“The worst agents in the country please do not deal ......”
2 Star Review
Aug 29,2016
By:
'Kev'
Aug 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB1
Lettings (as a Tenant)
Postcode: UB1
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The worst agents in the country please do not deal with them they keep so much of your money so please be careful...
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Comment on agent fees
They don't have a clue on what they are doing
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“As property management agents, our property was never inspected. In 1 ......”
1 Star Review
Dec 09,2015
By:
'KT'
Dec 09,2015
Services: Property Management
Rent PCM: £1200
Would you recommend?: No
Postcode: UB7
Property Management
Rent PCM: £1200
Postcode: UB7
0
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As property management agents, our property was never inspected. In 1 year the property had obviously been sub-let and the tenants left without paying rent for 3months. Aaron james Karis did not alert us about the rent arrears and when the tenants left, they didn't know.
...
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What agent could do to change your mind?
Not honouring their commitment to the owners
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Comment on agent fees
Aaron James Karis deducted their fees from last payment made to us even though they didn't honour their contract!
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“The agency have did not put my deposit into DPS ......”
1 Star Review
Feb 25,2014
By:
'BM'
Feb 25,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB7
Lettings (as a Tenant)
Postcode: UB7
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The agency have did not put my deposit into DPS or TDS like scheme until 9 months into my tenancy, nor the landlord even though we were chasing it for ages. They also broke the law as they have a 30 day period to do this. My ...
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What agent could do to change your mind?
Allowed us to repaint at the fraction of the cost and repair any other things ourself instead of charging ridiculous repair cost. Put our deposit in the scheme within 30 days even though they told the landlord and he was liable for this. This made them look like the dodgiest agency in the whole of hillingdon
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“AJK dealt with my previous queries very well. They mediated ......”
5 Star Review
Feb 25,2014
By:
'BM'
Feb 25,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: UB7
Lettings (as a Tenant)
Postcode: UB7
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AJK dealt with my previous queries very well. They mediated between ourselves and the Landlord and were very helpful in putting everything down in writing. They have been understanding and patient. They have resolved all issues and helped us secure 90% + of our deposit back.
Thanks ...
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“Thank you Thank you Thank you!!I cannot express my ......”
5 Star Review
Oct 31,2013
By:
'Tina'
Oct 31,2013
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: UB9
Sales (as a Vendor)
Postcode: UB9
0
people found
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Thank you Thank you Thank you!!
I cannot express my thanks enough to this agent.
They guided and supported from the beginning to the end. (Dan had said he would hold my hand through selling my home of 27 years and he did) Anyone wanting support, ...
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“All staff very unhelpful and very rude. Refused to give ......”
1 Star Review
Jul 09,2013
By:
'Solsson'
Jul 09,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: UB8
Lettings (as a Tenant)
Postcode: UB8
2
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All staff very unhelpful and very rude. Refused to give our money back when we decided to withdraw from the property due to a clause in the contract that we should have been informed of on day 1. This is despite a paragraph in their Tenants ...
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What agent could do to change your mind?
I had hoped to have a calm discussion with the manager of the agents over a dispute about the refund of a reference fee. Instead I was talked down to by a rude man with no decorum or manners and with no intention of hearing my side of the story.
Some basic customer service skills may have left me feeling slightly less dissatisfied.
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