100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 03,2016
Aug 03,2016
2
people found
this helpful
this helpful
An experience that just completely confirmed my opinions of estate agents. Right from the start when their representative was 45 minutes late arriving for the appointment, through to not informing me that the sale had collapsed, it was a soul destroying experience.Between them and their preferred solicitor (but more of them later), they managed to collapse a transaction involving a vacant property with no chain at either end, and took nine months to do it.
A very high turnover of staff with seemingly no handover or transitional notes left, lack of updates and progress chasing and, worst of all, being steered towards their preferred conveyancers (Premier Property Lawyers) with the stated aim of speeding up the sale. If it that statement was not so painful, then I would laugh. .The sale collapsed due to the buyer finally losing patience over unacceptable delays in answering queries, and pulled the plug.
I never wish to have any dealings with Connells ever again, and would strongly advise against anyone taking their recommendations on solicitors.
A very high turnover of staff with seemingly no handover or transitional notes left, lack of updates and progress chasing and, worst of all, being steered towards their preferred conveyancers (Premier Property Lawyers) with the stated aim of speeding up the sale. If it that statement was not so painful, then I would laugh. .The sale collapsed due to the buyer finally losing patience over unacceptable delays in answering queries, and pulled the plug.
I never wish to have any dealings with Connells ever again, and would strongly advise against anyone taking their recommendations on solicitors.
What agent could do to change your mind?
Awful, awful, awful service. Late to viewing appointment and then collapsed the sale altogether along with Premier Property LawyersAttached Filesnbsp;
Comment on agent fees
Awful, awful, awful service. Late to viewing appointment and then collapsed the sale altogether along with Premier Property Lawyers
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
7th Apr 2023
reviewed by 'Sally'
29th Jul 2021
reviewed by 'Deborah'
7th Mar 2019
reviewed by 'Sarah'
3rd Aug 2016
reviewed by 'amwallace8'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 07,2023
Apr 07,2023
0
people found
this helpful
this helpful
I want to recommend Toni Allen at the Plympton Lettings Dept.
Toni really went out of her way to help me. Her manner pleasant and friendly. Gave me clear and concise information. Offered useful suggestions....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2021
Jul 29,2021
0
people found
this helpful
this helpful
I have received a fabulous service from Connells in Plympton. I needed to find a good quality property at an affordable price to rent in a challenging market, with slim timelines.
I found Rebecca in their Lettings department, to be very professional, empathetic, and so ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2019
Mar 07,2019
0
people found
this helpful
this helpful
Connells Plympton are a pleasure to work with. They really made finding my house as easy and as stress free as it possibly could be. Credits to the whole team, thank you...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 03,2016
Aug 03,2016
2
people found
this helpful
this helpful
An experience that just completely confirmed my opinions of estate agents. Right from the start when their representative was 45 minutes late arriving for the appointment, through to not informing me that the sale had collapsed, it was a soul destroying experience.Between them and their ...
read full review
read full review
What agent could do to change your mind?
Awful, awful, awful service. Late to viewing appointment and then collapsed the sale altogether along with Premier Property LawyersAttached Filesnbsp;
Comment on agent fees
Awful, awful, awful service. Late to viewing appointment and then collapsed the sale altogether along with Premier Property Lawyers
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
