London, SW6
2/5, 9 reviews
22% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Terrible service from the sales department from day 1. Lies throughout, ......”

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Sep 04,2016
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Stuart
By: 'Unsatisfied'
Sep 04,2016
2 people found
this helpful
Terrible service from the sales department from day 1. Lies throughout, dealt with 3 different sales staff from this branch. Poor communication, unprofessional. Stuart the new sales manager is particularly rude and manipulative over the telephone, almost bullying by nature. Would never go through this agent again.
Comment on agent fees
Higher than for the terrible service they provide
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Latest Reviews

View all Reviews 9
23rd Aug 2017
reviewed by 'Deceived'
“Worst experience ever!Not only the agent was almost 45 minutes late for the visit whereas I warned I had a ......”
31st May 2017
reviewed by 'sw6'
“hi just a quick review about barnard marcus 20 fulham broadway sw6 1ah the worse experience ever big wasting a time ......”
4th Sep 2016
reviewed by 'Unsatisfied'
“Terrible service from the sales department from day 1. Lies throughout, dealt with 3 different sales staff from this branch. Poor communication, ......”
16th Jul 2015
reviewed by 'caroline'
“I arranged for a valuation of my flat and the agent was friendly and helpful so I instructed him to ......”
6th Aug 2014
reviewed by 'Tenant'
“Do not use this agent! The staff are rude and do not ever get back to you when they say ......”
19th Feb 2013
reviewed by 'Distressed'
“Well firstly, they agreed on a move in date and then said they need to still complete works to the ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Barnard Marcus
20 Fulham Broadway
Fulham,London
Greater London
SW6 1AH
0207 610 2224

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £815 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 4 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Worst experience ever!Not only the agent was almost 45 minutes ......”

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Aug 23,2017
Minithumbdown
By: 'Deceived'
Aug 23,2017
3 people found
this helpful
Worst experience ever! Not only the agent was almost 45 minutes late for the visit whereas I warned I had a very tight schedule, but they also made me pay a holding deposit for a flat that was already rent! It has been almost 2 months since ...
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Comment on agent fees
Very expensive since they are unjustified
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By: Rita Carvalho
Jun 18, 2019
View all comments (1)
Absolutely ridiculous! They accepted my offer when the flat was already rented by another agency. They ask me for all documents, made me go through the refenrece process and then kept postponing the moving in date saying they couldn’t reach the landlord until they said they weren’t working with him anymore. One day later I found out the flat was rented weeks ago by another agency. Now I’m still waiting for my holding deposit of 1000£!! They are fake, deceiving and ruthless. ...

“hi just a quick review about barnard marcus 20 fulham broadway ......”

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May 31,2017
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amera
By: 'sw6'
May 31,2017
2 people found
this helpful
hi just a quick review about barnard marcus 20 fulham broadway sw6 1ah the worse experience ever big wasting a time very ignorant cheating i did made enquiry about 3 bed been contacted to view and few mints before they gave me other address to view a 2 ...
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Comment on agent fees
The worse ever and i am still waiting for my security deposit to come back i dont know a big company employed people like this not professionals at all
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“Terrible service from the sales department from day 1. Lies throughout, ......”

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Sep 04,2016
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Stuart
By: 'Unsatisfied'
Sep 04,2016
2 people found
this helpful
Terrible service from the sales department from day 1. Lies throughout, dealt with 3 different sales staff from this branch. Poor communication, unprofessional. Stuart the new sales manager is particularly rude and manipulative over the telephone, almost bullying by nature. Would never go through this agent again....
read full review
Comment on agent fees
Higher than for the terrible service they provide
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“I arranged for a valuation of my flat and the ......”

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Jul 16,2015
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By: 'caroline'
Jul 16,2015
5 people found
this helpful
I arranged for a valuation of my flat and the agent was friendly and helpful so I instructed him to sell my property. Fortunately I had instructed another agent as well, as once I gave him the keys I never heard another word from anyone ...
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“Do not use this agent! The staff are rude and ......”

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Aug 06,2014
Minithumbdown
By: 'Tenant'
Aug 06,2014
1 people found
this helpful
Do not use this agent! The staff are rude and do not ever get back to you when they say they will. We were mis-guided into paying a higher rent then we thought we had agreed despite the agent knowing full we could not pay ...
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Comment on agent fees
Paying to give a reference is a joke!
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“Well firstly, they agreed on a move in date and ......”

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Feb 19,2013
Minithumbdown
By: 'Distressed'
Feb 19,2013
3 people found
this helpful
Well firstly, they agreed on a move in date and then said they need to still complete works to the property. Then they said we could move our things into the property, and when we arrived with EVERYTHING they said it wasn't ready so we ...
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“The service i received from Chris & Sam was second to ......”

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Feb 23,2012
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Shane
By: 'Extremely'
Feb 23,2012
2 people found
this helpful
The service i received from Chris & Sam was second to none and made all of the other agents i spoke to look incompetent. I had used Barnard Marcus before in another area and had received a pretty poor service so was a breath of fresh ...
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“The branch in Fulham is staffed by incompetent administrators. They ......”

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Jan 22,2011
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By: 'hayley'
Jan 22,2011
3 people found
this helpful
The branch in Fulham is staffed by incompetent administrators. They got two key aspects to my tenancy wrong - the period of the tenancy (despite me reiterating this to them) and the type of tenancy I was taking out: they did not know until I ...
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“Professional, fantastic, made other agents look mediocre.Thank you again....”

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Jan 20,2011
Minithumbup
By: 'Happy'
Jan 20,2011
0 people found
this helpful
Professional, fantastic, made other agents look mediocre. Thank you again....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Barnard Marcus, London SW6 1AH



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