“If I could give no stars I would. Awful, incompetent ......”
1 Star Review
Sep 26,2016
By:
'Unhappy'
Sep 26,2016
Branch: Worthing, 6 Chapel Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN11
Branch: Worthing, 6 Chapel Road
Lettings (as a Tenant)
Postcode: BN11
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people found
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If I could give no stars I would. Awful, incompetent staff. I rented with them for 1 year and will never rent with them again, have them manage a property of mine or sell a property through them or any part of Sequence Homes. We had issues that were reported, never followed up on and never fixed through out the tenancy, the periodic inspections were not conducted and when I asked to view the report they were sending to my landlord it included confirmation that the fire alarms had been seen to be working when in fact no one had been to the property and no one had tested them because the system was hard wired and no one knew how to test it. 1 month after the end of the tenancy I am still trying to get return of overpaid rent and still no sign of my deposit even though I have requested it. Of course none of my emails are answered and when I phone I am assured that it will be done.
Sales is no better, we tried to get information on two properties for purchase and no one bothered to phone us back.
Comment on agent fees
Bad, everything about our experience with this agent has been bad.
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