“An agency which I imagine must double as a trampoline ......”
2 Star Review
Aug 26,2016
By:
'Eilidh'
Aug 26,2016
Branch: Glasgow, 226 Kilmarnock Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: G4
Branch: Glasgow, 226 Kilmarnock Road
Lettings (Prospective customer)
Postcode: G4
3
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An agency which I imagine must double as a trampoline centre for the amount of incorrect conclusions they jump to.
Near hostility towards students, for no real reason. I phoned up to enquire about a couple of flats I was interested in viewing. I explain I'm going to be a student, from which communication just shuts down. They flat out don't accept students, as they clearly believe all students to be ignorant 17 year olds leaving home for the first time. So I asked why they wouldn't take students, woman on phone proceeded to make incorrect assumptions about me, that I wouldn't have a reference, that I wouldn't have a reliable income (and therefore wouldn't be able to manage my finances for rent presumably). Incredibly condescending. Told her, I could provide a ref for the past 3 years, where again she implied I could only have gotten this reference by working throughout the whole time, told her I'd been a student for part of it, but still communication shut down.
The extra star is because she did offer to recommend me agencies good for students. However, one of those is renowned awful or at least was a few years ago (Grant Management), the other was for student halls - something I clearly wasn't after.
I should point out, that as I've worked in a letting agency, years ago now, that the decision about students is usually left to the discretion of landlords, and any flats the agency I worked for managed, never once had any issues from students.
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