Bangor, LL57
4.8/5, 35 reviews
94% recommended
100% sales valuation accuracy
89% sales fee satisfaction

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“NEVER rent from Beresford Adams. The property I lived at ......”

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Jul 25,2016
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By: 'Erica'
Jul 25,2016
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NEVER rent from Beresford Adams.

The property I lived at had many problems. There was flooding downstairs, the electrics were constantly tripping, there was no hot water, they wouldn't remove the broken dishwasher or repair the broken washing machine. At one point the landlord did get back to me - and said he'd only fix the faulty electrics (with no mention of any of the rest of it) if I paid half.

And then, when obviously I tried to move out, they strung me along for weeks when I tried to get my referencing sorted. First they didn't tell me about the fee that needed to be paid. Then I had to phone up three times before I was told they needed consent to release my details. I gave them consent... and then when I called to check on the progress, apparently it needed to be *signed* consent. All of this could have taken about three days if they had just told me up front what was needed. Instead it took three weeks.

When you go to Beresford Adams with any problems, they smile and nod and agree that this is awful - and they do nothing. Seven months at the property, and seven months of them providing nothing but false assurances, and me living in a barely habitable property.

Please, never use them. And if you end up using them despite this clear and severe warning, please dick them about a little bit. For me.
What agent could do to change your mind?
I wouldn't give them a bag of dog shit.
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Comment on agent fees
I wouldn't give them a bag of dog shit.
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Latest Reviews

View all Reviews 35
3rd Nov 2023
reviewed by 'Claire Smith'
“Lauren has been amazing throughout everything I have done with Beresford Adams. She has always been positive and so polite ......”
28th Nov 2019
reviewed by 'Caitlin'
“A very welcoming and easy environment to help us through our purchase of our first home. Very accommodating with times ......”
28th Oct 2019
reviewed by 'Christina'
“All the staff were extremely friendly and helpful. The various parts of the sales package offered was well presented and ......”
25th Oct 2019
reviewed by 'Stuart'
“We bought a property through this agent. The team at the Bangor office went over and above to ensure that ......”
9th Jul 2019
reviewed by 'Miles'
“We were the buyers in this instance and the team in Bangor could not have been more accommodating and helpful....”
7th May 2019
reviewed by 'Eirsan'
“House purchase. The team was fantastic. They kept me updated throughout, explained everything clearly and the whole process was stress ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Address

Beresford Adams
282 High Street
Bangor
Gwynedd
LL57 1UL
01248 489218

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £104,000 £335,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 2 8 0 19 0 4 0
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“Lauren has been amazing throughout everything......”

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Nov 03,2023
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Lauren.greevy-smith
By: 'Claire Smith'
Nov 03,2023
0 people found
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Lauren has been amazing throughout everything I have done with Beresford Adams. She has always been positive and so polite and helpful. Nothing is ever too much trouble for her. Hannah showed us around the property and was also very helpful and polite and has ...
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“A very welcoming and easy environment to help......”

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Nov 28,2019
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mandy
By: 'Caitlin'
Nov 28,2019
0 people found
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A very welcoming and easy environment to help us through our purchase of our first home. Very accommodating with times for house viewings and mortgage appointments. Martin was tremendously helpful in achieving the best mortgage for us at the most affordable price. Thank you!!...
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“home sale...”

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Oct 28,2019
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By: 'Christina'
Oct 28,2019
0 people found
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All the staff were extremely friendly and helpful. The various parts of the sales package offered was well presented and backed up with hard copies. Any query was answered promptly and any concerns I had re the progression of the sale were investigated and fed ...
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“We bought a property through this agent. The ......”

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Oct 25,2019
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By: 'Stuart'
Oct 25,2019
1 people found
this helpful
We bought a property through this agent. The team at the Bangor office went over and above to ensure that the process went as smoothly as possible. We highly recommend them, and would not hesitate to use them in the future....
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“We were the buyers in this instance and the t......”

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Jul 09,2019
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Lisa
By: 'Miles'
Jul 09,2019
0 people found
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We were the buyers in this instance and the team in Bangor could not have been more accommodating and helpful....
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“Outstanding...”

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May 07,2019
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Mike
By: 'Eirsan'
May 07,2019
0 people found
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House purchase. The team was fantastic. They kept me updated throughout, explained everything clearly and the whole process was stress free. Really friendly and efficient - and fully bilingual service. I cannot recommend them highly enough. Thank you, Martin and Sian!...
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“House purchase...”

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Apr 12,2019
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Lisa
By: 'Catherine'
Apr 12,2019
0 people found
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Very helpful and easily contactable. House viewings accommodated to suit me. Helped with and resolved any issues in a timely way The purchase ran smoothly and stress free...
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n/a
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“An agent to trust your home with...”

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Mar 28,2019
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mandy
By: 'Page'
Mar 28,2019
0 people found
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As a first time seller I was a little nervous of the whole sale process. I shouldn't have been. Mandy was absolutely fantastic and a breath of fresh air. Professional and consistent at all times she never dropped the ball. Called me when promised, chased ...
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“Very helpful...”

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Feb 19,2019
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Shan
By: 'Pammy'
Feb 19,2019
0 people found
this helpful
Shan & Mandy were Very helpful and kept me up to date with the sale of my property and we're in knowledge of the house and the area to sell it...
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Good
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“Gwyn...”

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Dec 08,2018
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mandy
By: 'Gwyn'
Dec 08,2018
0 people found
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Very happy with the high level of service received, helpful and friendly staff. Mandy and her team kept me informed all the way through the sale process....
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“Super efficient...”

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Nov 26,2018
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mandy
By: 'Martine'
Nov 26,2018
0 people found
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Mandy was brilliant from start to finish. She was so organised and extremely helpful. Nothing was too much trouble. She is a credit to Beresford Adams and certainly helped our buy to go through. I found her very honest and trustworthy....
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Comment on agent fees
We were buying from them not selling
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“Local staff very professional...”

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Oct 28,2018
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mandy
By: 'Bangordragon'
Oct 28,2018
0 people found
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The local staff are always so professional and helpful. My purchaser was using BA and the staff did their best to keep me fully informed....
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Comment on agent fees
I was not selling through BA
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“House Purchase Experience...”

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Oct 18,2018
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By: 'G'
Oct 18,2018
0 people found
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I recently bought a house via Beresford Adams (Bangor). Excellent customer service throughout the process, and a good level of customer care. Martin from Countrywide Mortgages who works from the office, had worked extremely hard make sure I had a tailored mortgage and also went ...
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Good
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“We would never use anyone else...”

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Oct 10,2018
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Sara
By: 'Anne'
Oct 10,2018
1 people found
this helpful
We, as a family, have totally relocated from the CIty to rural North Wales - Naomi and Sara from Beresford Adams in Bangor helped us every step of the way to make this dream of ours a reality - they liased with us every step ...
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“Mandy was very friendly, helpful and always on the end ......”

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Dec 11,2016
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mandy
By: 'ClaireT'
Dec 11,2016
0 people found
this helpful
Mandy was very friendly, helpful and always on the end of the phone. She was never obtrusive and allowed us to look around in our own time. She really helped things along when the buying process faltered. Many thanks Mandy!...
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N/A
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“Mandy was very friendly and knowledgeable, nothing was ever too ......”

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Nov 27,2016
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mandy
By: 'MissFonJr'
Nov 27,2016
0 people found
this helpful
Mandy was very friendly and knowledgeable, nothing was ever too much trouble and always explained everything in a very thorough, easy to understand way. Made buying a first home hassle and stress free....
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Faultless
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“I would just like to comment on how good Beresford ......”

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Nov 14,2016
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mandy
By: 'John'
Nov 14,2016
0 people found
this helpful
I would just like to comment on how good Beresford Adams made my buying experience. In particular, Mandy, who was my point of contact for viewing/questions about the property that I eventually purchased. Mandy was absolutely superb in everything she did and so so ...
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Comment on agent fees
Not applicable as I was buying.
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“Found Mike and Mandy very helpful.They always returned my ......”

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Nov 13,2016
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mandy
By: 'Lesley'
Nov 13,2016
0 people found
this helpful
Found Mike and Mandy very helpful.They always returned my call if they were not available.Mandy listened to my concerns and managed to keep me calm for which I was very grateful!!...
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Comment on agent fees
N/A as purchasing property.
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“Had excellent customer device from Mandy, nothing was too much ......”

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Nov 13,2016
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mandy
By: 'Ann'
Nov 13,2016
0 people found
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Had excellent customer device from Mandy, nothing was too much trouble and she was always on hand to help with any queries...
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“NEVER rent from Beresford Adams. The property I lived at ......”

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Jul 25,2016
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By: 'Erica'
Jul 25,2016
0 people found
this helpful
NEVER rent from Beresford Adams. The property I lived at had many problems. There was flooding downstairs, the electrics were constantly tripping, there was no hot water, they wouldn't remove the broken dishwasher or repair the broken washing machine. At one point the landlord did ...
read full review
What agent could do to change your mind?
I wouldn't give them a bag of dog shit.
Attached Filesnbsp;
Comment on agent fees
I wouldn't give them a bag of dog shit.
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“Hannah showed an extraordinary level of patience during an extremely ......”

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Dec 14,2015
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Hannah
By: 'mike'
Dec 14,2015
0 people found
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Hannah showed an extraordinary level of patience during an extremely frustrating sale. She was both courteous and efficient throughout the transaction. I am certain that the sale would not have been completed where it not for Hannah"s tenacity and professionalism....
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“I was very pleased with the service from Beresford Adams ......”

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Nov 19,2015
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mandy
By: 'Williams'
Nov 19,2015
0 people found
this helpful
I was very pleased with the service from Beresford Adams when buying my new property. They were excellent communicators and responded to any questions / requests for information promptly. They were helpful, professional and honest....
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“Absolutely fantastic team. They were incredibly helpful, friendly, and very ......”

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Nov 18,2015
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mandy
By: 'DafyddWilliams'
Nov 18,2015
1 people found
this helpful
Absolutely fantastic team. They were incredibly helpful, friendly, and very accommodating. They dealt with my purchase efficiently and even provided out of hours contact details/making contact with the vendor for me in the evening. Mandy was absolutely fantastic, friendly and very helpful and delivered ...
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“We had our house on the market with another agent ......”

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Nov 18,2015
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Hannah
By: 'Gareth'
Nov 18,2015
1 people found
this helpful
We had our house on the market with another agent for eight months, but there seemed to be no interest at all. As a result we decided to approach Mike and place it with him on a 'buy or let' basis. He had been out ...
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“Mandy Hughes has been very helpful throughout the process of ......”

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Nov 13,2015
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mandy
By: 'Kajsa'
Nov 13,2015
1 people found
this helpful
Mandy Hughes has been very helpful throughout the process of buying property in Bangor. We live in Sweden and wanted to buy a second home (holiday home) in Bangor. The first property we looked at was very far from what we had in mind but ...
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“When I moved into my property and discovered the immersion ......”

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Sep 09,2015
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By: 'Emma'
Sep 09,2015
1 people found
this helpful
When I moved into my property and discovered the immersion heater was not working I reported this straight away. The agency organised an electrician the next day who determined the problem required a plumber to fix the problem. However since then it has been 6 weeks ...
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What agent could do to change your mind?
When fees are paid I would hope that the agency can therefore maintain a property well and promptly and this has not been the case. The fees would be appropriate if there was a good quality service.
Attached Filesnbsp;
Comment on agent fees
When fees are paid I would hope that the agency can therefore maintain a property well and promptly and this has not been the case. The fees would be appropriate if there was a good quality service.
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“We found Claire to be extremely efficient and helpful assisting ......”

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Nov 05,2014
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Claire
By: 'Toni'
Nov 05,2014
0 people found
this helpful
We found Claire to be extremely efficient and helpful assisting us with re-mortgaging our house. Having previously held a mortgage with Halifax, they were unable to assist us when we came to the end of our deal and took months trying to find a way ...
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Comment on agent fees
We felt that the services we received from Claire was worth the fees
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“Our mortgage application was professionally handled from start to completion ......”

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Sep 17,2014
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Claire
By: 'Stuart'
Sep 17,2014
1 people found
this helpful
Our mortgage application was professionally handled from start to completion and we were kept informed of every step of the process by Claire. Claire also went out of her way to help us to complete the purchase of our house, when there was a lack ...
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“Claire helped us every step of the way - mortgage, ......”

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Jun 12,2014
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Claire
By: 'MayaN'
Jun 12,2014
2 people found
this helpful
Claire helped us every step of the way - mortgage, property and life insurance, contact with lawyers. She was there for us every time we needed information or advice. Very efficient young lady, who makes sure things are done fast and in the best possible ...
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“When looking to buy our first property, we arranged to ......”

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Jun 09,2014
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Claire
By: 'KRE'
Jun 09,2014
1 people found
this helpful
When looking to buy our first property, we arranged to see some properties with Beresford Adams. We were also offered a meeting with their mortgage broker, which we took up. During the viewings, the staff were always punctual, and always honest about the property, with ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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