50% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 23,2016
Aug 23,2016
8
people found
this helpful
this helpful
Lied to, insulted & laughed at! I first called to view a property I liked the look of and was told I couldn't view it until I had seen their mortgage adviser even though I told them I had an adviser they told me this was standard practice.
I soon viewed the property and made a very reasonable offer 10k under asking based on numerous factors. This offer was laughed at and following the conversation they had with myself prior to speaking with the vendors I am certain the offer was not put forward in the best light.
I called the office once more and spoke to Ricky. I was trying to book a viewing on a new instruction. Because I'm young and offered £10k less on the other property i was quizzed by Ricky I'm not being funny mate but this house is very different to the last one you liked and a lot more money I agreed it was different and confirmed i know the price difference. Ricky then went on to quiz my finances. I confirmed my mortgage adviser has been through my finances. Ricky's response was well you can't view it until you have an aip, it's our practice. On numerous occasions on that phone call Ricky insulted me assuming I cannot afford such a property.
A complaint was then sent to Julian Evans explaining everything I was sent a reply telling me to call him. After numerous attempts of trying to make contact I was blatantly being ignored. It certainly looks like I'm not the first and won't be the last! AVOID AT ALL COSTS!
I soon viewed the property and made a very reasonable offer 10k under asking based on numerous factors. This offer was laughed at and following the conversation they had with myself prior to speaking with the vendors I am certain the offer was not put forward in the best light.
I called the office once more and spoke to Ricky. I was trying to book a viewing on a new instruction. Because I'm young and offered £10k less on the other property i was quizzed by Ricky I'm not being funny mate but this house is very different to the last one you liked and a lot more money I agreed it was different and confirmed i know the price difference. Ricky then went on to quiz my finances. I confirmed my mortgage adviser has been through my finances. Ricky's response was well you can't view it until you have an aip, it's our practice. On numerous occasions on that phone call Ricky insulted me assuming I cannot afford such a property.
A complaint was then sent to Julian Evans explaining everything I was sent a reply telling me to call him. After numerous attempts of trying to make contact I was blatantly being ignored. It certainly looks like I'm not the first and won't be the last! AVOID AT ALL COSTS!
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Latest Reviews
6th Mar 2019
reviewed by 'Nic'
5th Mar 2019
reviewed by 'Abbie'
5th Mar 2019
reviewed by 'Dan'
11th Mar 2018
reviewed by 'Damo'
26th Aug 2017
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31st Mar 2017
reviewed by '34'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 75% | £142,000 | £180,000 |
| Lettings | 0% | 0% | £640 | £640 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 2 | 0 | 0 | 1 | 1 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 06,2019
Mar 06,2019
0
people found
this helpful
this helpful
Not the easiest of sales and the buyers solicitors are useless but this doesnt taint my over all experiance. House was sold after about 4 weeks not full asking price but very close....
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Comment on agent fees
More than others but worth it in the end
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Mar 05,2019
Mar 05,2019
0
people found
this helpful
this helpful
I met stuart at a party and we got talking about houses. We had offered on a property. He suggested we talk to his mortgage advisor Aimee. Well we didnt see the point as we had already sorted but agreed to see her. We saved ...
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Comment on agent fees
Life time fee
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Mar 05,2019
Mar 05,2019
0
people found
this helpful
this helpful
Honest, and always on the end of the phone. Promised me the earth and actually delivered it. Unlike my previous agent....
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Comment on agent fees
Average
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Mar 11,2018
Mar 11,2018
3
people found
this helpful
this helpful
Wish I could give zero stars... Seriously, for your own sanity's sake avoid Connells like the plague. The catalogue of horrendous errors we experienced with these jokers over our tenancy borders on satire. Started on day one when they took twice the amount for the ...
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Comment on agent fees
Terrible and some of the highest in the city.
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Aug 26,2017
Aug 26,2017
4
people found
this helpful
this helpful
DO NOT USE!!! As you can see this agent states you can get something called Buyers Incentive. What they are doing is point blank LYING TO YOU! I am aware that this buyers incentive or currently Home Buyers Service is not what they say it ...
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Mar 31,2017
Mar 31,2017
3
people found
this helpful
this helpful
Disaster from the start. No interior pictures, no floor plan, no feedback or reply to emails, didn't turn up to viewings, didn't take board down or rightmove add after dis instructing despite several requests. Simply awful...
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Comment on agent fees
Tried to charge me 3% which is quite frankly a joke
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Aug 23,2016
Aug 23,2016
8
people found
this helpful
this helpful
Lied to, insulted & laughed at! I first called to view a property I liked the look of and was told I couldn't view it until I had seen their mortgage adviser even though I told them I had an adviser they told me this was ...
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read full review
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Sep 09,2015
Sep 09,2015
1
people found
this helpful
this helpful
I'm a self employed tradesman , lady called Sophie rang me and asked me to do an emergency job as it reqd doing before tenants could move into property , I agreed to do the works the same day , agreed price and payment terms which was to ...
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What agent could do to change your mind?
Agent needs to be honest and pay amount owingAttached Filesnbsp;
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May 24,2015
May 24,2015
7
people found
this helpful
this helpful
From the word go I knew she does not know what she was doing her figures were not adding up at and she is very arrogant. She tell lies with confidence and promise to sort out the problem and she has never done. All the ...
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No fees information available
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