100% sales valuation accuracy
95% sales fee satisfaction
99% lettings valuation accuracy
98% lettings fee satisfaction
Mar 09,2009
Mar 09,2009
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Belvoir Nottingham are appauling.
I negotiated a 2 year fixed term contract with them in Feb 2007. I spent most of the 2 years chasing for repairs. They never performed any of the annual visits, although they did send the guy to do the gas certification. However after a fault with the cooker, it took 4 weeks for the m to get an engineer to attend as had to be a manufacturer repair. The engineer arrived and was shocked that at least 2 gas checkes had been done yet the cooker was not secured to the wall and the gas connection was away off under the cupboards. These 2 are legal requirements for gas safety, apparently.
They tried to demand a rent increase after 18months. They obviously hadn't read THEIR contract or understood the legal implications. After 4 weeks of arguement, the rescinded as they had "mis-understood" their contract terms!!
My 2year fixed term contract ended on 12th Feb 2009. IMMEDIATELY they dropped the rent increase on me of another
I negotiated a 2 year fixed term contract with them in Feb 2007. I spent most of the 2 years chasing for repairs. They never performed any of the annual visits, although they did send the guy to do the gas certification. However after a fault with the cooker, it took 4 weeks for the m to get an engineer to attend as had to be a manufacturer repair. The engineer arrived and was shocked that at least 2 gas checkes had been done yet the cooker was not secured to the wall and the gas connection was away off under the cupboards. These 2 are legal requirements for gas safety, apparently.
They tried to demand a rent increase after 18months. They obviously hadn't read THEIR contract or understood the legal implications. After 4 weeks of arguement, the rescinded as they had "mis-understood" their contract terms!!
My 2year fixed term contract ended on 12th Feb 2009. IMMEDIATELY they dropped the rent increase on me of another
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May 26, 2009
how did you get on with the independant rent comitee? and did you ever get all of your rent back? what was the 2 month notice that they served on you?
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £190,000 | £2,350,000 |
| Lettings | 99% | 98% | £630 | £9,999 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 174 | 1 | 361 | 19 | 29 | 2 | 15 | 1 | 37 | 5 |
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We are more than happy with the service received. Ellie Dickinson is always happy and willing to help with any issues that may arise and quickly resolves them without any further issues. Thank you again. Highly recommend....
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Nov 25,2024
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Ellie has been the Property Manager for the house I have been renting over the past 3 years. She has always been friendly, polite and professional - responding to any issues or questions very quickly. Thank you :)...
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Nov 25,2024
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I have been with Belvoir for the third year now and have dealt with Chelsea and Ellie regularly. They have been amazing and supportive every time. Very responsive and kind staff all around in Belvoir.!...
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Nov 25,2024
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I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She keeps my tenants and I very happy. I couldn't recommend her services more highly....
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Nov 21,2024
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Chelsea Garrett is always very professional and helpful with any of our issues....
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Nov 21,2024
Nov 21,2024
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Well done Chelsea Garrett excellent service. Congratulations on your hard work....
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Nov 21,2024
Nov 21,2024
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I have always had great service from the staff at Belvoir who are polite, friendly and professional. Ellie dealt with my tenancy renewal and any questions and concerns I had promptly and professionally. Thank you for being such great estate agents to deal with. Merry ...
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Nov 21,2024
Nov 21,2024
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The service provided by Carlie and the team has been fantastic. It only are issues resolved quickly but the day are also very knowledgeable and able to offer advice and provide options....
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Nov 21,2024
Nov 21,2024
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Fantastic service from the team especially Carlie Hillas who is very professional. Thank you.Jeff...
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Nov 21,2024
Nov 21,2024
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Charlotte Cadger and the Belvoir team delivered an outstanding service throughout my letting application process. The viewing was seamless, and within just 24 hours of submitting my application, everything was sorted—my offer was accepted, the holding deposit was secured, and the referencing completed. I’ve ...
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Nov 20,2024
Nov 20,2024
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Chelsea she is very good and helpful! And fast response!...
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Nov 19,2024
Nov 19,2024
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We've been happy with Belvoir as our property agent for the past two years. The experience of working with Carlie Hillas has been exceptional. Carlie is very reliable and professional, always gives helps promptly and smoothly. Their service is excellent and highly recommended for anyone ...
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Nov 18,2024
Nov 18,2024
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Thank you, Belvoir, for being such a fantastic letting agency. I live abroad and you make everything so easy. A special thanks to Ellie who acts as the manager on my portfolio. She is brilliant. Always responsive and professional....
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Nov 18,2024
Nov 18,2024
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My thanks to Belvoir Welwyn especially Billy & Ben who were highly professional in the sale of my property. They kept me updated with all aspects of the sale & also liaised with my solicitors....
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Nov 18,2024
Nov 18,2024
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Belvoir has been looking after my property for last 13 yrs and they have been excellent.
Carlie was very helpful and brilliant in finalising the renewal contract....
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Nov 18,2024
Nov 18,2024
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Carlie Hillas has gone over and above when helping us with managing our rental property. We have had issues with the building maintenance but Carlie’s tenacious approach to chasing the contractors and her strong relationship with the tenant has ensured that all parties remain ...
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Nov 18,2024
Nov 18,2024
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As always chelsea is there any time I have a problem she is an excellent communicator and very reassuring thank you very much...
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Nov 18,2024
Nov 18,2024
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Professional and friendly, Charlotte was punctual, answered all questions I had and gave a professional impression of Belvoir, I would have no hesitation in renting from them....
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Nov 18,2024
Nov 18,2024
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Chelsea Garratt always take care of the tenants and makes letting hassle free....
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Nov 16,2024
Nov 16,2024
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Ellie always offers great service (probably with a smile, if I could see her)....
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Nov 16,2024
Nov 16,2024
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Chelsea's professional and friendly approach is so helpful when dealing with my letting. A few times Chelsea has gone above and beyond to get issues resolved, not only is Chelsea a credit to the company but the industry as well....
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Nov 15,2024
Nov 15,2024
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Great service from Ellie. Keeps me informed of my properties requirements and responses to emails in a prompt and professional manner....
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Nov 15,2024
Nov 15,2024
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Ellie Dickinson does good job,quick and kindly respond to request....
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Nov 15,2024
Nov 15,2024
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Many thanks Ellie for the service offer to us the whole year
Great efiiciency and quick response...
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Nov 15,2024
Nov 15,2024
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Thanks to Belvoir Welwyn team and Ms Carlie Hillas for the easy going rental year!
We had an issue with a fence post that was fixed really quickly!
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Nov 15,2024
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Our family has lived here almost 2 years. We have made lots friends, neighbors. Ellie is very helpful while there is any maintenance need to follow up. Wish her all the best!...
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Nov 15,2024
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Ellie always offers a professional prompt service, good communication skills...
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Nov 15,2024
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Ellie has been so helpful this year, looking after my Property rental Hampton Close. Keeping me posted on any issues and working to close them out with me
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Helen Landsbury...
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Nov 13,2024
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Ellie is kind and always provides the clarifications we need in a timely manner. Also, Jack has been of great help since the start,...
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Nov 13,2024
Nov 13,2024
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Streets ahead of any agents I have used previously. Great Service provided by Ellie. Nothing seems to much trouble which is especially important as I live abroad....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:29 AM 09/09/2020 by Rhona
Best Letting Agent in Welwyn 
Best Letting Agent in East of England 
We re-issued a formal notice in the correct manner in order to give you time to respond. At all times we informed you of how to act if you disagreed with the increase. Whilst you said you were going to Tribunal you did not and we spent time attempting to trace an application that did not exist because you wrote to us saying you had done so. Witholding rent is never advised and we explained the consequences of not following the correct appeals procedure.
In any case you decided not to pursue any kind of complaint against us and you left the property on time. The subsequent correspondence with regard to the deposit was amicable and you agreed to all deductions. Hence your post here would appear to be premature to our resolution of the issues raised to your complete satisfaction as evidence by your email subsequent to leaving. We hope that you spend the time to add a footnote to this post confirming this.