50% lettings valuation accuracy
17% lettings fee satisfaction
Jul 10,2016
Jul 10,2016
2
people found
this helpful
this helpful
Simply ridiculous!
They charge £300 to tenants, but they won't resolve a single question or issue you may have. Unprofessional. And cheaters (same as the landlord we had with them). Signed for a 6 month rolling contract, and after that period the landlord made up it was a 1 year contract, and will keep our deposit back if we'd leave. Having emails from the beginning from Harmens confirming it was a 6 months contract, thi's agency simply disappeared not answering a single email we sent, (5 emails sent to the Brixton branch and the main global one), ignoring our calls, and every single move we made.
A horrible nightmare.
Worst Agency (to call it something) ever.
They charge £300 to tenants, but they won't resolve a single question or issue you may have. Unprofessional. And cheaters (same as the landlord we had with them). Signed for a 6 month rolling contract, and after that period the landlord made up it was a 1 year contract, and will keep our deposit back if we'd leave. Having emails from the beginning from Harmens confirming it was a 6 months contract, thi's agency simply disappeared not answering a single email we sent, (5 emails sent to the Brixton branch and the main global one), ignoring our calls, and every single move we made.
A horrible nightmare.
Worst Agency (to call it something) ever.
What agent could do to change your mind?
‚£300 RIDICULOUSAttached Filesnbsp;
Comment on agent fees
‚£300 RIDICULOUS
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Latest Reviews
27th Jun 2016
reviewed by 'Angry'
3rd Jul 2015
reviewed by 'Andrew'
8th Mar 2015
reviewed by 'David'
30th Oct 2014
reviewed by 'Anonymous'
29th Aug 2014
reviewed by 'AngryTenant'
Opening Hours
Address
Harmens
1 Atlantic Road
Brixton,London
Greater London
SW9 8HX
0207 7376000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 17% | £650 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 10,2016
Jul 10,2016
2
people found
this helpful
this helpful
Simply ridiculous!
They charge £300 to tenants, but they won't resolve a single question or issue you may have. Unprofessional. And cheaters (same as the landlord we had with them). Signed for a 6 month rolling contract, and after that period the landlord made up it was ...
read full review
read full review
What agent could do to change your mind?
‚£300 RIDICULOUSAttached Filesnbsp;
Comment on agent fees
‚£300 RIDICULOUS
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Oct 10, 2016
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(1)
This property was a let only, and we had no authority or was given any authority to manage the property, as it was the responsibility of the landlord. If the tenants have a problem with the deposit they should contact the landlords deposit protection authority and put a claim in against the landlord.
The tenants should by law know who is holding their deposit and if the deposit is not registered then that is a separate offence committed by the landlord.
Our fees are not exceptional, £300 for ...
Jun 27,2016
Jun 27,2016
1
people found
this helpful
this helpful
Do not use this agent.
My girlfriend and i had arranged to rent a property in the area, holding deposit paid about a month prior to moving in and then came moving day.
Even before the final contract signing we had had problems, trying to ...
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What agent could do to change your mind?
BadAttached Filesnbsp;
Comment on agent fees
Bad
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Jul 03,2015
Jul 03,2015
1
people found
this helpful
this helpful
Dreadful experience with this company! I had dealt with a pleasant member of staff and provided all of the information they had asked for. Upon moving in to the flat, I called to check that everything was ok as I had not received a contract ...
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Mar 08,2015
Mar 08,2015
0
people found
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this helpful
Amazing Service. Very honest and professional people and go out of their way to make the landlord and tenants happy....
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Comment on agent fees
Agents fee's were much less than other agents as the do not charge for VAT and also have very low admin fee's compared to other agents and private landlords.
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Oct 30,2014
Oct 30,2014
0
people found
this helpful
this helpful
I wouldn't bother with then. They lied to me on many occasional sand I sought them out. For example when there was a technical fault they lied about the reasons why but they had not paid the bills.
They seem to only communicate with you ...
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What agent could do to change your mind?
Be honest Be clear about your policies Communicate and acknowledge tenants when they have a problem - don't only be eager to contact tenants when it's in your own interest Develop management skillsAttached Filesnbsp;
Comment on agent fees
Too expensive for the poor service offered and for the amount of people living in the house.
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Aug 29,2014
Aug 29,2014
0
people found
this helpful
this helpful
I had been a tenant for 1 year and I never give any problem, always paid on time.
There had been a serious leaking of water in the flat and we called the and email them and for five months they refused to come and fix ...
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Comment on agent fees
The flat is ok, spacious and bright but I know that is value is far less than they make me pay! They started renting this flat for 850, when I came the rent was 890 and now that I'm leaving they raised the price at 950‚£ !!! unbelievable!
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Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
worst company ever dealt with
never returned phone calls or replied to emails and there was no emergency contact number if their was a leak or the roof fell in.
even when you reported a emergency they would not deal with it the same day...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
The tenants should by law know who is holding their deposit and if the deposit is not registered then that is a separate offence committed by the landlord.
Our fees are not exceptional, £300 for two people is lawful and not excessive please compare with other agents.