0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 19,2016
Aug 19,2016
4
people found
this helpful
this helpful
Unprofessional conduct by the branch staff, in relation to a letting service. Staff created 3 different tenancies for one property, told the prospective tenants to attend property the meet the landlord however failed to notify the landlord to this effect and tenants were left wailing at the property for 30 minutes. Staff failed to transfers monies owed to the landlord within the 3-5 day period, failed to disclose the credit references for both tenants to the landlord one of which had been refused before the landlord signed the tenancy agreement.Told the landlord that the tenants only wanted a 6 month tenancy in order to recharge an additional £125.00 to both the tenants and landlord
Comment on agent fees
Very poor service
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Latest Reviews
16th Aug 2024
reviewed by 'Michelle'
5th Nov 2018
reviewed by 'Alan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 16,2024
Aug 16,2024
0
people found
this helpful
this helpful
We bought our first property in Plymouth with Miller countrywide. Liz dealt with the purchase from beginning to end .I can honestly say Liz is worth her weight in GOLD she was amazing from beginning to end .The experience would have been incredibly difficult without ...
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Nov 05,2018
Nov 05,2018
1
people found
this helpful
this helpful
This company caused us to go into arrears. YES, the company! They informed us that we were in credit on our acccount so didn't need to pay for the July 2018 rent payment of £750.00. We used that money to visit family in Kent for a weekend (...
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Comment on agent fees
N'A
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Aug 19,2016
Aug 19,2016
4
people found
this helpful
this helpful
Unprofessional conduct by the branch staff, in relation to a letting service. Staff created 3 different tenancies for one property, told the prospective tenants to attend property the meet the landlord however failed to notify the landlord to this effect and tenants were left wailing at ...
read full review
read full review
Comment on agent fees
Very poor service
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Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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