Weymouth, DT4
2.4/5, 10 reviews
30% recommended
33% sales valuation accuracy
25% sales fee satisfaction

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“Very poor service overall. Selling my house with Connells. Initial ......”

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Sep 08,2016
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By: 'Disappointed'
Sep 08,2016
1 people found
this helpful
Very poor service overall. Selling my house with Connells. Initial photos were poor. No wide angle lens used. Wrong photos put into website. Second set of photos requested, slow to organise. Poor advice given. Will not release from contract.

Would not recommend this branch.
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Latest Reviews

View all Reviews 10
30th Sep 2022
reviewed by 'Naveen'
“Once again at the 11th hour Anthony Callega from the mortage team went beyond his call for duty to work ......”
25th Apr 2022
reviewed by 'Paul'
“Where do I even start...We've gone through the heartache to be in the process of buying a property for ......”
14th Mar 2022
reviewed by 'Daniela'
“The transaction was not completed, we lost a large sum of money in searches and solicitor fees as the other ......”
3rd Jul 2019
reviewed by 'Linda'
“I put my house on the market with Connells. It took 3 weeks for my house details to actually go live. ......”
11th May 2017
reviewed by 'Anne'
“Shani has always striven to provide us with the best service possible and I highly commend her services. I do, ......”
22nd Mar 2017
reviewed by 'Mr'
“Shani and the team at Connells were absolutely fantastic throughout the whole process from the start of the tenancy through ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
84 St Thomas Street
Weymouth
Dorset
DT4 8EN
01305 770 333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 25% £170,000 £200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 0 0 0 0 2 1 4
Areas covered
Services offered
  • Sales
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Once again at the 11th hour Anthony Callega f......”

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Sep 30,2022
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Anthony
By: 'Naveen'
Sep 30,2022
0 people found
this helpful
Once again at the 11th hour Anthony Callega from the mortage team went beyond his call for duty to work to secure us a mortage just as the banking crisis broke a few days ago. I know he was stressed but he remained professional and ...
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“Where do I even start...We've gone through th......”

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Apr 25,2022
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Clare
By: 'Paul'
Apr 25,2022
0 people found
this helpful
Where do I even start...We've gone through the heartache to be in the process of buying a property for almost 5 months, to only receive an email that the seller changed her mind about selling. We've invested a lot of money, time and mental energy ...
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Was this helpful? Yes
By: Connells Weymouth
Apr 27, 2022
View all comments (1)
We are sorry to hear of your continued dissatisfaction. We understand that you have progressed your complaint through our Internal Complaints Procedure, and an investigation has been conducted that did not support your viewpoint. You have the information available to progress to The Property Ombudsman, should you wish to explore additional recourse. Thank you again for your input, advice, and guidance ...

“Do yourself a favour and go elsewhere...”

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Mar 14,2022
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Clare
By: 'Daniela'
Mar 14,2022
0 people found
this helpful
The transaction was not completed, we lost a large sum of money in searches and solicitor fees as the other side - the seller pulled out after 5 months in process, 2 weeks before completion. We received no support from Connells and feel defrauded. We decided to ...
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“Shocking!...”

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Jul 03,2019
Minithumbdown
By: 'Linda'
Jul 03,2019
0 people found
this helpful
I put my house on the market with Connells. It took 3 weeks for my house details to actually go live. I had to write them myself, the typos were so bad in theirs. No floor plan! I was incredibly busy over that period, (i don't ...
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“Shani has always striven to provide us with the best ......”

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May 11,2017
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Shani
By: 'Anne'
May 11,2017
0 people found
this helpful
Shani has always striven to provide us with the best service possible and I highly commend her services. I do, however, have some issues with the way that Connells is set up as a letting agency. It appears to me that they have too few ...
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Comment on agent fees
Monthly fee good but tenancy handover charges are often high
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“Shani and the team at Connells were absolutely fantastic throughout ......”

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Mar 22,2017
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Shani
By: 'Mr'
Mar 22,2017
0 people found
this helpful
Shani and the team at Connells were absolutely fantastic throughout the whole process from the start of the tenancy through to the tenants moving out. They were high professional, keeping me informed and advised at every step. Thank you Shani and Connells as a whole....
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“Dogged perseverance from Shani to get my problems fixed and ......”

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Dec 13,2016
Minithumbup
By: 'Paul,Weymouth'
Dec 13,2016
0 people found
this helpful
Dogged perseverance from Shani to get my problems fixed and I thank her for her professionalism and telephone manner.thank you....
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“Very poor service overall. Selling my house with Connells. Initial ......”

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Sep 08,2016
Minithumbdown
By: 'Disappointed'
Sep 08,2016
1 people found
this helpful
Very poor service overall. Selling my house with Connells. Initial photos were poor. No wide angle lens used. Wrong photos put into website. Second set of photos requested, slow to organise. Poor advice given. Will not release from contract. Would not recommend this branch....
read full review
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“Rude, repeatedly pushing mortgage on us even though already had ......”

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Jul 14,2015
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By: 'Unhappy'
Jul 14,2015
0 people found
this helpful
Rude, repeatedly pushing mortgage on us even though already had one in place. For ever having to chase. Priced marked up too high. No customer care unless you use them for mortgage and conveyencing. Put us off buying from them. Would not recommend....
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“I was due to buy a property, offer accepted. 3 Months ......”

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Apr 24,2014
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By: 'redsurfbus'
Apr 24,2014
2 people found
this helpful
I was due to buy a property, offer accepted. 3 Months down the line nothing had moved on, neither of us in a chain. There were restrictions on the property, and the vendor was in negative equity. Connells did nothing at all to move this on ...
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What agent could do to change your mind?
They need to check vendors situation at the start of the process, not expect the buyer to find it all out after forking out a lot of money and time.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Connells, Weymouth DT4 8EN



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