0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 14,2012
Mar 14,2012
8
people found
this helpful
this helpful
I agreed to rent a property from Countrywide at the advertised rate.
However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me before I had committed to the let and appear to be nothing more than a bribe for allowing a tenant to take the property.
Two weeks ago I received the six monthly renewal notice. It seems that Countrywide are demanding another bribe for handling the renewal.
I am not sure if I should cut my losses and move out . On the other hand this bunch of bandits will surely deduct termination fees.
I have honoured my commitment to this company from the start and have not argued about price. All I want is want an honest relationship with an organisation I can trust. This outfit are not such a company. Please for your own sake avoid this outfit.
However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me before I had committed to the let and appear to be nothing more than a bribe for allowing a tenant to take the property.
Two weeks ago I received the six monthly renewal notice. It seems that Countrywide are demanding another bribe for handling the renewal.
I am not sure if I should cut my losses and move out . On the other hand this bunch of bandits will surely deduct termination fees.
I have honoured my commitment to this company from the start and have not argued about price. All I want is want an honest relationship with an organisation I can trust. This outfit are not such a company. Please for your own sake avoid this outfit.
What agent could do to change your mind?
HonestyAttached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Oct 2012
reviewed by 'Keith'
14th Mar 2012
reviewed by 'Haggard'
1st May 2011
reviewed by 'Steve'
Opening Hours
Address
Countrywide Residential Lettings
15 Elvet Bridge
Durham
County Durham
DH1 3AA
0191 383 0768
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 08,2012
Oct 08,2012
6
people found
this helpful
this helpful
We have been at our rented property with Countrywide for 2 years. In that time we have had excellent dealings with the landlady and do not really have an issue with the Durham office as they are pleasant to deal with.
However it is Countrywide itself ...
read full review
read full review
What agent could do to change your mind?
Countrywide should be more transparent and reveal ALL charges at the outset of the tenancy. Also WHY is there such an exhorbitant fee every time the tenancy is renewed. All it takes is a printing of a form and it signed, a 5 minute task for which a moderate fee of ‚£20 would be more apt if anything at all.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 14,2012
Mar 14,2012
8
people found
this helpful
this helpful
I agreed to rent a property from Countrywide at the advertised rate.
However after I had agreed to the move Countrywide revealed they were demanding the better part of a months rent for a range of additional charges. These charges were not notified to me ...
read full review
read full review
What agent could do to change your mind?
HonestyAttached Filesnbsp;
Was this helpful?
Yes
Yes
May 01,2011
May 01,2011
3
people found
this helpful
this helpful
Try to charge for a new inventory that they never did, 'hidden' charges, only tell you what you want to hear, no support from them with problem tenants and put a tenant into my property that was a non smoking, no pets and no children ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
