100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
82% lettings fee satisfaction
Jul 08,2016
Jul 08,2016
1
people found
this helpful
this helpful
Very very poor customer sevice they mess me about for 2 weeks I really wanted a new property to rent, I rang every other day they told me the same thing every time (we will call you back) they never did then mid week I rang them about the property they said its gone now. Will never recommend Martin & co to anyone very very poor.
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Latest Reviews
3rd Jan 2023
reviewed by 'peter powell'
6th Jun 2021
reviewed by 'Bernard'
2nd Oct 2020
reviewed by 'Robert'
21st Apr 2020
reviewed by 'Barrie'
16th Feb 2020
reviewed by 'Michelle'
Opening Hours
Address
Martin & Co
18 High Street
Coalville
Leicestershire
LE67 3ED
01530 812600
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 50% | 82% | £420 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 2 | 3 | 1 | 0 | 0 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jan 03,2023
Jan 03,2023
0
people found
this helpful
this helpful
worst people to rent from ,was without heating for almost 2 months and the management have no idea of what they are legally responsible to do to sort these issues. please do not rent from them or let them rent out your properties....
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Jun 06,2021
Jun 06,2021
0
people found
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One word - awful. I removed all my properties in June 2021 from their rental management service after plenty of errors, mistakes and lies. The staff is incompetent and the managers are aloof and unpleasant. A winning team !!...
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Oct 02,2020
Oct 02,2020
0
people found
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I have used Martin & co to manage a couple of properties and to write up other rental agreements for me. I have always been happy with the service and have never experienced any issues. I am always alerted when gas certs are due etc....
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Apr 21,2020
Apr 21,2020
1
people found
this helpful
this helpful
I’ve used Martin & Co to rent a property for a number of years. Over the past year or so it’s had a change of ownership and now David & Chris have been the main people I’ve been dealing with. As with all rentals ...
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Mar 17,2020
Mar 17,2020
0
people found
this helpful
this helpful
Georgina, Kasia and Ashleigh are extremely efficient, very knowledgeable, helpful, personable and an absolute pleasure to deal with. Highly recommend Martin and co Coalville....
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Feb 16,2020
Feb 16,2020
1
people found
this helpful
this helpful
Customer Service! What customer service!!
As you can see from previous reviews it seems that this branch find it acceptable to put the phone down on customers when they are being challenged.
The Manager clearly needs to look at the attitudes of his staff especially ...
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Jun 25,2019
Jun 25,2019
0
people found
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Brilliant service from Martin&Co coalville. Speedy, friendly and simple! No stress whatsoever. Ashleigh and Georgina were very helpful and professional throughout the whole process. Would recommend if you're looking to rent in the local area ?...
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May 29,2019
May 29,2019
4
people found
this helpful
this helpful
I would absolutly not recommend this branch, To be honest more perticularlly David McKnight!
He is a vacant in helping us rent our mothers house the second you pay him some money he is gone like a ghost.
He never gets back to us when ...
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Comment on agent fees
The fees are cheap so is Davids service
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Feb 21,2017
Feb 21,2017
0
people found
this helpful
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This agent manages a number of my properties and I have always found them to be excellent. I live overseas and is it important to know my property is being well looked after....
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Comment on agent fees
Good
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Feb 09,2017
Feb 09,2017
0
people found
this helpful
this helpful
Excellent customer service. Lettings team were really helpful and I love my new property. I would definitely recommend them to others looking to rent....
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Good
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Sep 08,2016
Sep 08,2016
0
people found
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Martin & Co are the best estate agents around. I have dealt with many different estate agents over the years and it's a refreshing change to have a genuinely honest and proactive agency on my side.
You just don't get this level of service from any ...
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Comment on agent fees
Competitive
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Jul 08,2016
Jul 08,2016
1
people found
this helpful
this helpful
Very very poor customer sevice they mess me about for 2 weeks I really wanted a new property to rent, I rang every other day they told me the same thing every time (we will call you back) they never did then mid week I rang ...
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read full review
What agent could do to change your mind?
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Comment on agent fees
Bad
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Aug 13,2015
Aug 13,2015
1
people found
this helpful
this helpful
I noticed a property for rent on their website and so enquired about making a viewing. The staff were very friendly on the telephone and efficient in dealing with my enquiries. I was told I could view the property at 4.30pm on the following day, ...
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Jan 22,2015
Jan 22,2015
2
people found
this helpful
this helpful
This is the first house my girlfriend and I have lived in together so it was very important for it to be pleasant. After handing over our bond,admin fees etc. martin & co stopped being at all interested. lets start at the front door. it ...
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What agent could do to change your mind?
The only issue I have is they are paid fees to provide a service, they have provided me nothingAttached Filesnbsp;
Comment on agent fees
The only issue I have is they are paid fees to provide a service, they have provided me nothing
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May 07, 2015
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(1)
We are very disappointed with this review., as we always aim to deliver first class customer service! We are not sure which property you are referring to or whether this is a property that we manage? We are not aware of any of the issues raised. I can assure you that a gas certificate is always in place before any tenant moves into a property. Please contact us so that we can address your concerns and issues? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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