Fine & Country
Chepstow, NP16
4.9/5, 16 reviews
100% recommended
92% sales valuation accuracy
93% sales fee satisfaction

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“Fine and Country (Archers in Chepstow) offered a professional service ......”

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Sep 13,2016
Minithumbup
By: 'Annie'
Sep 13,2016
1 people found
this helpful
Fine and Country (Archers in Chepstow) offered a professional service from the valuation to the completion. Joe Parry is charming, helpful and knowledgeable about the local area.The photographs, brochure, even the 'For Sale' sign are all as you would expect for an estate agents that market 'high end' properties. we were particularly impressed with Gill i the office who seemed to mastermind the whole tricky business of negotiations.
I think the valuation, in retrospect could have been higher, given the increasing interest from the Bristol area.(We achieved the asking price) I was surprised that the negotiations seem to have been handled by Gill....we did not see Mr. Parry again after the initial visit. Whilst the older gentlemen that managed the viewings were polite, we felt that one in particular lacked a degree of rapport with viewers, speaking to his own agenda, rather than getting in rapport with them and assessing what their needs were.
Comment on agent fees
We were offered an acceptable rate...not the cheapest i town but felt that the wider publicity etc merited paying the extra
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Latest Reviews

View all Reviews 16
8th Dec 2023
reviewed by 'Nicola'
“The Chepstow office showed great professionalism and organisation when buying a house through them. Our dedicated sales progression staff member ......”
8th Mar 2023
reviewed by 'David'
“From the first conversation with Richard we felt confident that our property sale was in good hands.The presentation of ......”
26th Jan 2023
reviewed by 'Phil Bish'
“Good service with regular updates and achieved a good price for property in line with valuation. The staff at the ......”
24th Jan 2023
reviewed by 'melanie'
“I can't fault Richard Kerpner and his team Tracey Aitken and Gill Vaughan at Fine & Country Chepstow. Their knowledge of ......”
24th Jan 2023
reviewed by 'Mary'
“We were pleased with the service, and managed to get the price we were looking for, without too many viewings. ......”
16th Jun 2022
reviewed by 'Frances'
“We would like to thank Richard Kerpner of Chepstow Fine & Country who helped us to buy our dream property. We ......”
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Address

Fine & Country
30 High Street
Chepstow
Monmouthshire
NP16 5LJ
01291 629799

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 93% £430,000 £1,020,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 12 0 4 0 0 0
Areas covered
  • NP16
  • NP26
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The Chepstow office showed great professional......”

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Dec 08,2023
Minithumbup
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Gill
By: 'Nicola'
Dec 08,2023
0 people found
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The Chepstow office showed great professionalism and organisation when buying a house through them. Our dedicated sales progression staff member Gill was excellent at communicating with us whenever it was required. Many thanks for all your help!...
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“From the first conversation with Richard we f......”

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Mar 08,2023
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Richard
By: 'David'
Mar 08,2023
0 people found
this helpful
From the first conversation with Richard we felt confident that our property sale was in good hands.The presentation of the house on the website, the brochure and the excellent video served to generate an offer within days of it going on the market.Throughout ...
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“Good service with regular updates and achieve......”

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Jan 26,2023
Minithumbup
By: 'Phil Bish'
Jan 26,2023
0 people found
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Good service with regular updates and achieved a good price for property in line with valuation. The staff at the office was very good and also agents that showed around buyers were knowledgeable with good feedback. Took over the property from different agents and showed ...
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“I can't fault Richard Kerpner and his team Tr......”

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Jan 24,2023
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Gill
By: 'melanie'
Jan 24,2023
0 people found
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I can't fault Richard Kerpner and his team Tracey Aitken and Gill Vaughan at Fine & Country Chepstow. Their knowledge of Tintern and the Wye Valley is exceptional. The selling of our family home was a long-winded saga due to changeable financial circumstances with our first ...
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“professional service...”

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Jan 24,2023
Minithumbup
By: 'Mary'
Jan 24,2023
0 people found
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We were pleased with the service, and managed to get the price we were looking for, without too many viewings. The service was professional and courteous....
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“We would like to thank Richard Kerpner of Che......”

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Jun 16,2022
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Richard
By: 'Frances'
Jun 16,2022
0 people found
this helpful
We would like to thank Richard Kerpner of Chepstow Fine & Country who helped us to buy our dream property. We are located overseas but have been searching for our dream property for over 5 years and saw it online towards the end of March. We immediately ...
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“We found selling our home with F and C an e......”

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Jan 29,2022
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Richard
By: 'Old Bank House'
Jan 29,2022
0 people found
this helpful
We found selling our home with F and C an excellent professional experience. The photographs taken and the brochure produced was of a very high standard and when we saw our property in a life style magazine in Abergavenny we were obviously very pleased. We ...
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“Professional and excellent service provided throughout the sales process from ......”

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Jan 11,2022
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Richard
By: 'David'
Jan 11,2022
0 people found
this helpful
Professional and excellent service provided throughout the sales process from the very first marketing meeting to exchange of contract. Through timely communication we were always well informed of developments as they occurred making the process as smooth as it could ever possibly be. The photography ...
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“Excellent Estate Agents that are very profess......”

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Dec 06,2021
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Richard
By: 'lou'
Dec 06,2021
0 people found
this helpful
Excellent Estate Agents that are very professional from their viewing experts through to sales progression. It really helped that they were really friendly and helpful but also were able to draw on their immense knowledge of the area. Nothing was too much trouble and they ...
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“Absolutely brilliant....”

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Oct 15,2021
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Richard
By: 'Ruth Stafford'
Oct 15,2021
0 people found
this helpful
Absolutely brilliant. Our move has been the move from hell with sales and purchases falling through but F&C have been completely supportive throughout a long 12 months. Richard Kerpner and Gill Vaughan have to have a special mention. Understanding, helpful, engaged, knowledgeable does not even ...
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“Lovely friendly and helpful staff. Liked the......”

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Oct 14,2021
Minithumbup
By: 'Debbie'
Oct 14,2021
0 people found
this helpful
Lovely friendly and helpful staff. Liked the fact they carry out the viewings themselves. Valuation accurate and realistic. Fine and country marketed our property very comprehensively and we sold quickly....
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“Amazing buying journey...”

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Oct 05,2021
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Richard
By: 'Darren O'Reilly'
Oct 05,2021
0 people found
this helpful
From start to finish, our journey with Fine and Country Chepstow has been amazing. Great communication throughout the process and nothing was too much trouble. Every member of the team at Chepstow provided us with a caring and can do attitude to the buying process. ...
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“Great personal service...”

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Feb 27,2021
Minithumbup
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Richard
By: 'Shaun Haggerty'
Feb 27,2021
0 people found
this helpful
Richard managed our house sale while with Elstons. His professionalism and passion is unquestionable and throughout the process was always available and keen to offer friendly advice. It was such a reassuring pleasure knowing that our house sale was under his care. He took the ...
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“At last...”

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May 21,2019
Minithumbup
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Gill
By: 'Forest'
May 21,2019
0 people found
this helpful
Fine and country were great throughout our sale and purchase. They were very informative and were excellent negotiators with our chain. We had a difficult time with our chain and they kept everyone calm including ourselves throughout....
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Comment on agent fees
Slightly high, given that most adversing is done online now.
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“Sale of Cottage in Tintern...”

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Aug 31,2018
Minithumbup
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Gill
By: 'Ian'
Aug 31,2018
1 people found
this helpful
We recently sold our house in Tintern with Fine and Country as the Estate Agents. Every aspect of the house sale was handled superbly. Most impressively, when difficult issues arose due the chain Gill worked tirelessly to keep the sale on track. We would recommend ...
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Comment on agent fees
The fees were 2 %. I believe that this is high for the UK but, in our view, it was outstanding value for money. We obtained as much as we had hoped for in terms of the sale price and everything was handled superbly.
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“Fine and Country (Archers in Chepstow) offered a professional service ......”

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Sep 13,2016
Minithumbup
By: 'Annie'
Sep 13,2016
1 people found
this helpful
Fine and Country (Archers in Chepstow) offered a professional service from the valuation to the completion. Joe Parry is charming, helpful and knowledgeable about the local area.The photographs, brochure, even the 'For Sale' sign are all as you would expect for an estate agents ...
read full review
Comment on agent fees
We were offered an acceptable rate...not the cheapest i town but felt that the wider publicity etc merited paying the extra
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No image available Joe
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:47 AM 14/09/2016 by Joe Parry

Awards won by Fine & Country, Chepstow NP16 5LJ



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