Walsall, WS1
2.8/5, 16 reviews
44% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
60% lettings fee satisfaction

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“I rent a property through this estate agent. Very unorganised. ......”

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Aug 26,2016
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By: 'JJ'
Aug 26,2016
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I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be leaving the property. While I was at the property I was having problems with a few things, which I notify the maintenance team about nothing got done. I gave the keys back on the 5th of July more than a month early than I should and obviously still paid my last month rent. Only to find out from the walsall council that before I even leave the property they rent the property to someone else which I was still in contract until the 18th of august. When I contacted the estate agent they she told me the council is not telling the truth. So anyway asked about my deposit and was told that they will contact the deposit team and get back to me which was over 2 weeks ago. I then called today to speak to the manager I was told that the manager is on the phone. I then explained my situation he told me that there's nothing the manager can do about that, then gave me the number of the deposit team and slammed the phone down. I have just had enough wish I didn't used this estate agent and will never used then again. All I want to do is get my deposit it back and that's it.
No one cares!! No is passionate about their job role anymore. People care about themselves more and more about money.
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Latest Reviews

View all Reviews 16
15th Dec 2024
reviewed by 'Pavina'
“Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing ......”
5th Sep 2024
reviewed by 'Eunice'
“I had an outstanding experience with Bairstow eves company! From start to finish, the team was incredibly professional, responsive, and ......”
31st Oct 2023
reviewed by 'Becky'
“Meg from Bairstow Eves Walsall was absolutely unreal, she had all the answers to my questions and more, extremely professional ......”
17th Feb 2022
reviewed by 'Michael Jones'
“In 2019 I bought a flat in Walsall via Bairstow Eves and they found a tenant for me within days of ......”
3rd Sep 2021
reviewed by 'Pete H'
“Selling My late mother's house from 200+ miles away I can only praise the efforts of the Sales staff here, who ......”
31st Aug 2021
reviewed by 'Becky'
“**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
130a Lichfield Street
Walsall
West Midlands
WS1 1SY
01922 622151

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £135,000 £150,000
Lettings 67% 60% £500 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 6 3 0 0 0 1 3
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Bairstoweves demonstrated excellent problem-solving skills...”

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Dec 15,2024
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Meg
By: 'Pavina'
Dec 15,2024
0 people found
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Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing company about my problem. Meg from this agency was incredibily responsive and professional. She responded to my messages in a short time. She always updated ...
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“I had an outstanding experience with Bairstow......”

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Sep 05,2024
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By: 'Eunice'
Sep 05,2024
0 people found
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I had an outstanding experience with Bairstow eves company! From start to finish, the team was incredibly professional, responsive, and knowledgeable. They took the time to every step of the proceand made sure I felt comfortable and informed throughout. The entire process was smooth, and ...
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“Meg from Walsall Bairstow...”

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Oct 31,2023
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Meg
By: 'Becky'
Oct 31,2023
0 people found
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Meg from Bairstow Eves Walsall was absolutely unreal, she had all the answers to my questions and more, extremely professional and just over all a really kind helpful lady. Meg helped me rent ideal property for my situation but she was just so amazing I ...
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“In 2019 I bought a flat in Walsall via Bairst......”

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Feb 17,2022
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By: 'Michael Jones'
Feb 17,2022
0 people found
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In 2019 I bought a flat in Walsall via Bairstow Eves and they found a tenant for me within days of completing the purchase of the flat. The first tenant left after two years and Bairstow Eves found a new tenant within two weeks. The staff ...
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“Selling My late mother's house...”

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Sep 03,2021
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Kate
By: 'Pete H'
Sep 03,2021
0 people found
this helpful
Selling My late mother's house from 200+ miles away I can only praise the efforts of the Sales staff here, who handled the whole affair with a minimum of fuss. The sale went through on the dot, and having their in house conveyancing service helped to ...
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“Negligent and in breach of the tenant fees act!...”

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Aug 31,2021
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By: 'Becky'
Aug 31,2021
2 people found
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**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a ...
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By: Chris
Feb 07, 2022
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Hi Becky, My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate accommodation in the meantime whilst they find a contractor for the job which is a violation of several laws I understand. Several calls have been made and still no solution (they even refuse to pay for a hotel and expect them to stay in a property that has no water) is their any chance you could provi ...

“helpful...”

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May 08,2019
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Kate
By: 'Tony'
May 08,2019
0 people found
this helpful
Recently my father passed away, therefore unfortunately I had to sell his bungalow. I contacted Bairstow Eves in Walsall and with the help of Kate and the team the bungalow was put on the market for an agreeable price. Kate and the team were very ...
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Comment on agent fees
good
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“Useless rip-off merchants...”

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Jan 27,2019
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By: 'Bobbington'
Jan 27,2019
0 people found
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Been with bairstow eves for two years and I and my husband are not happy and not was the landlord. 1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly £600 in fees ...
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Comment on agent fees
Awful. Way too high. Much cheaper with other agencies.
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“Disgraceful and unprofessional...”

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Jan 09,2019
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Kiran
By: 'Very'
Jan 09,2019
1 people found
this helpful
Having been a customer of this estate agent I have found them to be unprofessional where some of this staff behave like 1980 cowboys from start to finish. They lie outright to customers and the staff cover for each other. The manager in particular has awful ...
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Comment on agent fees
Fees were misleading from the very start.
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“This is the worst estate agent I have EVER had ......”

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Nov 24,2017
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By: 'Memon'
Nov 24,2017
4 people found
this helpful
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganised. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
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“This is the worst estate agent I have EVER had ......”

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Oct 03,2017
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By: 'DISGRUNTLED'
Oct 03,2017
2 people found
this helpful
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganized. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over ...
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Comment on agent fees
BAD! Fees are around £550 for printing and minimal searches which I could have done for about £10.00
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“I rushed back from work to view a property i ......”

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Jun 24,2017
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By: 'lee'
Jun 24,2017
1 people found
this helpful
I rushed back from work to view a property i saw & liked,met the agent there viewed it & said i would take it there & then,the agent called the office to tell them i wanted it & they said they would call me straight back for ...
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Comment on agent fees
Bad
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“Absolutely disgraced service. Unprofessional who advertise false pictures. They need ......”

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May 03,2017
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By: 'Janet'
May 03,2017
2 people found
this helpful
Absolutely disgraced service. Unprofessional who advertise false pictures. They need to be named and shamedo. Keep away from this company...
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Comment on agent fees
Terrible
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“I rent a property through this estate agent. Very unorganised. ......”

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Aug 26,2016
Minithumbdown
By: 'JJ'
Aug 26,2016
0 people found
this helpful
I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be ...
read full review
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“Amazing 1 to 1 communication Really fast and smooth saleFelt safe selling ......”

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Nov 20,2015
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Elizabeth
By: 'J.stanford'
Nov 20,2015
0 people found
this helpful
Amazing 1 to 1 communication Really fast and smooth sale Felt safe selling through Elizabeth Very professional polite at all times...
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“I made my enquiry following acard being put through my ......”

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Mar 09,2012
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By: 'Dissapointed'
Mar 09,2012
10 people found
this helpful
I made my enquiry following acard being put through my door saying that there were people interested in buying properties in my area ( they soon disappeared.or didnt existg). They originally put a sign up before we were in contract as I had a previous ...
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What agent could do to change your mind?
Be honest and do what they say they will do.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

Awards won by Bairstow Eves, Walsall WS1 1SY



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