0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 23,2016
Aug 23,2016
4
people found
this helpful
this helpful
We booked a viewing for a flat to let, receiving an email confirmation with a time and place. We arrived to find that no one from the agency had turned up to meet us, and on phoning up the agency found that we hadn't been booked in anyone's diary - the man on the phone was very apologetic and offered to come meet us at the property himself the next day. We arrived the next day to again find no one to meet us! I left messages with the front office but no one got back to me and I left the property a second time without seeing the flat. I then wrote an email asking for an explanation of their behaviour, to which they replied that the flat had already been let, and someone should've told us as much, At no point had anyone made an effort to contact us and explain the flat was no longer available - we were simply allowed to waste our time in going to the property twice. Poor service, would not recommend.
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Latest Reviews
23rd Aug 2016
reviewed by 'Sidd'
Opening Hours
Address
Hunters Estate Agents
33 Walm Lane
Willesden Green,London
Greater London
NW2 5SH
0203 823 2000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- NW2
- Harlesden, Kensal Rise
- NW10
- Willesden Green, Cricklewood
- Kensal Rise, Neasden
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 23,2016
Aug 23,2016
4
people found
this helpful
this helpful
We booked a viewing for a flat to let, receiving an email confirmation with a time and place. We arrived to find that no one from the agency had turned up to meet us, and on phoning up the agency found that we hadn't been ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
http://www.hunters.com/site-content/customer-complaints-procedure.pdf
Last updated at 3:14 PM 10/03/2016 by Nik Vadher
