“Truly shocking service. I don't know what has happened to ......”
1 Star Review
Aug 10,2016
By:
'Georgina'
Aug 10,2016
Branch: Truro, 22 Lemon Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: PL28
Branch: Truro, 22 Lemon Street
Lettings (as a Landlord)
Postcode: PL28
13
people found
this helpful
Truly shocking service. I don't know what has happened to PPM*. I very strongly advise everyone to steer clear of them. PPM were employed to find a tenant only for me - and this involves taking a deposit and one month's rent. They did this in April - and without my knowledge - asked the tenants for a 6 month upfront payment. It is now August and I have yet to receive a penny in rent and need to employ a solicitor to recover the money. The litany of excuses and platitudes that I have received from them over the past few months is completely laughable and, honestly, insulting. I have wasted SO much time and energy trying to get to the bottom of this and the hideous experience is still ongoing.
Comment on agent fees
It feels deeply unfair to have paid anything to PPM given the service they are continuing to provide....and yet, because they take the initial rent from the tenant, they automatically take their fees before distributing the remainder of the rent. (This is, of course, if they ever distribute the rent - 4 months later...)
13
people found
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