100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
Aug 17,2016
Aug 17,2016
0
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After telephoning this company they swiftly came out to me- the very next day. Simon (the branch manager) was very professional, friendly and understanding of my circumstances. An honest valuation of my property, and documentation arrived promptly afterwards. Overall a really good service
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Latest Reviews
23rd Mar 2023
reviewed by 'Andrea'
1st Jul 2020
reviewed by 'Gary'
30th May 2020
reviewed by 'Alison'
8th Mar 2020
reviewed by 'Josephine'
8th Mar 2019
reviewed by 'Barrie'
26th Feb 2019
reviewed by 'Ems'
Opening Hours
Address
Greenaway Residential
109 High Street
Crawley
West Sussex
RH10 1DD
01293 561188
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £148,000 | £290,000 |
| Lettings | 100% | 91% | £675 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 7 | 1 | 7 | 0 | 2 | 0 | 4 | 0 |
Areas covered
- RH10
- RH19
- RH11
- RH18
- rh12
- RH6
- rh17
- RH7
- rh1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Mar 23,2023
Mar 23,2023
0
people found
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this helpful
I never normally write reviews but I feel that on this occasion I have to express my appreciation in this way. Greenway Residential, in particular Simon Brown, the Branch Manager of Greenway, who has been managing my property since 2019. I was approached by various management ...
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May 30,2020
May 30,2020
0
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My poperty has been rented out by Greenaway residential for several years and I have "always" found them to be professional and efficient. All the staff I deal with are proactive, communicative and approachable, with a detailed knowledge of the business. Any work I have ...
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Mar 08,2020
Mar 08,2020
0
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Throughout the whole process of selling my mothers property I have found all the staff at Greenaways to be informative, knowledgable, professional and extremely helpful. Highly recommend them to anyone buying, selling or renting. Great company to deal with....
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Mar 08,2019
Mar 08,2019
0
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Simon introduces clients to me who require financial advice to purchase a property. The information I receive from Simon is very relevant and gives me enough details to understand the clients initial requirements....
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Feb 26,2019
Feb 26,2019
0
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Excellent service received from Simon and his team.
Sold my house within a week and got what we wanted. Really competitive fees.... goes above and beyond....
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Feb 26, 2019
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(1)
Dear Ems
Thank you very much for your review. We are delighted that you are so happy with our service and the team sold your property in a week!
We look forward to helping you again in the future.
Kind regards
Simon Brown
Branch Manager ...
Feb 26,2019
Feb 26,2019
0
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this helpful
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I have used Greenaways for the last 4years both to buy flats and to find tenants. They have always been very efficient, professional & knowledgeable about the local area. Their service is so much more personal than any other agent that I have used - not ...
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Feb 27, 2019
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(1)
Dear Lucy
Thank you so much for your feedback - it is very much appreciated. I am delighted that you are so happy with the service you receive from our team and I hope to be able to work with you on your investment portfolio for many years to come!
Kind regards
Simon Brown
Branch Manager ...
Feb 22,2019
Feb 22,2019
0
people found
this helpful
this helpful
Me and my partner have just sold my house with greenaways and found them to be very efficient. They recommended a great solicitor and also helped us with our new mortgage. Will go back next time we move!...
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Feb 22, 2019
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Dear Mr Wood
Thank you very much for taking the time to write a review - we are delighted that you are so happy with our service and look forward to helping you again one day.
Enjoy your new home.
Kind regards
Simon Brown
Branch Manager ...
Feb 22,2019
Feb 22,2019
0
people found
this helpful
this helpful
We had Simon out to value our home. He was polite, friendly and very easy to talk to. We were happy with all the info he provided along with the booklet of the process for when we are ready to move. We will be using ...
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Comment on agent fees
Good
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Feb 25, 2019
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(1)
Dear Miss Thomas
Thank you very much for taking the time to write this review. We look forward to assisting you further in the future.
Kind regards
Simon Brown
Branch Manager ...
Nov 08,2017
Nov 08,2017
3
people found
this helpful
this helpful
I'd just like to say that Sam and Niky have been absolutly brilliant ,they've looked after us so well , always keeping us updated with anything thats going on. I can't thank them enough for how helpfull they've been. The landlords have also been so good, ...
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Feb 12, 2019
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(2)
Dear Edina & Tamas - thank you for taking the time to write this review and for mentioning Nicola & Sam. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Mar 15,2017
Mar 15,2017
0
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this helpful
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Spent just over 4 years renting through Greenway. Left due to landlord selling the property.
My dealing with greenway and Nicola have always been great.
Nicola provides a personalised service remembering who we were and always willing to help.
From setting up the rental agreement to ...
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Comment on agent fees
Agents fees are the same as any other agents fees so i would say while i disagree with the higher fees this is the same anywhere you go and Greenway make sure that their service is higher than others so i would say well worth the fees
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Feb 12, 2019
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(1)
Dear Chris - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Jan 30,2017
Jan 30,2017
0
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Excellent professional friendly service
Very helpful and reacted quickly to any problems
Simon Brown responded
exceptionally well if any problem cropped up within the chain...
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Feb 12, 2019
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Dear Sue - thank you for taking the time to write this review and for mentioning Simon. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Nov 22,2016
Nov 22,2016
0
people found
this helpful
this helpful
I had the most excellent service from Greenway. Professional, efficient, hard-working and an absolute delight in dealing with Sam and all staff I came across. I have recommended Greenway to all my friends looking for properties.
Many thanks again!...
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Feb 26, 2019
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Dear Mr Singh
Thank you very much for taking the time to write this review.
Kind regards
Simon Brown
Branch Manager ...
Sep 08,2016
Sep 08,2016
0
people found
this helpful
this helpful
I have been renting all the time have been in England but Greenaway is the best Estate agent for me all the staff are very professional especially Simon who led the team very well , kind, and respectful. He makes his customers feels like a human. ...
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Comment on agent fees
Good
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Sep 08, 2016
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Hi Janet
Thank you for taking the time to write your review of our company. Why are delighted that you are renting your second property with us and we look forward to speaking with you soon.
Kind regards
Simon Brown
Branch Manager ...
Sep 07,2016
Sep 07,2016
0
people found
this helpful
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Great service provided by Simon and his team in finding tenants for both our flats in a fast and efficient manner. The rents achieved were at the higher end of our expectations....
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Comment on agent fees
Agreed fees were reasonable
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Sep 08, 2016
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Dear Jatin
Thank you very much for your review. We are delighted that you are happy with our service and look forward to looking after your rental portfolio ongoing.
Many thanks
Simon Brown
Branch Manager ...
Aug 31,2016
Aug 31,2016
0
people found
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I recently used Greenaway to sell my property. The transaction was smooth, I received solid advice from Simon on how to market the property. Hollie was in charge of the viewings and managed to find a buyer for a very good price in less than ...
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Comment on agent fees
Competitive rates compared to other agencies.
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Feb 26, 2019
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Dear Giulia
Thank you so much for taking the time to write us a review. We are very happy that you were so happy with our service and hope to be able to help you again in the future.
Kind regards
Simon Brown
Branch Manager ...
Aug 29,2016
Aug 29,2016
0
people found
this helpful
this helpful
This was my first experience of Greenaway Residential, although I have used others elsewhere, and found them to be courteous and very professional. They were very thorough with their communications and I would be happy to recommend them to other landlords....
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Comment on agent fees
The standard level of fee.
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Feb 26, 2019
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Dear Stephen
Thank you for taking the time to write a review about your experience with Greenaway Residential, it is highly appreciated.
Kind regards
Simon Brown
Branch Manager ...
Aug 24,2016
Aug 24,2016
0
people found
this helpful
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Simon Brown is a very helpful guy who is a professional. The service he provides at Greenaway is outsanding. I would highly recommend Greenaway because of him....
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Comment on agent fees
Very reasonable
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Feb 26, 2019
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Dear Allen
Thank you very much for taking the time to write this review, it is very much appreciated.
Kind regards
Simon Brown
Branch Manager ...
Aug 17,2016
Aug 17,2016
0
people found
this helpful
this helpful
After telephoning this company they swiftly came out to me- the very next day. Simon (the branch manager) was very professional, friendly and understanding of my circumstances. An honest valuation of my property, and documentation arrived promptly afterwards. Overall a really good service...
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Aug 24, 2016
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Hi Sharon
Thank you very much for taking the time to give feedback on our service, it is great to know you are happy with how you were treated. We look forward to speaking with you soon.
Kind regards
Simon Brown ...
Jul 04,2016
Jul 04,2016
0
people found
this helpful
this helpful
Would definitely recommend them for lettings. They got me in for a viewing extremely quickly and the paperwork turnaround was impressive. Also very friendly and helpful staff. Couldn't fault them...
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Comment on agent fees
The agents fees were in line with the rest of the high street
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Aug 24, 2016
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Dear Nicola
Thank you for the testimonial, I am glad that the team were friendly, helpful and efficient. I am pleased that things have been handled in the right way and I hope things settle down for you.
Kindest regards
Simon Brown ...
Mar 16,2013
Mar 16,2013
0
people found
this helpful
this helpful
Used Greenaway to rent our house. The staff are always polite and courteous, and fast at responding to email enquiries. Very helpful during the intial process from putting down holding deposit to getting keys, and once in the property were happy to be contacted with ...
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Feb 26, 2019
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Dear Mrs Petts
Thank you very much for taking the time to write this review. We are delighted that you are so happy with our service.
Many thanks
Simon Brown
Branch Manager ...
Mar 06,2013
Mar 06,2013
0
people found
this helpful
this helpful
just want to say a big thank you to greenaways fo the happy three years i had in my flat. if anything ever needed to be done it was fast just like when i got a new washing machine as the old one broke (in 2 ...
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Feb 26, 2019
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Dear Miles
Thank you very much for your review of our service.
Best regards
Simon Brown
Branch Manager ...
Sep 04,2017
Sep 04,2017
1
people found
this helpful
this helpful
Great customer service. Efficient and very helpful.
Thank you very much Nichola, would definitely recommend to others. Been a great help....
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Mar 19, 2019
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I can definitely recommend Greenaway residential to any tenants looking to move. Darren has been most welcoming, friendly, helpful, efficient and a real joker, who can put a smile on your face in no time. There has been no hassle with referencing either, everything was taken care of in a timely manner and staff were lovely to talk to, helpful in every possible way, so all in all a genuine, smooth service, exactly what you need when moving. Thank you to all the team members involved! ...
Feb 15,2017
Feb 15,2017
0
people found
this helpful
this helpful
I contacted greenaway when I needed a new place to live with my 2 children, Nicola was the first person I spoke to and couldn't of been more helpful, I took the property and stayed there for 4 years, Nicola came and did inspections and was always ...
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Comment on agent fees
Fees for references and renewals were pretty step which is the only negative, but I am guessing it's the same with all agents.
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Feb 12, 2019
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Dear Jemma - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. I am so pleased to hear how Nicola was so helpful from the start of the process to the end. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Jan 25,2017
Jan 25,2017
0
people found
this helpful
this helpful
We engaged Greenaway on recommendation to assist us with the sale of our mother's home. The whole service was very speedy and efficient. Simon was very professional and explained the whole process fully and clearly. He gave us an honest opinion and his guidance proved ...
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Comment on agent fees
Good
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Feb 25, 2019
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Dear Marrion
Thank you very much for taking the time to write this review.
Best regards
Simon Brown
Branch Manager ...
Jul 08,2016
Jul 08,2016
1
people found
this helpful
this helpful
Just want to thank everyone at greenway for the very speedy sale of our house, the whole process went so smoothly from the Amazing pictures & accurate right up of our property, also the great professionalism from Sam who sold our house after only being on ...
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Good
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Aug 24, 2016
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Dear Paula
Thank you for the kind testimonial cannot believe the team achieved a sale above guide price for you and within such a short time. I really appreciate that you would recommend Greenaway Residential to other people and we look forward to helping you again in the future.
Kind regards
Simon Brown ...
Jul 01,2020
Jul 01,2020
3
people found
this helpful
this helpful
We bought our property through Greenaway. We were new to the area and Simon and the team in Crawley helped us every step of the way and nothing was too much trouble. We would highly recommend Greenaway....
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Vendor Fees
1.5%Landlord Fees
15%Tenant Fees
No fees set. Last updated at 14/10/2022, 4:48 PM by Darren GreenawayComplaints Procedure
https://www.greenawayresidential.com/formal-complaints-policy
Last updated at 3:48 PM 14/10/2022 by Darren Greenaway
Thank you very much for taking the time to give feedback on our service, it is great to know you are happy with how you were treated. We look forward to speaking with you soon.
Kind regards
Simon Brown