100% sales valuation accuracy
100% sales fee satisfaction
33% lettings valuation accuracy
0% lettings fee satisfaction
Aug 26,2016
Aug 26,2016
2
people found
this helpful
this helpful
I have only given 1 star as I couldn't leave it blank. Avoid this company for lettings they have shocking customer service, you dont get your money on time if at all you have to constantly ring to ask for your payment to be told it will be payed when it doesn't, no communication even when we spoke to the manager who then told us there will be but there wasn't. We haven't had a single invoice for fees or repairs been done even though its been requested several times. No correspondence provided whatsoever.
Comment on agent fees
You pay fees but dont get the service you pay for.
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Latest Reviews
4th Apr 2017
reviewed by 'James'
23rd Oct 2016
reviewed by 'Melanie'
26th Aug 2016
reviewed by 'claire'
26th Aug 2016
reviewed by 'claire'
Opening Hours
Address
Alexander And Bowtell Estates
Castle Dene Shopping Centre,
45C Yoden Way
Peterlee
County Durham
SR8 1AS
01915 863836
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £60,000 | £99,000 |
| Lettings | 33% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 0 | 3 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 04,2017
Apr 04,2017
0
people found
this helpful
this helpful
A&B managed our property as both a letting agent and a sales agent. It was always a pleasure dealing with them and I liked their no-nonsense fees structure (which was simpler than many other agents in the area). I would certainly recommend them to ...
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Nov 18,2016
Nov 18,2016
1
people found
this helpful
this helpful
Great service, recommended a mortgage broker quick removal of the sold sign after the sale of the property. Lovely bunch of flowers sent to my new property...
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“Pleased with the service throughout. Very professional photographs and description ......”
Oct 23,2016
Oct 23,2016
0
people found
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Pleased with the service throughout. Very professional photographs and description of the property. Excellent overall service from all staff. Highly recommended....
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Comment on agent fees
Reasonable fees.
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Oct 23,2016
Oct 23,2016
0
people found
this helpful
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Craig and Ben sold my property this week within four weeks, was kept up to date and every went through like a dream. highly recommend....
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Comment on agent fees
Good, very fair considering the service provided.
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Aug 26,2016
Aug 26,2016
2
people found
this helpful
this helpful
I have only given 1 star as I couldn't leave it blank. Avoid this company for lettings they have shocking customer service, you dont get your money on time if at all you have to constantly ring to ask for your payment to be told it ...
read full review
read full review
Comment on agent fees
You pay fees but dont get the service you pay for.
Was this helpful?
Yes
Yes
Aug 26,2016
Aug 26,2016
3
people found
this helpful
this helpful
I have only given 1 star as I couldn't leave it blank. Avoid this company for lettings they have shocking customer service, you dont get your money on time if at all you have to constantly ring to ask for your payment to be told it ...
read full review
read full review
Comment on agent fees
You pay fees but dont get the service you pay for.
Was this helpful?
Yes
Yes
Mar 01, 2018
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(2)
I had exactly the same - even paid for repairs that were not done, didn't get money back. AVOID AVOID AVOID ...
Jul 16,2016
Jul 16,2016
3
people found
this helpful
this helpful
Would not recommended them. Dishonest and shocking customer service. Never able to resolve issues. Constanly been told incorrect information and no communication....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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