Glasgow, G3
3.5/5, 31 reviews
61% recommended
100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
79% lettings fee satisfaction

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“The staff at Martin and Co were lovely and delightful ......”

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Aug 10,2016
Minithumbdown
By: 'Edith'
Aug 10,2016
3 people found
this helpful
The staff at Martin and Co were lovely and delightful when we were flat hunting as they were clearly eager to get our money, however, everything changed the second we signed the final bit of paperwork. Everything after that has just been a succession of lies, patronising employees, refusal to fix anything, and administrative issues. My flatmate had a major leak in her ceiling that destroyed some of her electrical property (including but not limited to her laptop) and we had to threaten to sue the agency to get them to fix it a year after it had been reported. When we moved in, the bathtub was covered in mold, most of which we got off with a bit of bleach and scrubbing, proving that they lied about deep cleaning the flat before we arrived. The bathroom wall eventually started growing mushrooms depsite our constant bleaching, and it took them two months to finally get the environmental services over. We had to pester them to have gas and electrical checks carried out. They also lied about when we needed to move in, as they threatened to put the flat back on the market if we didn't start the lease on the date they wanted, only to tell us they were unable to do the inventory themselves because our move in date was too short notice. Moreover, we kept getting late rent payment notices because they didn't bother to change the date at which we were meant to send the rent, which we agreed on in the office and signed a piece of paper about. They kept £135 in deposit money, supposedly for another deep clean even though we left the flat cleaner than we'd found it. Any little thing that needed changing would just lead to endless pestering to get it done. Finally, they still managed to bother us after we've moved out for taking weeks to send a landlord reference, lying about supposed fees for said reference (I had to read all 85 pages of the contract to make sure there weren't any), and repeatedly lying about having sent the landlord reference. I don't know if this behaviour is due to the fact that we're students, foreigners, or if they treat everyone like that. In any case, do yourself a favour and avoid them at all costs.
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Latest Reviews

View all Reviews 31
Featured Review
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reviewed by 'Jamie G'
“I had a great experience with Martin and Co sourcing a new tenant for out property. - Great communication and ......”
Featured Review
a
reviewed by 'Javaid Haq'
“I have been a landlord with Martin & Co for over 15 years, the service I have received has been second to ......”
Featured Review
a
reviewed by 'Pam'
“I dealt with Martin & Co West End when looking to put my property on the rental market. They were brilliant ......”
Featured Review
a
reviewed by 'Ishan Babel'
“So my experience with Martin & Co since the beginning has been nothing less than fantastic. From getting to do immediate ......”
16th May 2024
reviewed by 'Jess Ingham'
“We had a great experience with Lynda Osude. She instantly came across as warm and friendly, which made our first ......”
28th Apr 2024
reviewed by 'Tarryn'
“Great Letting Agents, Lynda Osude is friendly, helpful and provides excellent customer service....”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
172 Woodlands Road
Glasgow
City of Glasgow
G3 6LL
0141 3529988

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £200,000 £200,000
Lettings 88% 79% £450 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 8 5 2 0 0 0 2 6
Areas covered
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Featured Review
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“I had a great experience with Martin and Co s......”

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Apr 02,2024
Minithumbup
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Huzaifa
By: 'Jamie G'
Apr 02,2024
0 people found
this helpful
I had a great experience with Martin and Co sourcing a new tenant for out property. - Great communication and information provided. - Lots of tips and discussion over the best practice to find a tenant for this property. - Additional assistance offered when required. ...
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“I have been a landlord with Martin & Co for o......”

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Apr 14,2024
Minithumbup
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Muhamad
By: 'Javaid Haq'
Apr 14,2024
0 people found
this helpful
I have been a landlord with Martin & Co for over 15 years, the service I have received has been second to none. The team are quick to deal and resolve any issues that arise, which gives me peace of mind and let's me get on with ...
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“Great Service...”

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Apr 15,2024
Minithumbup
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Huzaifa
By: 'Pam'
Apr 15,2024
0 people found
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I dealt with Martin & Co West End when looking to put my property on the rental market. They were brilliant with getting initial stages set up, right up until securing a tenant. Extremely professional and helpful staff in particular Huzaifa....
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“So my experience with Martin & Co since the b......”

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Mar 02,2024
Minithumbup
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Huzaifa
By: 'Ishan Babel'
Mar 02,2024
0 people found
this helpful
So my experience with Martin & Co since the beginning has been nothing less than fantastic. From getting to do immediate viewing on the day I saw the property online, to continuous and exceptional support by Huzaifa. He has always been kind and patient towards all ...
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“We had a great experience with Lynda Osude. S......”

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May 16,2024
Minithumbup
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L. O.
By: 'Jess Ingham'
May 16,2024
0 people found
this helpful
We had a great experience with Lynda Osude. She instantly came across as warm and friendly, which made our first time viewing student properties to rent comfortable and less daunting. She was very helpful with any queries we raised and accommodating to our schedules. We ...
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“Great Letting Agents...”

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Apr 28,2024
Minithumbup
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L. O.
By: 'Tarryn'
Apr 28,2024
0 people found
this helpful
Great Letting Agents, Lynda Osude is friendly, helpful and provides excellent customer service....
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“Should've used Martin & Co from the start…...”

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Apr 22,2024
Minithumbup
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Huzaifa
By: 'H'
Apr 22,2024
0 people found
this helpful
I was messed around by 2 former estate agents who failed to apply - after taking the money - for the HMO application and put the property on rent. The former estate agent kept my property empty for over 5 months and blamed it on “you're asking ...
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“Good service all round...”

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Apr 20,2024
Minithumbup
By: 'Neil'
Apr 20,2024
0 people found
this helpful
We've just started renting a new flat managed by Martin & Co, after being in our previous one also managed by them for 8 years. We've had no problems with them, and any time any issues have come up they've been adressed promptly. Good service all round....
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“Very good service and very generous. New flat......”

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Apr 04,2024
Minithumbup
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Huzaifa
By: 'Max'
Apr 04,2024
0 people found
this helpful
Very good service and very generous. New flat is fantastic....
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“Great service and communications. Huzaifa and......”

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Apr 04,2024
Minithumbup
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Huzaifa
By: 'Ramsay'
Apr 04,2024
0 people found
this helpful
Great service and communications. Huzaifa and team worked extremely hard....
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“Super attentive. Had a few issues getting the......”

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Apr 04,2024
Minithumbup
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Huzaifa
By: 'Arran'
Apr 04,2024
0 people found
this helpful
Super attentive. Had a few issues getting the lease sorted but after a few discussions everything was sorted out professionally....
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“Very pleased with Martin & Co...”

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Mar 07,2024
Minithumbup
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Huzaifa
By: 'amirali'
Mar 07,2024
0 people found
this helpful
I’m very pleased with everything that they did for us specially Huzaifa, he cooperated very well with me and my flatmate and were very patient. Would definitely recommend their services to everyone out there looking for flats!...
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“My property has been looked after by Martin &......”

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Apr 25,2022
Minithumbup
By: 'Rukhsana'
Apr 25,2022
0 people found
this helpful
My property has been looked after by Martin & Co for the past 15+ years and I have never had any issues or problems with anything. They are a fantastic company and deal with any issues straight away. Would highly recommend them to any of my friends ...
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“What an experience!...”

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Apr 14,2022
Minithumbup
By: 'Philip K'
Apr 14,2022
0 people found
this helpful
I sold my first property through the west end branch of Martin & Co and what an experience. I thought things were going to be so stressful but the team made everything so straightforward and really put my mind to rest. Will be using them again!...
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“SLUM LANDLORDS - My partner & I rented a prop......”

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Jan 14,2022
Minithumbdown
By: 'Ian Brooke'
Jan 14,2022
0 people found
this helpful
SLUM LANDLORDS - My partner & I rented a property through this company. My partner lived in the property for 7 years and I lived there 2 years. In April 2021 we reported damp in the bedroom coming from the old boiler. They did nothing. In October we found ...
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“This 'viewing' was a disaster....”

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Jul 15,2020
Minithumbdown
By: 'Craig'
Jul 15,2020
0 people found
this helpful
This 'viewing' was a disaster. The agent who was going to show us this flat was late, didn't introduce himself, barely spoke a word and didn't even have the correct keys in order to enter into the flat.This was very unprofessional and a total ...
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“DO NOT USE Martin and Co. Don't give them a holding fee...”

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Jan 20,2020
Minithumbdown
By: 'John'
Jan 20,2020
3 people found
this helpful
DO NOT USE Martin and Co. A few years ago me and my flatmate tried to rent a flat with them. They made us put down a "holding fee" to secure the flat, but then said the landlord needed the flat back and we couldn't ...
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“Excellent Customer Service...”

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Apr 04,2019
Minithumbup
By: 'Fiz'
Apr 04,2019
0 people found
this helpful
I have been a customer for several years and I am always impressed by the high level of customer care I am given. Mr Nawazs team have a keen eye and pay great attention to detail. They are very active in this market and have ...
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Comment on agent fees
They are worth every penny!
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“Very satisfied with Martin and co...”

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Mar 24,2019
Minithumbup
By: 'Garry'
Mar 24,2019
0 people found
this helpful
I would recommend this agent as I have dealt with them for 10 years now and they have been excellent at dealing with repairs etc and staff are very helpful and friendly....
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“Students Stay Away!...”

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Sep 15,2018
Minithumbdown
By: 'notanaivestudent'
Sep 15,2018
2 people found
this helpful
Absolute worst year of my life battling with this estate agent. We moved into our flat, with tiles falling off, mould and damp throughout bedrooms and kitchen, stained carpets and thick layers of grease and grime everywhere. Many issues rose throughout the year and we ...
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“Great help...”

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Jun 09,2018
Minithumbup
By: 'Mary'
Jun 09,2018
0 people found
this helpful
I have been receiving great help from Martin & Co. They have great communication skills on every side and have been offering me with great professional help in property management, maintenance etc. I am very grateful as it really as taken off the stress from my ...
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“About Marin & Co....”

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Apr 14,2018
Minithumbup
By: 'Jagan'
Apr 14,2018
0 people found
this helpful
I am writing this report as a Land Lord. Martin & Co. is managing our property since 2002. So far I am satisfied with their service and prompt response to any of our queries. They do get your permission before commencing any repair in the property. I ...
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Comment on agent fees
10%
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“The team at Matin and Co handeled the sale of ......”

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Mar 05,2018
Minithumbup
By: 'West'
Mar 05,2018
0 people found
this helpful
The team at Matin and Co handeled the sale of our flat very professionally. We were kept informed at ever stage and given excellent advice throughout the process. Quick sale and very happy with price achived....
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Comment on agent fees
Good value
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“I had the unfortunate experience of being shown round a ......”

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Sep 22,2016
Minithumbdown
By: 'Notamused'
Sep 22,2016
1 people found
this helpful
I had the unfortunate experience of being shown round a property I was interested in purchasing by Kasim, it did not start well with him turning up late, no apology and downright rude when questioned on it. He did not seem to have much in ...
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Comment on agent fees
N/A
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“The staff at Martin and Co were lovely and delightful ......”

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Aug 10,2016
Minithumbdown
By: 'Edith'
Aug 10,2016
3 people found
this helpful
The staff at Martin and Co were lovely and delightful when we were flat hunting as they were clearly eager to get our money, however, everything changed the second we signed the final bit of paperwork. Everything after that has just been a succession of ...
read full review
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“DO NOT USE THIS LETTING AGENCY. THEY ARE HORRIBLE. They ......”

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Jul 21,2014
Minithumbdown
By: 'Ashley'
Jul 21,2014
3 people found
this helpful
DO NOT USE THIS LETTING AGENCY. THEY ARE HORRIBLE. They do not care about their customers, they delay helping you with anything unless it puts their job at risk. The cupboard in our kitchen (which we reported to them when we first moved in ONE ...
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“Firstly the agent was 10 minutes late and after introductions it ......”

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May 08,2014
Minithumbdown
By: 'John'
May 08,2014
1 people found
this helpful
Firstly the agent was 10 minutes late and after introductions it seemed she didn't seem to care about our time. On entering the property it became clear that she had the wrong information and was not aware of the advert that we had seen as we ...
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“DO NOT USE THIS ESTATE AGENTS!!!! Was going to rent ......”

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Apr 28,2014
Minithumbdown
By: 'Hubble23'
Apr 28,2014
0 people found
this helpful
DO NOT USE THIS ESTATE AGENTS!!!! Was going to rent from them, changed my mind about the flat and was threatened with a huge cancellation fee (which is ILLEGAL). Very unhelpful staff. The member of staff I was assigned had no idea about the flat, ...
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“I've had to instruct this company almost every step of ......”

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Feb 17,2014
Minithumbdown
By: 'Alice'
Feb 17,2014
0 people found
this helpful
I've had to instruct this company almost every step of the way about their management. The current situation is the SafedepositsScotland deposit which supports vandalising tenants leaving the owner in the dark. As a result the cost of repairing kitchen is ignored and full deposit ...
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“Appalling, rude and they lied about organising repairmen. If we ......”

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Jun 10,2013
Minithumbdown
By: 'Ratmummy'
Jun 10,2013
0 people found
this helpful
Appalling, rude and they lied about organising repairmen. If we weren't still with them (another office, just as bad) I'd write names but I don't trust that they would not make our life a living hell. Avoid avoid avoid!!!!...
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What agent could do to change your mind?
BEen human, polite and not lied
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:24 PM 02/07/2018 by allAgents

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