Martin & Co
Wanstead London, London, E11
3.9/5, 15 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction

Contact Us

“I was let down by this agent. I rented a ......”

Share on :
Sep 20,2016
Minithumbdown
claim your profile
Kerri
By: 'unhappy-tenant'
Sep 20,2016
5 people found
this helpful
I was let down by this agent. I rented a managed property through them, and despite promises that certain problems with the property would be corrected when we moved in, they were never addressed – including some that risked our safety.

Further problems with the property were not responded to, despite raising them numerous times. The most recent being a defective boiler that has left us without heating or water – an engineer was never sent despite numerous emails.

I wouldn't recommend this agent.
Comment on agent fees
The agents fees were ok.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 15
1st Apr 2021
reviewed by 'Jay Tea'
“From the best start Laraine was very professional and helpful. Throughout the whole selling process she kept us informed and ......”
7th Sep 2020
reviewed by 'Mal'
“Could not of had better service from Martin & Co. The very professional team were approachable and knowledgeable and continually went ......”
1st Sep 2020
reviewed by 'Aftab'
“I had an exceptional experience using Martin & Co for both a house purchase and associated sale. The brilliant and knowledgeable ......”
12th Oct 2017
reviewed by 'Oanh'
“All the staff at Martin & Co have been a great help finding me a suitable flat for me and my ......”
20th Sep 2017
reviewed by 'Adam'
“Very informative with the property when first viewed as a potential buyer, then good communication going forward once I had ......”
15th Aug 2017
reviewed by 'Mike'
“Top class, pro active help, from Richard and a great team. They went out of their way to help and ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
74 High Street
Wanstead,London
Greater London
E11 2RJ
020 8518 8099

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £239,995 £580,000
Lettings 100% 78% £1,300 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 4 2 2 0 2 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7

“Perfect estate agent...”

Share on :
Apr 01,2021
Minithumbup
claim your profile
Laraine
By: 'Jay Tea'
Apr 01,2021
1 people found
this helpful
From the best start Laraine was very professional and helpful. Throughout the whole selling process she kept us informed and updated. Great knowledge of the market and got us above asking price on our property. Nothing was ever too much of a problem for her ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Michael Molloy - Business Owner
Apr 01, 2021
View all comments (1)
Thank you for your time and writing a review. Reviews are very helpful in our line of business and allows new clients to make the right choice when appointing an Agent. Our staff are totally committed, and Laraine is a very keen team player with excellent professional advice to offer and first class communication with her clients and expertise in her background, I am really pleased your whole experience was hassle and stress free. ...

“Could not of had better service from Martin &......”

Share on :
Sep 07,2020
Minithumbup
By: 'Mal'
Sep 07,2020
0 people found
this helpful
Could not of had better service from Martin & Co. The very professional team were approachable and knowledgeable and continually went the extra mile to ensure the house sale went as smoothly as possible. The team did their utmost to make a very stressful endeavour as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing Experience - Brilliant, Genuine & Proactive!...”

Share on :
Sep 01,2020
Minithumbup
claim your profile
Laraine
By: 'Aftab'
Sep 01,2020
0 people found
this helpful
I had an exceptional experience using Martin & Co for both a house purchase and associated sale. The brilliant and knowledgeable Laraine kickstarted it all with a detailed and helpful overview of the house I was interested in and that very much encapsulated what I was ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: MICHAEL MOLLOY
Sep 10, 2020
View all comments (1)
THANK YOU SO MUCH FOR YOUR HEARTFELT REVIEW WE ARE DELIGHTED TO HAVE WORKED WITH YOU AND HOPE YOU ARE HAPPY IN YOUR NEW HOME ...

“All the staff at Martin & Co have been a great ......”

Share on :
Oct 12,2017
Minithumbup
By: 'Oanh'
Oct 12,2017
0 people found
this helpful
All the staff at Martin & Co have been a great help finding me a suitable flat for me and my family, especially Ann and Reannon. My English isn't perfect and they still put so much effort into helping me. Thank you so much. Oanh Nguyen...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very informative with the property when first viewed as a ......”

Share on :
Sep 20,2017
Minithumbup
By: 'Adam'
Sep 20,2017
0 people found
this helpful
Very informative with the property when first viewed as a potential buyer, then good communication going forward once I had made an offer and it had been accepted by the seller. All information was dealt with well by the sale progression team and were always ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Top class, pro active help, from Richard and a great ......”

Share on :
Aug 15,2017
Minithumbup
claim your profile
Richard
By: 'Mike'
Aug 15,2017
0 people found
this helpful
Top class, pro active help, from Richard and a great team. They went out of their way to help and give advice even on properties that were not on their books. They seem didicated to building a long term reputation for customer service to renters, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard showed me three properties to rent four years ago. ......”

Share on :
Feb 11,2017
Minithumbup
claim your profile
Richard
By: 'dave'
Feb 11,2017
1 people found
this helpful
Richard showed me three properties to rent four years ago. They were all in the price range I was looking for and the locations were all within the zones I wanted in the Wanstead area. The property I chose was excellent and I have been ...
read full review
Comment on agent fees
Standard
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was let down by this agent. I rented a ......”

Share on :
Sep 20,2016
Minithumbdown
claim your profile
Kerri
By: 'unhappy-tenant'
Sep 20,2016
5 people found
this helpful
I was let down by this agent. I rented a managed property through them, and despite promises that certain problems with the property would be corrected when we moved in, they were never addressed – including some that risked our safety. Further problems with the property ...
read full review
Comment on agent fees
The agents fees were ok.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful experience with this company as a tenant and subsequently ......”

Share on :
Aug 16,2016
Minithumbup
By: 'John2'
Aug 16,2016
5 people found
this helpful
Awful experience with this company as a tenant and subsequently prospective buyer of a property. Poor customer service and tried to make us pay for costs that are the landlord's responsibility. Very unresponsive when a problem needed fixing. Be warned they charge excessive fees at ...
read full review
Comment on agent fees
Bad
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Martin & Co Wanstead
Aug 17, 2016
View all comments (1)
We would obviously have more chance of responding to this review if more information was provided. "Poor customer service" "tried to make us pay for costs that are the landlord's responsibility" are very vague and as a result we are questioning the authenticity of this review. If there are issues at a property which the tenant has caused, these would obviously not be paid for by the landlord. As an agency we aim to be fair and diplomatic when dealing with issues such as these. However, Tenants a ...

“Truly one of the worst estate agencies I have ever ......”

Share on :
Aug 14,2016
Minithumbdown
claim your profile
Kerri
By: 'Nathan'
Aug 14,2016
4 people found
this helpful
Truly one of the worst estate agencies I have ever dealt with. The agency have been trying to blame us for issues of mould and damp in the property at flat 1 Oakhall court when in fact it is an issue of rising and penetrating damp. ...
read full review
What agent could do to change your mind?
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
Attached Filesnbsp;
Comment on agent fees
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Martin & Co
Aug 17, 2016
View all comments (1)
Condensation is a tenants responsibility as a condition created by those living in the property, this if untreated can go on to cause mould issues. This is what we felt on initial visits was the case. ...

“I recently had the pleasure to deal with the team ......”

Share on :
Dec 22,2014
Minithumbup
claim your profile
Michael
By: 'Birgit'
Dec 22,2014
1 people found
this helpful
I recently had the pleasure to deal with the team at Martin&Co Wanstead in regards to letting a property. Michael, Richard, Ben and Kerri were most helpful, friendly and professional throughout. I wholeheartedly recommend their services....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Company was very helpful in choosing the right tenants for ......”

Share on :
Nov 17,2014
Minithumbup
By: 'julie'
Nov 17,2014
1 people found
this helpful
Company was very helpful in choosing the right tenants for us and explaining the contract in detail so each party is clear on where they stand. easy to deal with and pleasant staff....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm a landlord letting the property through Martin & Co for ......”

Share on :
Nov 14,2014
Minithumbup
claim your profile
Michael
By: 'ArW805'
Nov 14,2014
0 people found
this helpful
I'm a landlord letting the property through Martin & Co for over 2 years and everything was perfect so far, they handled all inquiries and doing their utmost to make sure all sides are happy. Payments are issued on time with a detailed recipet, I have nothing ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had let my property through Martin & Co on full ......”

Share on :
Nov 14,2014
Minithumbup
claim your profile
Mike
By: 'Mrs'
Nov 14,2014
0 people found
this helpful
I had let my property through Martin & Co on full management.They dealt with all issues with the tenant professionally, and have a very friendly team who keep you informed. Their approach to dealing with landlords and tenants is way above your normal High St ...
read full review
Comment on agent fees
Competitive letting fees,with no hidden extras, also does rent guarantee which most agents dnt do
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They made us give a deposit for £360 to secure a ......”

Share on :
Jun 14,2013
Minithumbdown
By: 'Rebecca'
Jun 14,2013
3 people found
this helpful
They made us give a deposit for £360 to secure a property. They had already had an offer on the property from someone else (they deny this, but we have it on a text). They accepted the other offer, but are not refunding me my £360. I ...
read full review
What agent could do to change your mind?
Give us our refund! Not steal money off us!
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Martin & Co Office
Dec 05, 2013
View all comments (1)
The £360 was returned IN FULL promptly. This customer was abusive and swore at our staff when she didn't get her own way when the landlord accepted an offer from another couple - this couple tried to haggle and lost out to another more proactive couple. This is the truth! no harm was done, no promises were broken and they were updated promptly and refunded. sour grapes! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, London E11 2RJ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn