“I should have listened to the other reviews, but I ......”
1 Star Review
Aug 12,2016
By:
'Noran'
Aug 12,2016
Branch: London, 17 Clapham Common Southside
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW4
Branch: London, 17 Clapham Common Southside
Lettings (Prospective customer)
Postcode: SW4
1
people found
this helpful
I should have listened to the other reviews, but I was new to the country and in a rush to find an apartment. The agency took advantage of that fact and basically duped me out of 500 pounds on my first day in London. The agent (who was nice enough but 1hr late) took me to see an apartment and urged me to pay a deposit of 500 pounds and assured me over and over it would be refundable if I change my mind. He filled in the offer form himself and made me sign. As soon as I told him I don't want the apartment after all, he wrote to tell me the deposit was in fact non-refundable. When I complained, the branch manager told me he was not pointing any fingers, but found my story hard to believe.
Of course, it's my own fault for not reading the (very) fine print. But that still doesn't make honesty irrelevant!
This is not an agency, these are hustlers!
I'm sorry to have to give them the one star, but well, they did charge my phone for me while I was waiting in their office, so that's something.
What agent could do to change your mind?
Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.
Attached Filesnbsp;
Comment on agent fees
Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.
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Ross