100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
Aug 04,2016
Aug 04,2016
0
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We used Connells to handle our letting needs and they found us the current house that we are letting at 3 Maltings Court. While there were some initial issues as we went through the process, Nikki finally got involved and made the process better and more efficient. We were facing a potential delay in moving in to the property, and all of the issues were resolved once Nikki got involved and resolved the problems. We would like to thank Nikki for getting us in on time. After being in a temporary living situation for several months it made a big difference to have someone take charge and care for our needs enough to get us settled into the home.
Thank you very much Nikki!
Thank you very much Nikki!
Comment on agent fees
I am not sure how the fees are set, but having to pay a fee for both my wife and I separately was very confusing and disappointing. I was working with Tia Thomas who charged us each 150 for our applications, splitting the rent onto each application as if to justify charging us both for the application fee. Since I am the only applicant that would be paying the full rent each month -- my wife does not work -- I felt that I should be the only one charged a fee to run the background check and complete the process. I would like to know if this is a common practice by your letting agency.
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Latest Reviews
24th Nov 2022
reviewed by 'Nadia Graca'
15th Nov 2022
reviewed by 'Michael & Namaoy keyes'
11th Apr 2022
reviewed by 'Oana'
6th Sep 2021
reviewed by 'David'
5th Aug 2021
reviewed by 'Kim'
12th Mar 2021
reviewed by 'Anshu'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £167,000 | £200,000 |
| Lettings | 100% | 86% | £650 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 12 | 0 | 1 | 0 | 3 | 0 | 5 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 24,2022
Nov 24,2022
0
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I just rent my new home with the help from Nikki and Tatas i really appreciate all the help i love the house 🥰👌🏽🥂 thank you very much 😁😁...
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Nov 15,2022
Nov 15,2022
0
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Abigail 110% 5 stars not enough
The most helpful person that could of been involved with our entire house purchase.
always there to talk always chasing errant convayancing lawer.
just the most supportive helpful person you could wish for.
Thankyou so much Abigail...
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Apr 11,2022
Apr 11,2022
0
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Stress free process of buying my new house, few hiccups in the beginning that immediately got resolved by Abigail and Hannah, can’t thank them enough for their help and support. I would recommend Connells to anybody that needs to deal with professionals that would ...
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Sep 06,2021
Sep 06,2021
0
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Abigail went above and beyond with all of our mortgage needs even when other advisors said we had no hope....
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Aug 05,2021
Aug 05,2021
0
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Nikki was absolutely fantastic from start to finish. We would like to thank her for everything she done for us...
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Mar 12,2021
Mar 12,2021
0
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Kasia is an absolute asset to Connelles. She is very good in understanding her client’s situation and advise in thier best interest. We never thought that it would be possible to buy the house given our sutuation. She listened and appropriately advised on the ...
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Feb 26,2021
Feb 26,2021
0
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Nikki was amazing with our search. We applied to rent a property and then the landlord decided to pull out and Nikki went above and beyond to find us another property with our requirements. She has been so helpful with the process, being the first ...
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Aug 27,2020
Aug 27,2020
2
people found
this helpful
this helpful
Nikki has been wonderful from the very first time I got in contact with her. Moving from another country was a challenge and Nikki has gone over and beyond her scope of work to ensure that my family and i not only found a house ...
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Apr 09,2019
Apr 09,2019
0
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Taylor and Connells Corby helped my boyfriend and I find our wonderful, new home. Taylor was very attentive and thorough throughout the referencing process and helped make what would have otherwise been a stressful situation, easy and manageable. She was always helpful and positive....
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Feb 26,2018
Feb 26,2018
0
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Jessica has proved very efficient, friendly and helpful in arranging what proved to b a very problematic boiler repair. She liaised very effectively between myself (landlord), tenant and contractor so that I was always aware of developments....
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n/a
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Dec 13,2016
Dec 13,2016
0
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He's an absolutely friendly person,he was very helpful allover the process he was always ready to help anytime I called, absolutely professional thank you so much
Imre & David...
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Comment on agent fees
Absolutely correct
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Nov 08,2016
Nov 08,2016
1
people found
this helpful
this helpful
My finance and I are very grateful for the help we received from this branch in selling our properties and purchasing our ideal home together. The branch manager, Neil Shahidi, took the time to speak to us both about the sale our properties and was ...
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Comment on agent fees
Whilst the fees might be a little higher than other estate agents, we were both happy to pay these fees. This branch managed to secure the sale of my property within less than two weeks and my partner's sold shortly after.
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Aug 04,2016
Aug 04,2016
0
people found
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this helpful
We used Connells to handle our letting needs and they found us the current house that we are letting at 3 Maltings Court. While there were some initial issues as we went through the process, Nikki finally got involved and made the process better and more ...
read full review
read full review
Comment on agent fees
I am not sure how the fees are set, but having to pay a fee for both my wife and I separately was very confusing and disappointing. I was working with Tia Thomas who charged us each 150 for our applications, splitting the rent onto each application as if to justify charging us both for the application fee. Since I am the only applicant that would be paying the full rent each month -- my wife does not work -- I felt that I should be the only one charged a fee to run the background check and complete the process. I would like to know if this is a common practice by your letting agency.
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Yes
Aug 02,2016
Aug 02,2016
0
people found
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We have returned to the UK from living in Spain for 13 years, renting a property wasn't particularly straight forward for us, as we have no earning history etc in the UK. Even though we probably weren't the easiest client to deal with, once we had ...
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Comment on agent fees
Its an expensive process being first time renters, but I think Connells fees are inline with everyone elses.
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Aug 01,2016
Aug 01,2016
0
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Very happy with the service we received from Nikki at Connells at a particully stessfull time as our house had been flooded and we needed a house to rent close by, everything happened quickly and efficiently. House is great and I'm sure if we have ...
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Comment on agent fees
Our insurance paid so not sure
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Jul 17,2016
Jul 17,2016
2
people found
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this helpful
Recently rented my property through Connells . I wasn't explained the full fees before sining the contract .And it took longer than normal to receive my first months rent until I had to call in the office to see if they lost my bank details . Later ...
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What agent could do to change your mind?
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Comment on agent fees
Bad
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Jun 14,2016
Jun 14,2016
1
people found
this helpful
this helpful
Corey has been more than helpful during our mortgage process, he kept us upto date regularly, via emails and phone calls. Corey went above and beyond what was expected of him. He explained everything in great detail, nothing was too much trouble for him. I ...
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Comment on agent fees
Good
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May 27,2016
May 27,2016
0
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Nikki was very hopeful and very nice helping us to find a beautiful and clean house.We moved in very quick and everything went fantastic in our collaboration.She is the best agent and I definitely recommend her to all the persons that need help ...
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Comment on agent fees
very good
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May 24,2016
May 24,2016
1
people found
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this helpful
Nikki and Tia were very nice and helpful, a wonderful team that. We were really lucky to meet them. I highly recommend Connells to everyone....
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Apr 18,2016
Apr 18,2016
0
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Good agent,Saul and Corey very helpful, nice people. Highly recomemded.We are very happy with buying our home with Corby Connells....
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Comment on agent fees
Good
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Apr 04,2016
Apr 04,2016
0
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Tia and Heidi were great and co-ordinated well together through a tricky deal. Thanks and well done to both!...
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Feb 19,2016
Feb 19,2016
0
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Tia has very helpful in finding Tenants for my property. All my queries promptly answered. Would recommend Connels to anyone looking to rent out properties....
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Comment on agent fees
Not bad
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Feb 17,2016
Feb 17,2016
0
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Very keen to get our property on the books and we were sold by her enthusiasm and personality.
Slight negative , once we signed up, i felt the service dropped slightly in that calls/emails were not returned unless chased up to a point where we ...
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Comment on agent fees
Competitive rate but have been offered better to go with another agent
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Dec 09,2015
Dec 09,2015
0
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Tia Thomas at connels has arranged a Tennant for me. She's been great really helpful found me a Tennant within a few days after I decided to let the house. She's kept me up to date.all my calls are answered promptly emails are replied ...
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Comment on agent fees
Agents fees were very reasonable I'm happy
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Nov 30,2015
Nov 30,2015
0
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Tia and Zac rented out our property very quickly. They have kept us informed of all developments and have acted in a very professional manner. We are very pleased with their service....
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Comment on agent fees
Very reasonable
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Jul 10,2015
Jul 10,2015
0
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Tia Thomas was excellent throughout in keeping us informed and offering good guidance. Connells managed to let our property on Day1 and handled all the subsequent lettings process very professionally. They gave us well-founded confidence that they knew what they were doing throughout - Many ...
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Jun 29,2015
Jun 29,2015
0
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What I started as a general enquiry was quickly turned into an occupied house within days!Tia got time to view the property the same day I made the enquiry and within days Connells had found a Tenant in an extremely hassle free process....
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Comment on agent fees
Reasonable
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Apr 03,2015
Apr 03,2015
0
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The procedure of renting out our house and also looking to rent out one at the same time felt like it will be a very difficult time but when we met Tia Thomson she was very helpful, friendly and she always without any hesitation answered ...
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Mar 31,2015
Mar 31,2015
0
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My experience with Connells as a letting agent has been very positive, my letting agent , Tia , managed the process with a professional and friendly style that was a credit to herself and Connells. I would happily recommend Connells to any perspective landlord....
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Mar 30,2015
Mar 30,2015
0
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An excellent service from Tia, who continues to help us with other inquiries professionally and promptly. Although Connells was very thorough, the 16 per cent fee is a little high....
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Comment on agent fees
The service was good, but the 16 per cent fee is a little high.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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