'Ruairidh'
May 28,2014
0 people found
this helpful
We received a very personalised and accomodating service from all at John C Boyle property management. Of the few issues we had as tenants of a property leased through John C Boyle, all were dealt with quickly and thoroughly. It was a pleasure to use ...
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“Cannot recommend John C Boyle highly enough! Professional,courteous service ......”

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Mar 26,2014
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Carol
By: 'P'
Mar 26,2014
0 people found
this helpful
Cannot recommend John C Boyle highly enough! Professional,courteous service at all times. I have rented for many years and this company are by far the best. Properties are of highest standard and reflect the ethos of the company....
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“I have nothing but good things to say about this ......”

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Dec 03,2013
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Stephanie
By: 'Lauren'
Dec 03,2013
0 people found
this helpful
I have nothing but good things to say about this letting agency, I even recommended them to my sister who is now renting one of their properties! From the start they have dealt with any queries we've had very swiftly no matter how big or ...
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“I received incredibly poor service from this letting agency.I ......”

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Nov 21,2013
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John
By: 'Omar'
Nov 21,2013
0 people found
this helpful
I received incredibly poor service from this letting agency. I made an offer on a rented property, and a price agreed. Stephanie (assuming my a new colleague with zero experience in dealing with anything) took hours to reply to emails and referred everything back to ...
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What agent could do to change your mind?
Stephanie is quite clearly a new employee with no experience or knowledge in customer service. Carol appears to be someone who despises being in the office and speaking with customer and her attitude was extremely poor after she realised the flat would not be taken by us. John was cold and dry and unprofessional. He did his firm no justice at all by the manner which he carried out his business.
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By: John
Mar 17, 2014
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Hi, I'm John, the owner of John C Boyle. I'm sorry Omar missed out on this flat but it was immensely popular and, in order to be fair to everyone that takes the time and trouble to go and see any flat we have, we operate a strict policy of "first deposit paid reserves the flat". The reason for the delay in Omar's case was not so much over the issue about the deposit. All deposits are fully refundable right up to the point that the new tenant signs the lease. The issue that caused the d ...

“I have let my flat in the West End of ......”

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Jul 24,2013
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John
By: 'Mark'
Jul 24,2013
0 people found
this helpful
I have let my flat in the West End of Glasgow through John C. Boyle for a number of years and am now selling the property. From beginning to end the service I have received has been excellent. The flat has been continually tenanted during ...
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“I couldn't be more pleased with the service I have ......”

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Jul 24,2013
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John
By: 'Ewan'
Jul 24,2013
0 people found
this helpful
I couldn't be more pleased with the service I have received from John C Boyle thus far, all the more so given its stark contrast with my previous experiences letting with other agents in the city. Great care was taken from the outset to keep ...
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“As an owner of a number of properties that I ......”

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Jan 30,2013
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John
By: 'Jim'
Jan 30,2013
1 people found
this helpful
As an owner of a number of properties that I have been let through John C Boyle over the last 18 years, I can thoroughly recommend them to other landlords. The owner and staff have consistently provided an excellent professional but personal service over the years, ...
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“I can't think of one bad thing to say about ......”

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Jan 29,2013
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John
By: 'Gemma'
Jan 29,2013
1 people found
this helpful
I can't think of one bad thing to say about this company!! I relocated to Scotland and moved into this flat which was exactly as it appeared on the website and was in great condition. John was very pleasant and helpful when I first met ...
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By: John Boyle
Jan 29, 2013
View all comments (1)
Gemma was a delight to do business with. John Boyle ...

“John C Boyle were very accomodating and arranged for me ......”

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Jan 29,2013
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By: 'Jane'
Jan 29,2013
1 people found
this helpful
John C Boyle were very accomodating and arranged for me to view a property at 6pm on a Friday night as I coudn't get away from work any other time, I called the following Monday and advised them that I wanted to take the property ...
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By: John Boyle
Jan 29, 2013
View all comments (1)
Jane, Thank you for taking the time and trouble to write a review. We pride ourselves in providing appts to suit busy working people. ...

“I am the owner of several properties to let. John ......”

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Jan 29,2013
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John
By: 'Sandra'
Jan 29,2013
1 people found
this helpful
I am the owner of several properties to let. John C Boyle has been my letting agent for 2 of these properties for approx 5 years. I chose to go with this agent because of the size of the agency and the length of time it has ...
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“I rented a beautiful flat in the Southside through John ......”

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Jan 29,2013
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Carol
By: 'Michelle'
Jan 29,2013
1 people found
this helpful
I rented a beautiful flat in the Southside through John C Boyle from 2010 until 2012. The staff were extremely helpful and provided an excellent service from day one. The agency has a very personal, family feel and it was great knowing that when you call up ...
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By: John Boyle
Jan 29, 2013
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Michelle was a great tenant who took good care of the flat and always informed us of any problems with the flat. We were delighted to return her deposit in full to her. Many thanks to her for taking the time to post a review. John Boyle ...

“Absolutely terrible letting agents who charge expensive fees. The moving ......”

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Dec 29,2012
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By: 'Disgruntled'
Dec 29,2012
0 people found
this helpful
Absolutely terrible letting agents who charge expensive fees. The moving out process was terrible with their so called independent inventory checkers who in fact have very close ties with the company and are only looking to find the smallest thing to charge large cleaning bills. ...
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What agent could do to change your mind?
An open and fair charges system as their charges are illegal. Paying back deposit on time without independent inventory checkers who are in fact connected with the company.
Attached Filesnbsp;
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By: John Boyle
Jan 29, 2013
View all comments (1)
We do not charge any fees to tenants, none, not a penny, since the 1st October 2013. When the Scottish Govt issued new guidelines, we, of course, followed their recommendations. Before 1st October, we charged normal fees that were lower than the average fees charged by other letting agents in Glasgow. (we checked) The independent inventory clerk we use is an ex-policeman of 31 years experience and he has no ties with our company except that he provides a quality service which we value. I h ...

“Absolutely the worst agent I have ever dealt with. The ......”

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Dec 03,2012
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John
By: 'David'
Dec 03,2012
0 people found
this helpful
Absolutely the worst agent I have ever dealt with. The owner of the business himself seen lost and out of touch and his staff are abysmal. I lived in a property of theirs for several years and on occasion where things did go wrong, getting ...
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What agent could do to change your mind?
Nothing
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By: John Boyle
Jan 29, 2013
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I remember David. In fact, it's hard to forget. I've been a letting agent for 28 years and David stands out as one of the most uncommunicative tenants I ever had to deal with. We have a policy of not going into a property that we are managing without the clear consent of the tenant. He never responded to our letters or phonecalls or emails or texts. The flat was left in a very poor condition. We sent in a cleaning squad of six to get it back to a reasonable standard. We, of course, have ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are members of
LANDLORD ACCREDITATION SCOTLAND

If you are unhappy, please phone me direct on
07973 234910 or the office on 0141 636 5352.

Last updated at 10:43 AM 06/03/2014 by John Boyle

Awards won by John C Boyle, Glasgow G43 2XS



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