100% lettings valuation accuracy
71% lettings fee satisfaction
Sep 09,2016
Sep 09,2016
0
people found
this helpful
this helpful
I recently sold my house with the support and assistance of Balgores Property Services. Jack Clarke, the agent handling the process was exceptional. He was sincere, highly professional, diplomatic, competent and tenacious. He ensured that all the steps were as smooth and speedy as possible. With great skill he performed the delicate balancing act of keeping seller and buyer happy whilst navigating the hurdles to completion. His diligent, committed approach to complete customer service and in-depth knowledge of the local property market reduced the stress of selling to the minimum and ensured a successful sale - on time, on budget and to a high quality standard!
I would also like to mention the impeccable manners of all the agents who communicated with me during the sale, they were all a pleasure to deal with and remained polite and helpful throughout the sale regardless of my level of frustration. They were all well informed about my property (right down to the loft ladder!) and worked as a well connected team to support Jack and achieve the sale. Olly in particular springs to mind, he sometimes had the difficult job of explaining to me why a prospective buyer didn't pitch up, which he did promptly and with empathy even in the face of my irritation.
Having had previously unpleasant experiences with estate agents I was highly skeptical about using an agent again. I am not easy to please let alone impress but Jack and the staff at Balgores Estate Agents swept me off my feet. I don't usually write reviews but feel a need to shout about their service from the rooftops. To get this process (selling/buying property) in England so right is exceptional and Balgores Property Services have done that through thorough training, careful staff selection, well defined processes, excellent communication, control of as many links in the chain as possible and whatever other secret ingredient they have.
It is not often you read a company's vision statement and then experience exactly what they are aiming to achieve but this is what really happened with Balgores Property Services. Here is their vision statement:
Bringing together our unique and unparalleled dedication to complete customer service, our expertise in local property and lifestyle and our exceptional approach to marketing and communication, we honestly believe our agency is the most effective in the area, if you are looking to sell or let your home.
Mission accomplished for me!
I strongly recommend Balgores Property Services as an organisation and Jack Clarke as an individual, for selling or letting your property.
I would also like to mention the impeccable manners of all the agents who communicated with me during the sale, they were all a pleasure to deal with and remained polite and helpful throughout the sale regardless of my level of frustration. They were all well informed about my property (right down to the loft ladder!) and worked as a well connected team to support Jack and achieve the sale. Olly in particular springs to mind, he sometimes had the difficult job of explaining to me why a prospective buyer didn't pitch up, which he did promptly and with empathy even in the face of my irritation.
Having had previously unpleasant experiences with estate agents I was highly skeptical about using an agent again. I am not easy to please let alone impress but Jack and the staff at Balgores Estate Agents swept me off my feet. I don't usually write reviews but feel a need to shout about their service from the rooftops. To get this process (selling/buying property) in England so right is exceptional and Balgores Property Services have done that through thorough training, careful staff selection, well defined processes, excellent communication, control of as many links in the chain as possible and whatever other secret ingredient they have.
It is not often you read a company's vision statement and then experience exactly what they are aiming to achieve but this is what really happened with Balgores Property Services. Here is their vision statement:
Bringing together our unique and unparalleled dedication to complete customer service, our expertise in local property and lifestyle and our exceptional approach to marketing and communication, we honestly believe our agency is the most effective in the area, if you are looking to sell or let your home.
Mission accomplished for me!
I strongly recommend Balgores Property Services as an organisation and Jack Clarke as an individual, for selling or letting your property.
Comment on agent fees
Worth every penny. The whole team at Balgores Property Services worked very hard to achieve a successful sale for me. They spared no time and expense. They ensured that all written/printed/published material was accurate and appealing and distributed widely via many channels. Jack Clarke visited me at important times during the sale for face to face meetings. He kept in contact via email and telephone as frequently as was required. I could always get answers from or have my call returned promptly by a member of the team throughout the sale. I was also kept informed without having to ask. Balgores Property Services earned every penny not just from the time and cost of what they put into the sale but from the nature of their service which reduced the stress of the sale to a minimum which was priceless.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Nov 2021
reviewed by 'kevin coogan'
13th Aug 2021
reviewed by 'Vicky & Cosmin'
18th Mar 2021
reviewed by 'Mike S'
13th Feb 2021
reviewed by 'Ash O’Connor'
15th Mar 2020
reviewed by 'Mr'
Opening Hours
Address
Balgores Property Group
5-6 Station Chambers Victoria Road
Romford
Greater London
RM1 2HS
01708 755 507
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 71% | £500 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 6 | 1 | 90 | 1 | 43 | 0 | 25 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 08,2021
Nov 08,2021
0
people found
this helpful
this helpful
Balgores are a very professional agent
Charlie met us at the property and recognised our need straight away.
It was sold very quickly but dragged on until probate was granted
Louise and the team up dated us weekly which was very much appreciated
I would ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2021
Aug 13,2021
0
people found
this helpful
this helpful
Brilliant professional service. Really helped every step of the way for buying our first home. Thank you so much :)...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18,2021
Mar 18,2021
0
people found
this helpful
this helpful
Gavin and his colleagues at Romford Balgores managed the sale of my property, which had previously been let and managed by Balgores letting team. Throughout the process they dealt with the marketing extremely efficiently, managing the viewings and keeping me informed throughout the process. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2021
Feb 13,2021
0
people found
this helpful
this helpful
Excellent agency to deal with. Very professional and friendly service from Sean Auchombit. Sean went above and beyond to ensure prompt progression through the house buying process and made us feel at ease as first time buyers.
Would highly recommend. Thank you so much.
Ash & ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2020
Mar 24,2020
0
people found
this helpful
this helpful
Glenn Hardie offered us professional advise and support during the entire process of buying our first property. Excellent service offered while our experience was smooth and less stressful than anticipated....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2020
Mar 15,2020
0
people found
this helpful
this helpful
Amazing service from start to finish. I was a first time buyer and there was a chain involved. The process took longer than expected, however, They kept me in the loop with regular updates. I have to say Louise is an absolute angel! What a ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 25,2020
Feb 25,2020
0
people found
this helpful
this helpful
Shaan was absolutely brilliant from Balgores in Romford. Very honest and helpful and I felt he had my genuine interests in heart.
Superb chap...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2020
Jan 10,2020
1
people found
this helpful
this helpful
I've had the opportunity to use the services of Glenn Hardie, and i must confess he is a very intelligent mortgage adviser, He ensure i had a smooth process in getting my mortgage offer. Thanks to him...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2020
Jan 08,2020
0
people found
this helpful
this helpful
Gavin and his team in Romford were absolutely professional from start to finish. We have just exchanged contracts and couldn’t be happier with the service they provided. We will definitely use them again if we move and have already recommended them to a friend. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2019
Dec 12,2019
0
people found
this helpful
this helpful
Balgores was recommended to us by a previous seller. Our sale had its ups and downs but Jack at Balgores made himself available to answer any queries and was persistent with the other agencies and solicitors to maintain good relations; resulting in us buying our ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2019
Oct 01,2019
0
people found
this helpful
this helpful
To say that the sale of my property was challenging is an understatement. From the first conversation with Sean Auchombit at Balgores Romford I knew this is someone I could work with. His advise and suggestions were extremely helpful. Sean is extremely professional whilst also ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2019
Aug 30,2019
0
people found
this helpful
this helpful
Gavin and his team were professional and helpful throughout a protracted process which was beyond their control. They showed determination to follow it through to the end. Their communication was good. Louise, the sales progressor, was a pleasure to deal with too....
read full review
read full review
Was this helpful?
Yes
Yes
May 07,2019
May 07,2019
0
people found
this helpful
this helpful
Gavin, is a very friendly agent, with patients,exceptional experience and knowledge.
Gavin is a good listener, with endless advice and help....
read full review
read full review
Comment on agent fees
I think the fees are above average and quite high, but this being said you get what you pay for.
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
0
people found
this helpful
this helpful
As first time buyers we had a lot of questions and worries and throughout the process Louise Gibson was on hand to answer them and keep us updated on the progress of the sale....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12,2019
Feb 12,2019
0
people found
this helpful
this helpful
From our initial contact with Balgores Romford when looking for properties until completing on our purchased property, Balgores staff have made the process of buying as stress-free as possible.
- Having an agency working with you, who provide staff to meet and show you around ...
read full review
read full review
Comment on agent fees
No one likes paying fees - especially when you are buying a property - but the staff at Balgores Romford offer an invaluable service that supports you through the process.
Was this helpful?
Yes
Yes
“Thank you so much Louise .. you have been so helpful in every way . You have been available and approachable and helped us through . We are very appre...”
Feb 12,2019
Feb 12,2019
0
people found
this helpful
this helpful
Thank you Louise Gibson . You have been so helpful in this whole process and been clear and proactive in getting us to the exchange point which I know wasn't easy . You are professional and advocated for us so very well thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 08,2019
Feb 08,2019
0
people found
this helpful
this helpful
Jack, Rian, Ryan, Ellie and Louise were professional and supportive throughout our sale. Would recommend the Romford Branch to anyone selling or buying properties...
read full review
read full review
Comment on agent fees
High, but well worth it.
Was this helpful?
Yes
Yes
Feb 05,2019
Feb 05,2019
0
people found
this helpful
this helpful
Jack was very helpful and supportive throughout our sale - the whole team were polite and efficient. Would definitely recommend the branch...
read full review
read full review
Comment on agent fees
We’d had to go multi-agency so the fees were higher than we would have liked but they were quite fair.
Was this helpful?
Yes
Yes
Feb 06, 2019
View all comments
(1)
Jack, Rian, Ryan, Ellie and Louise were professional and supportive throughout our sale. Would recommend the Romford Branch to anyone selling or buying properties. ...
Jan 29,2019
Jan 29,2019
0
people found
this helpful
this helpful
Gavin and Ryan and all team were great and kept me updated throughout thanks for all your help with another property transaction...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2019
Jan 29,2019
0
people found
this helpful
this helpful
Jack was our first point of contact at Balgores and always gave us great service and seemed to go 'above and beyond' to ensure things went smoothly for us.Very very pleased with his commitment and approachable attitude....
read full review
read full review
Comment on agent fees
worth the money!
Was this helpful?
Yes
Yes
Jan 24,2019
Jan 24,2019
0
people found
this helpful
this helpful
Jack helped me from the beginning and the end of my sale. I am so glad i went with Balgores to sell my flat. He was always very responsive to both emails and phone calls....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2019
Jan 18,2019
0
people found
this helpful
this helpful
The entire staff at Balgores Romford were a pleasure to deal with. Jack particularly ensured the whole process ran smoothly and was personally involved every step of the way. He was very professional and always provided us with a quick response when required. I am ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 10,2019
Jan 10,2019
0
people found
this helpful
this helpful
We had the pleasure of working with Jack from Romford Balgores. He was very professional and provided us with quick responses whenever we needed, all the consultants seemed on the ball and had knowledge on the properties. Jack was very helpful and we would recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 14,2018
Dec 14,2018
1
people found
this helpful
this helpful
Jack Clarke has been the greatest help during what was the most stressful time in our lives, he ensured all our questions were answered, was 100% reliable and professional at all times, and we are so pleased to have had him guide us through our purchase.
...
read full review
read full review
Comment on agent fees
Very Reasonable
Was this helpful?
Yes
Yes
Sep 19,2018
Sep 19,2018
2
people found
this helpful
this helpful
Initially when I approached Balgores I spoke with Gavin for a property I was interested in. He put me in touch with his colleague Liam whoc showed me around the property. I had shown clear interest to this property & put an offer down, although I ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2018
Aug 19,2018
0
people found
this helpful
this helpful
Polite and professional manner. Jack made my sister and I feel at ease and was extremely helpful with the process of the sale in our sad circumstances . Accurate valuation, marketed well and property brought to market efficiently.
Would definitely recommend and will be using this ...
read full review
read full review
Comment on agent fees
Average and expected fees.
Was this helpful?
Yes
Yes
Jul 24,2018
Jul 24,2018
0
people found
this helpful
this helpful
Jack was my first contact when I called the office. We met Jack and Gavin for the first house visit, my husband and I were impressed we decided to go for it and sell our property with them. The process was seemless, every time I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2018
Jul 18,2018
0
people found
this helpful
this helpful
We recently completed both a sale and purchase with Balgores and was pleased with all aspects of the service received.
Despite living outside their standard covered area the team managed to ensure a steady flow of viewings for our property and managed to perfectly balance ...
read full review
read full review
Comment on agent fees
Fees seemed to be reasonably in line with other high street estate agents and certainly provided a higher quality of service than some of the low cost online based agents based on our experience of viewings with them
Was this helpful?
Yes
Yes
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
George kept in touch with progress of sale, enduring queries were dealt with and sale completed on time. Very hands on, which ensured everyone was kept well informed. Thank you...
read full review
read full review
Comment on agent fees
Not cheap but a good job was done.
Was this helpful?
Yes
Yes
Jul 11,2018
Jul 11,2018
0
people found
this helpful
this helpful
I cannot thank Jack Clarke enough for handling the sale of my property.
I started speaking to Jack in October 2017 and I immediately knew I could trust him.
After my tenants left my property in Jan 2018 I went straight to Jack and very quickly I ...
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Charlie
(57)
(33)
(31)
(31)
(21)
(13)
(8)
(3)
Matthew
(3)
Ross
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:05 PM 04/08/2017 by allAgents
Best Estate Agent in RM1 
