Martin & Co
Wanstead London, London, E11
3.9/5, 15 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction

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“Truly one of the worst estate agencies I have ever ......”

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Aug 14,2016
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Kerri
By: 'Nathan'
Aug 14,2016
4 people found
this helpful
Truly one of the worst estate agencies I have ever dealt with. The agency have been trying to blame us for issues of mould and damp in the property at flat 1 Oakhall court when in fact it is an issue of rising and penetrating damp.

Awful communication by all staff and we have been passed through 3 different staff because they are unable to manage the property.

DO NOT RENT FROM MARTIN AND CO IF YOU WANT AN EASY TENANCY.
What agent could do to change your mind?
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
Attached Filesnbsp;
Comment on agent fees
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
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By: Martin & Co
Aug 17, 2016
Condensation is a tenants responsibility as a condition created by those living in the property, this if untreated can go on to cause mould issues. This is what we felt on initial visits was the case.

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Latest Reviews

View all Reviews 15
1st Apr 2021
reviewed by 'Jay Tea'
“From the best start Laraine was very professional and helpful. Throughout the whole selling process she kept us informed and ......”
7th Sep 2020
reviewed by 'Mal'
“Could not of had better service from Martin & Co. The very professional team were approachable and knowledgeable and continually went ......”
1st Sep 2020
reviewed by 'Aftab'
“I had an exceptional experience using Martin & Co for both a house purchase and associated sale. The brilliant and knowledgeable ......”
12th Oct 2017
reviewed by 'Oanh'
“All the staff at Martin & Co have been a great help finding me a suitable flat for me and my ......”
20th Sep 2017
reviewed by 'Adam'
“Very informative with the property when first viewed as a potential buyer, then good communication going forward once I had ......”
15th Aug 2017
reviewed by 'Mike'
“Top class, pro active help, from Richard and a great team. They went out of their way to help and ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
74 High Street
Wanstead,London
Greater London
E11 2RJ
020 8518 8099

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £239,995 £580,000
Lettings 100% 78% £1,300 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 4 2 2 0 2 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Lettings
Rankings
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Estate agents
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Latest Properties

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“Perfect estate agent...”

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Apr 01,2021
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Laraine
By: 'Jay Tea'
Apr 01,2021
1 people found
this helpful
From the best start Laraine was very professional and helpful. Throughout the whole selling process she kept us informed and updated. Great knowledge of the market and got us above asking price on our property. Nothing was ever too much of a problem for her ...
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Was this helpful? Yes
By: Michael Molloy - Business Owner
Apr 01, 2021
View all comments (1)
Thank you for your time and writing a review. Reviews are very helpful in our line of business and allows new clients to make the right choice when appointing an Agent. Our staff are totally committed, and Laraine is a very keen team player with excellent professional advice to offer and first class communication with her clients and expertise in her background, I am really pleased your whole experience was hassle and stress free. ...

“Could not of had better service from Martin &......”

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Sep 07,2020
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By: 'Mal'
Sep 07,2020
0 people found
this helpful
Could not of had better service from Martin & Co. The very professional team were approachable and knowledgeable and continually went the extra mile to ensure the house sale went as smoothly as possible. The team did their utmost to make a very stressful endeavour as ...
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“Amazing Experience - Brilliant, Genuine & Proactive!...”

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Sep 01,2020
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Laraine
By: 'Aftab'
Sep 01,2020
0 people found
this helpful
I had an exceptional experience using Martin & Co for both a house purchase and associated sale. The brilliant and knowledgeable Laraine kickstarted it all with a detailed and helpful overview of the house I was interested in and that very much encapsulated what I was ...
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Was this helpful? Yes
By: MICHAEL MOLLOY
Sep 10, 2020
View all comments (1)
THANK YOU SO MUCH FOR YOUR HEARTFELT REVIEW WE ARE DELIGHTED TO HAVE WORKED WITH YOU AND HOPE YOU ARE HAPPY IN YOUR NEW HOME ...

“All the staff at Martin & Co have been a great ......”

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Oct 12,2017
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By: 'Oanh'
Oct 12,2017
0 people found
this helpful
All the staff at Martin & Co have been a great help finding me a suitable flat for me and my family, especially Ann and Reannon. My English isn't perfect and they still put so much effort into helping me. Thank you so much. Oanh Nguyen...
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“Very informative with the property when first viewed as a ......”

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Sep 20,2017
Minithumbup
By: 'Adam'
Sep 20,2017
0 people found
this helpful
Very informative with the property when first viewed as a potential buyer, then good communication going forward once I had made an offer and it had been accepted by the seller. All information was dealt with well by the sale progression team and were always ...
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“Top class, pro active help, from Richard and a great ......”

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Aug 15,2017
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Richard
By: 'Mike'
Aug 15,2017
0 people found
this helpful
Top class, pro active help, from Richard and a great team. They went out of their way to help and give advice even on properties that were not on their books. They seem didicated to building a long term reputation for customer service to renters, ...
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“Richard showed me three properties to rent four years ago. ......”

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Feb 11,2017
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Richard
By: 'dave'
Feb 11,2017
1 people found
this helpful
Richard showed me three properties to rent four years ago. They were all in the price range I was looking for and the locations were all within the zones I wanted in the Wanstead area. The property I chose was excellent and I have been ...
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Comment on agent fees
Standard
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“I was let down by this agent. I rented a ......”

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Sep 20,2016
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Kerri
By: 'unhappy-tenant'
Sep 20,2016
5 people found
this helpful
I was let down by this agent. I rented a managed property through them, and despite promises that certain problems with the property would be corrected when we moved in, they were never addressed – including some that risked our safety. Further problems with the property ...
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Comment on agent fees
The agents fees were ok.
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“Awful experience with this company as a tenant and subsequently ......”

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Aug 16,2016
Minithumbup
By: 'John2'
Aug 16,2016
5 people found
this helpful
Awful experience with this company as a tenant and subsequently prospective buyer of a property. Poor customer service and tried to make us pay for costs that are the landlord's responsibility. Very unresponsive when a problem needed fixing. Be warned they charge excessive fees at ...
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Comment on agent fees
Bad
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Was this helpful? Yes
By: Martin & Co Wanstead
Aug 17, 2016
View all comments (1)
We would obviously have more chance of responding to this review if more information was provided. "Poor customer service" "tried to make us pay for costs that are the landlord's responsibility" are very vague and as a result we are questioning the authenticity of this review. If there are issues at a property which the tenant has caused, these would obviously not be paid for by the landlord. As an agency we aim to be fair and diplomatic when dealing with issues such as these. However, Tenants a ...

“Truly one of the worst estate agencies I have ever ......”

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Aug 14,2016
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Kerri
By: 'Nathan'
Aug 14,2016
4 people found
this helpful
Truly one of the worst estate agencies I have ever dealt with. The agency have been trying to blame us for issues of mould and damp in the property at flat 1 Oakhall court when in fact it is an issue of rising and penetrating damp. ...
read full review
What agent could do to change your mind?
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
Attached Filesnbsp;
Comment on agent fees
Martin & Co shouldn't charge agency fees judging by their extremely poor service.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Martin & Co
Aug 17, 2016
View all comments (1)
Condensation is a tenants responsibility as a condition created by those living in the property, this if untreated can go on to cause mould issues. This is what we felt on initial visits was the case. ...

“I recently had the pleasure to deal with the team ......”

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Dec 22,2014
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Michael
By: 'Birgit'
Dec 22,2014
1 people found
this helpful
I recently had the pleasure to deal with the team at Martin&Co Wanstead in regards to letting a property. Michael, Richard, Ben and Kerri were most helpful, friendly and professional throughout. I wholeheartedly recommend their services....
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“Company was very helpful in choosing the right tenants for ......”

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Nov 17,2014
Minithumbup
By: 'julie'
Nov 17,2014
1 people found
this helpful
Company was very helpful in choosing the right tenants for us and explaining the contract in detail so each party is clear on where they stand. easy to deal with and pleasant staff....
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“I'm a landlord letting the property through Martin & Co for ......”

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Nov 14,2014
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Michael
By: 'ArW805'
Nov 14,2014
0 people found
this helpful
I'm a landlord letting the property through Martin & Co for over 2 years and everything was perfect so far, they handled all inquiries and doing their utmost to make sure all sides are happy. Payments are issued on time with a detailed recipet, I have nothing ...
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“I had let my property through Martin & Co on full ......”

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Nov 14,2014
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Mike
By: 'Mrs'
Nov 14,2014
0 people found
this helpful
I had let my property through Martin & Co on full management.They dealt with all issues with the tenant professionally, and have a very friendly team who keep you informed. Their approach to dealing with landlords and tenants is way above your normal High St ...
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Comment on agent fees
Competitive letting fees,with no hidden extras, also does rent guarantee which most agents dnt do
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“They made us give a deposit for £360 to secure a ......”

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Jun 14,2013
Minithumbdown
By: 'Rebecca'
Jun 14,2013
3 people found
this helpful
They made us give a deposit for £360 to secure a property. They had already had an offer on the property from someone else (they deny this, but we have it on a text). They accepted the other offer, but are not refunding me my £360. I ...
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What agent could do to change your mind?
Give us our refund! Not steal money off us!
Attached Filesnbsp;
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Was this helpful? Yes
By: Martin & Co Office
Dec 05, 2013
View all comments (1)
The £360 was returned IN FULL promptly. This customer was abusive and swore at our staff when she didn't get her own way when the landlord accepted an offer from another couple - this couple tried to haggle and lost out to another more proactive couple. This is the truth! no harm was done, no promises were broken and they were updated promptly and refunded. sour grapes! ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, London E11 2RJ



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