Preston, PR1
4.6/5, 21 reviews
90% recommended
100% sales valuation accuracy
88% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction
Northwood - Visit Our Website

“Wow, what can I say excellent service from the onset ......”

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Jul 29,2016
Minithumbup
By: 'Sajid'
Jul 29,2016
0 people found
this helpful
Wow, what can I say excellent service from the onset to the finish. The agent (Thomas) was very professional, supportive, understanding, friendly and answered all of my queries straight away and explained everything. Thomas was very knowledgeable, unfailingly patient and reliable and made the whole experience of selling my house as problem free as possible. He managed to sell my house within 7 days of advertising!! Very, very happy with the service received and I would highly recommend to all. Thank you to Thomas at Northwood, Preston.
Comment on agent fees
Excellent
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Latest Reviews

View all Reviews 21
31st Dec 2019
reviewed by 'Chris'
“Its difficult determining where to begin with this lot. My experience with them has been awful. Its been 10 months since ......”
19th Dec 2017
reviewed by 'Tina'
“Amazing service from Laura who absolutely went above and beyond to secure me a rental at quick notice. Can't thank ......”
7th Sep 2017
reviewed by 'Satisfied'
“I found the staff at Northwoods very resourceful, and professional at all times. Sue was a pleasure to know, Rebecca ......”
24th Aug 2017
reviewed by 'Alex'
“Great communication from the team at Northwood preston! Felt intially let down as Tom left, however Laura tried her best ......”
19th Jun 2017
reviewed by 'Miss'
“As this was my first time selling a house I had no idea about the process. Tom informed us and ......”
26th May 2017
reviewed by 'Medi'
“I'm very happy to have sold my house using the services provided by Northwood UK. The sale went through very ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
5 Butler Street
Preston
Lancashire
PR1 8BN
01772882233

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 88% £72,000 £125,000
Lettings 100% 80% £475 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 6 2 7 0 3 0 0 0
Areas covered
  • PR1
  • PR2
  • PR3
  • PR4
  • PR5
  • PR25
  • PR26
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Its difficult determining where to begin with......”

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Dec 31,2019
Minithumbdown
By: 'Chris'
Dec 31,2019
1 people found
this helpful
Its difficult determining where to begin with this lot. My experience with them has been awful. Its been 10 months since I reported a problem with the boiler causing cold showers with intermittent periods of scalding hot water. Its still not fixed. I reported exterior flashing ...
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By: REBECCA WARD
Feb 20, 2020
View all comments (2)
Hello Chris, thank you for your review, we take all feedback on board to ensure we give the best service we can. However the details in your review aren't quite factual, the electrical issue was a water fountain of yours which you plugged into the garage and tripped the electrics - you were made aware of this at the time and as per the paperwork you signed when you moved in, you are responsible for any maintenance caused by yourself. All the other maintenance timescales you are claiming were cla ...

“Amazing service from Laura who absolutely went above and beyond ......”

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Dec 19,2017
Minithumbup
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Tina
By: 'Tina'
Dec 19,2017
0 people found
this helpful
Amazing service from Laura who absolutely went above and beyond to secure me a rental at quick notice. Can't thank you enough and would highly recommend Northwood Preston branch...
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Comment on agent fees
As expected
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“I found the staff at Northwoods very resourceful, and professional ......”

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Sep 07,2017
Minithumbup
By: 'Satisfied'
Sep 07,2017
0 people found
this helpful
I found the staff at Northwoods very resourceful, and professional at all times. Sue was a pleasure to know, Rebecca was helpful, and Terry who helped with maintenance of the property was always on time, and carried out his duties to a high quality. The ...
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Comment on agent fees
O.k
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“Great communication from the team at Northwood preston! Felt intially ......”

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Aug 24,2017
Minithumbup
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Laura
By: 'Alex'
Aug 24,2017
0 people found
this helpful
Great communication from the team at Northwood preston! Felt intially let down as Tom left, however Laura tried her best to smooth the transaction. Sally was great, emails where prompt and the team did all they could in the circumstances....
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Comment on agent fees
We didn't use them to sell, as the Cumberland had a £500 offer. Meaning Northwood fee's would have been £1000 higher!
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“As this was my first time selling a house I ......”

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Jun 19,2017
Minithumbup
By: 'Miss'
Jun 19,2017
0 people found
this helpful
As this was my first time selling a house I had no idea about the process. Tom informed us and kept us updated every step of the way. We got a buyer very quickly. Every matter was delt with very professionally. We completed within approx 12 ...
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Comment on agent fees
Good (excellent)
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“Great communications all the way from start to finish always ......”

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Mar 14,2017
Minithumbup
By: 'Manj'
Mar 14,2017
0 people found
this helpful
Great communications all the way from start to finish always keeping me informed on progress.friendly staff, would definitely be using your services again....
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Comment on agent fees
N/a
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“Thomas was excellent in maintaining contact with me and advising ......”

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Feb 21,2017
Minithumbup
By: 'Julian,'
Feb 21,2017
0 people found
this helpful
Thomas was excellent in maintaining contact with me and advising how things were progressing on the sellers side. The issues that arose with the Land Registry were resolved and again good communication throughout this process...
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N/A
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“I was very impressed by Tom and all the staff ......”

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Feb 13,2017
Minithumbup
By: 'Geoff'
Feb 13,2017
0 people found
this helpful
I was very impressed by Tom and all the staff at Northwood, professional, courteous and efficient. They managed to turn a rather difficult(buyer)situation around. This was the second time we had employed them. I had dreadful dealings with another agent in Preston. Engage ...
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Comment on agent fees
Very fair.
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“Very happy with Northwoods, very helpful and delivered what they ......”

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Dec 09,2016
Minithumbup
By: 'Jeannette'
Dec 09,2016
0 people found
this helpful
Very happy with Northwoods, very helpful and delivered what they promised. Would definitely use them again. Nothing too much trouble. Fast at responding to requests....
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Comment on agent fees
Good
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“Tom was very organised, personable and professional.Northwood offered 0% commission ......”

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Aug 09,2016
Minithumbup
By: 'Kat'
Aug 09,2016
0 people found
this helpful
Tom was very organised, personable and professional. Northwood offered 0% commission and there were no catches!! I would recommend them and use them in the future....
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Comment on agent fees
Excellent - 0% commission
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“Application finalised today with a move in date also booked. ......”

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Jul 28,2016
Minithumbup
By: 'Alex'
Jul 28,2016
0 people found
this helpful
Application finalised today with a move in date also booked. From start to finish the whole process has been smooth and efficient. Couldn't have asked for a better experience....
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Comment on agent fees
Appropriate fees
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“The staff at Northwood were brilliant they handled my property ......”

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May 11,2015
Minithumbup
By: 'Gary'
May 11,2015
3 people found
this helpful
The staff at Northwood were brilliant they handled my property for me as landlord when I let it, then sold the property when I needed to sell it. Their fees are low and the proffessional helpful manor is second to none. I would fully recommend ...
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Comment on agent fees
Northwood selling and marketing fees were the lowest I could find
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“I have been a landlord with Northwood for many years ......”

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Jan 22,2015
Minithumbup
By: 'Nigel'
Jan 22,2015
1 people found
this helpful
I have been a landlord with Northwood for many years now and I can honestly say they are the best agency I have ever been with. With previously having difficultly with a tenant in the past I was hesitant with renting my property out with ...
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“I rented a property from northwood for a year. It ......”

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Jan 16,2015
Minithumbup
By: 'Gemma'
Jan 16,2015
1 people found
this helpful
I rented a property from northwood for a year. It was a pleasurable experience. The staff are conscientious and willing to go the extra mile. I had a short amount of time to find a property initially and they helped in every way possible. I ...
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“I rented with this agent for 4 years on and off ......”

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Dec 11,2014
Minithumbup
By: 'Emma'
Dec 11,2014
0 people found
this helpful
I rented with this agent for 4 years on and off and I would not hesitate to contact them first when needing somewhere to live in the future. I had unfortunate personal circumstances which meant I had to move, but found the agent to very understanding ...
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Comment on agent fees
I paid a single tenant fee off ‚£120 to move and found this to be very competitive. No check out fees had to be paid either.
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“Shocking service, very unprofessional and would not recommend anyone to ......”

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Nov 13,2014
Minithumbdown
By: 'Sian'
Nov 13,2014
2 people found
this helpful
Shocking service, very unprofessional and would not recommend anyone to use them. Moved into the property which I was told would be professionally cleaned but it was filthy and was told by the staff to get a cleaner in to which I had to pay £150 ...
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By: Sian
Apr 08, 2015
View all comments (2)
1. I informed Northwood about the toilet and water on 07/04/14 along with a few other things e.g leaking taps. - I was told by a member of staff that the toilet would be looked at and to give the water time to warm up. - 22/10/14 The toilet was picked up in an inspection because I pointed it out to them. - The toilet was then fixed almost three weeks later, due to me ringing several times, as I had found out that it was against the health and hygiene law. 2. The hot water was also reported ...

“Rented house out with agent at the beginning of the ......”

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Oct 02,2014
Minithumbup
By: 'lucy'
Oct 02,2014
0 people found
this helpful
Rented house out with agent at the beginning of the summer, had trouble confirming move in date as previous tenant didn't leave when they were supposed but would get daily calls from the agent to ensure we were kept up to date with the progress. ...
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Comment on agent fees
paid ‚£120 admin as on special offer but was informed that if there was no offer on would have been ‚£216 for two or more tenants, as there was 3 of us it was good to know that we arent charged per person
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“Tom and the team at Northwood were fantastic to deal ......”

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Jul 25,2016
Minithumbup
By: 'Dawn'
Jul 25,2016
0 people found
this helpful
Tom and the team at Northwood were fantastic to deal with and I have no hesitation in recommending them. They were extremely professional, friendly, helpful and efficient. Right from the outset Tom's advice about marketing my house for sale was invaluable, they were really pro-active ...
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Comment on agent fees
Very reasonable when compared with other agents locally
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“Wow, what can I say excellent service from the onset ......”

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Jul 29,2016
Minithumbup
By: 'Sajid'
Jul 29,2016
0 people found
this helpful
Wow, what can I say excellent service from the onset to the finish. The agent (Thomas) was very professional, supportive, understanding, friendly and answered all of my queries straight away and explained everything. Thomas was very knowledgeable, unfailingly patient and reliable and made the whole ...
read full review
Comment on agent fees
Excellent
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“I have been with Northwood UK on the guaranteed rent ......”

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Sep 20,2015
Minithumbup
By: 'Theresa'
Sep 20,2015
0 people found
this helpful
I have been with Northwood UK on the guaranteed rent scheme for the past 4 years and I can honestly say that am very pleased that I signed up with them. I need a regular income so the guaranteed rent scheme is ideal for me. Being ...
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“I'm very happy to have sold my house using the ......”

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May 26,2017
Minithumbup
By: 'Medi'
May 26,2017
0 people found
this helpful
I'm very happy to have sold my house using the services provided by Northwood UK. The sale went through very smoothly and quickly. I can say that at all times Thom and his colleagues behaved with utmost courtesy and sensitivity. They showed a willingness and ...
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Comment on agent fees
The fees were reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:55 AM 05/07/2018 by allAgents

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Branch - Preston, PR1

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