“Serkan does it again!...”
5 Star Review
Nov 05,2021
By:
'Will'
Nov 05,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE5
Lettings (as a Tenant)
Postcode: SE5
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Serkan does it again! Myself and my partner couldn’t be happier with our flat it’s perfect. I trust that Haart lettings will be quick to respond should we need and we will count on their continued support through our tenancy. Thanks for looking ...
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5 Star Review
Oct 30,2020
By:
'Shiela'
Oct 30,2020
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SE11
0
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My agent, Serkan Osman.. was very accomodating and helpful. It was a stressful time for me but his reassurance helped me settle everything on my expected move in date. I was satisfied with the safety and security of the whole lettings process. Everything was done ...
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“The worst rental experience of my life.I wi......”
1 Star Review
Oct 26,2020
By:
'Rosanna'
Oct 26,2020
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: SE5
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SE5
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The worst rental experience of my life.
I will never, ever be renting form Haart, Camberwell ever again. When we moved in the property was absolutely filthy, the shower didn't work, there were holes in the floorboards of the one bedroom so that slugs were ...
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5 Star Review
Sep 12,2020
By:
'Jessica'
Sep 12,2020
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SE5
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SE5
0
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Serkan was so helpful in our entire moving process. He ensured that everything moved forward quickly and was excellent in communicating to us every step of the way. He went out of his way to ensure that things were as straight forward as possible and ...
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“Terrible, disorganized...”
1 Star Review
Jun 05,2018
By:
'SJM'
Jun 05,2018
Services: Lettings (as a Landlord)
Rent PCM: £1900
Would you recommend?: No
Postcode: SE5
Lettings (as a Landlord)
Rent PCM: £1900
Postcode: SE5
0
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Terrible and disorganized service to landlords.
The lack of responsiveness is stunning, as is the basic inability to retain paperwork. A horrible waste of money....
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Comment on agent fees
I dont appreciate being charged for services that were not provided.
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1 Star Review
May 22,2018
By:
'ATaylor3671'
May 22,2018
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE5
Lettings (as a Landlord)
Postcode: SE5
1
people found
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I'm a landlord with Haart. Really terrible, disorganised, crappy service, lost documents, confusion, unnecessary expense and bank charges, etc etc etc. I've escalated numerous times but nothing changes. Occasionally I encounter an efficient member of staff but that's the exception rather than the rule....
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“The worst agency I've ever come across...”
1 Star Review
Apr 05,2018
By:
'Haart-ache?'
Apr 05,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE5
Lettings (as a Tenant)
Postcode: SE5
2
people found
this helpful
Haart Camberwell are sharks. It's not that they're incompetent, it's that they are wilfully so. They understand that if they ignore or lie to you for long enough, eventually you'll accept your lot. We have been waiting months for basic refurbishments that were promised to ...
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Comment on agent fees
Outrageous. £360 for a new tenant contract change, which was riddled with mistakes.
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“My family has used HAARTS twice; once with a purchase ......”
5 Star Review
Jan 08,2018
By:
'Good'
Jan 08,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE5
Sales (as a Buyer)
Postcode: SE5
0
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My family has used HAARTS twice; once with a purchase and once with marketing. On both occasions they were faultless. Communication was excellent, particulars and web site good and they really went the extra mile with viewings arranging open days etc. Recommended,...
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Comment on agent fees
Fees competitive.
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“The worst agency I had to deal with ever. As ......”
1 Star Review
Oct 02,2017
By:
'Ewa'
Oct 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE15
Lettings (as a Tenant)
Postcode: SE15
1
people found
this helpful
The worst agency I had to deal with ever. As a tenant me and my flatmates have been continously accused of not paying enough rent. Us as well as our guarantoors were threatened of court without any explanation. We then had to show in person ...
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“Years of horrible inattentive arrogant service from this agency. Disorganized ......”
1 Star Review
Apr 04,2017
By:
'Alison'
Apr 04,2017
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE5
Lettings (as a Landlord)
Postcode: SE5
0
people found
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Years of horrible inattentive arrogant service from this agency. Disorganized unresponsive and rude. Have caused me and tenants endless stress and expense - most recently holding us ransom to force us to use their services by not giving notice of requirements until moving in day. ...
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“Stuart from Haart valued my property and, out of the ......”
5 Star Review
Dec 21,2016
By:
'Kevin'
Dec 21,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE5
Sales (as a Buyer)
Postcode: SE5
0
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Stuart from Haart valued my property and, out of the several who gave quotes, I found theirs to be the most professional and indicative of the current market. He'd done his homework before he arrived and knew the area well.
On looking for a flat ...
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“Having just completed on our property purchase through this agency, ......”
4 Star Review
Aug 10,2016
By:
'Jade'
Aug 10,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE15
Sales (as a Buyer)
Postcode: SE15
0
people found
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Having just completed on our property purchase through this agency, I would like to mention how brilliant Samantha, who dealt with the progression of the sale was, throughout the transaction. She was really helpful and very efficient at sorting out some nightmare last minute issues ...
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N/A
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“Samantha stevens could not have been more helpful in managing ......”
5 Star Review
Aug 08,2016
By:
'Munro'
Aug 08,2016
Services: Sales (as a Vendor)
Sold price: £372000
Would you recommend?: Yes
Postcode: SE5
Sales (as a Vendor)
Sold price: £372000
Postcode: SE5
0
people found
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Samantha stevens could not have been more helpful in managing the entire project while we were in kent.
She helped us with a number of extra services including arranging an electrician repair....
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Comment on agent fees
On the high side but matched by the excellent service.
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“I recently had the pleasure of being represented by Samatha ......”
5 Star Review
Aug 05,2016
By:
'Sarah'
Aug 05,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Postcode: SE1
0
people found
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I recently had the pleasure of being represented by Samatha Stevens, Sales Progressor at Haart on the sale of my flat which completed today. The experience has been quite simply amazing. Sam presented, the whole time as being extremely professional, friendly, personable, kind, warm and ...
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Comment on agent fees
good
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“Samantha was so helpful for my transaction to go through ......”
5 Star Review
Jun 27,2016
By:
'BEN'
Jun 27,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BR1
Sales (as a Vendor)
Postcode: BR1
0
people found
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Samantha was so helpful for my transaction to go through giving me feedback contacting my solicitors and buyers solicitors for the agreement .I highly recommend her for a promotion because she looks at the welfare of the business. Thanks very much.Ben 43 otterburn house....
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Comment on agent fees
Good.
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“Sam was extremely efficient and effective. She provided regular updates ......”
5 Star Review
Jun 24,2016
By:
'Kate'
Jun 24,2016
Services: Sales (as a Buyer)
Sold price: £327000
Would you recommend?: Yes
Postcode: SE5
Sales (as a Buyer)
Sold price: £327000
Postcode: SE5
0
people found
this helpful
Sam was extremely efficient and effective. She provided regular updates and was prompt in responding to queries. A fast smooth purchase thanks to five star service from Samantha and others....
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N/A
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“I have been using the Camberwell Branch for many years ......”
5 Star Review
Jun 15,2016
By:
'1st'
Jun 15,2016
Services: Sales (as a Vendor)
Sold price: £327000
Would you recommend?: Yes
Postcode: SE5
Sales (as a Vendor)
Sold price: £327000
Postcode: SE5
0
people found
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I have been using the Camberwell Branch for many years now and should have written a review before now. The team there led by Stuart are fantastic and in particular Nikki Lumsden who has gone way beyond in getting my recent sale over the line ...
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Comment on agent fees
These are always too high! Like every customer I would want them to be lower but to be fair the branch did earn them with this sale!
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“I cannot recommend Haart Camberwell enough. They helped me with ......”
5 Star Review
Jun 07,2016
By:
'Ellie'
Jun 07,2016
Services: Sales (as a Buyer)
Sold price: £320000
Would you recommend?: Yes
Postcode: SE15
Sales (as a Buyer)
Sold price: £320000
Postcode: SE15
0
people found
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I cannot recommend Haart Camberwell enough. They helped me with the purchase of my flat two years ago and have recently been extremely helpful when helping me to arrange valuations.
All of the staff I have dealt with there have been great, however I have ...
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Comment on agent fees
Very reasonable fees for an excellend service.
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“I recently purchased a property through Haart and dealt with ......”
5 Star Review
Jun 06,2016
By:
'Emma'
Jun 06,2016
Services: Sales (as a Buyer)
Sold price: £320000
Would you recommend?: Yes
Postcode: SE5
Sales (as a Buyer)
Sold price: £320000
Postcode: SE5
1
people found
this helpful
I recently purchased a property through Haart and dealt with Nikki during the sale and Sam for the after care. They were both amazing! Nikki had loads of knowledge regarding the flat during my viewings and was able to answer all of my queries and ...
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1
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“The property had subsidence, which they knew, but did not ......”
1 Star Review
Nov 10,2015
By:
'Disappointed'
Nov 10,2015
Services: Sales (as a Buyer)
Sold price: £595000
Would you recommend?: No
Postcode: SE5
Sales (as a Buyer)
Sold price: £595000
Postcode: SE5
0
people found
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The property had subsidence, which they knew, but did not share with us. The buyer accepted our offer but they tried to persuade them not to. They refused to take it off RightMove and put up a for sale sign after the offer was accepted. ...
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What agent could do to change your mind?
They have a terrible reputation, deservedly. They see the relationship with buyers as a combatitive one. Rude and untrustworthy they typify all the worst stereotypes about estate agents.
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“Awful from the very first day. A lot of lies ......”
1 Star Review
Nov 13,2014
By:
'Ruhul'
Nov 13,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE5
Lettings (as a Landlord)
Postcode: SE5
1
people found
this helpful
Awful from the very first day. A lot of lies and broken promises. I am very disappointed with the service provided by this company, from the branch to head office. The staff have a way of deceiving you in to signing up with them and ...
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1
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“Terrible!!! We had to waste our money and time only ......”
1 Star Review
Sep 12,2014
By:
'Student6'
Sep 12,2014
Services: They are our factor
Would you recommend?: No
Postcode: CT19
They are our factor
Postcode: CT19
3
people found
this helpful
Terrible!!! We had to waste our money and time only to be told different things from the office to the two agents who met us. Only after we gave an offer were we told that we need to pay 6 months in advance AND have a ...
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3
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“I am very very disappointed in Haart. At first they ......”
1 Star Review
May 28,2014
By:
'Verydisappointed'
May 28,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
people found
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I am very very disappointed in Haart. At first they accomodate you when you are viewing properties. You are led to believe that they are on your side and they will do eveything they can to help you. It turns out that all they are ...
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2
people found
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“We signed a contract with Haarts and and agreement with ......”
1 Star Review
May 28,2014
By:
'Walai'
May 28,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE14
Lettings (as a Tenant)
Postcode: SE14
0
people found
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We signed a contract with Haarts and and agreement with our landlord where we could pay a bit less but we would have bought new wardrobe and bed, since the landlord's wardrobe was too old and a little bit broken as well.
Some boxes and ...
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What agent could do to change your mind?
Agency had to sort out the removal BEFORE our tenancy begun. They promised us via email and on our contract, that landlord's wardrobes and his boxes, would have been removed before 1st May.
We asked for this removal when we signed the contract, the landlord wasn't living in the property any more, they could take care of it earlier. They didn't help us at all, instead they promised us another removal which we waited and waited and never arrived.
The agents had to find another solution like hiring a removal van, chasing landlord's contacts, warning us about the issue, taking care of our situation properly, sending us emails and/or calling us with proper apologies.
Agents have been rude and almost hysterical.
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“I had been dealing with haart for a few years ......”
1 Star Review
Jan 07,2014
By:
'Jsokal'
Jan 07,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE5
Lettings (as a Landlord)
Postcode: SE5
0
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I had been dealing with haart for a few years and thought they were looking after me. It's only after I found that rent hadn't been collected that I started chasing them for payment. I received constant reassurances from Maurice that its being dealt with. 8 ...
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“This estate agents has been so unbelievably rude, vague and ......”
1 Star Review
Oct 10,2013
By:
':|'
Oct 10,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE5
Lettings (as a Tenant)
Postcode: SE5
2
people found
this helpful
This estate agents has been so unbelievably rude, vague and unhelpful.
Before we had even moved into the property one of the agents had screamed down the phone at one of my flat mates, after being really vague about the move in date, and then ...
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Thank you for your review, we're pleased Samantha provided a helpful service throughout. We will pass this feedback on.
Regards
Ross