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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 46 Reviews
98% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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By : 'Emily'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : E5
I just sold my flat through Paul and he was extremely helpful, always answered my calls, went above and beyond what a normal estate agent would usually do. He managed to secure a price well over the asking price and always acted with respect when negotiating with the buyers during the course of the sale. I couldn't recommend him highly enough.
In order for your concerns to be addressed as efficiently as possible, we would ask that you raise your complaint in writing to the member of staff that you are in direct contact with. Your complaint will be acknowledged within 24 hours of receipt. The person in receipt of the complaint will aim to rectify your concerns within 3 working days of the complaint being made.
If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager.
If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director.
The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint.
Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply.
We are Members of The Property Ombudsman
If your complaint still remains unresolved then it can be escalated to The Property Ombudsman.
Further information about The Property Ombudsman can be found on their Consumer Guide.
Last updated at 4/4/2016, 10:10:25 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £285,000 | £1,050,000 |
| Lettings | 100% | 99% | £1,160 | £2,050 |
Blakestanley
57 Chatsworth Road, London, Greater London
E5 0LH
0208 986 2743
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Geniene
By : 'Ellie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E8
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This review is specifically about Geniene Tuitt, who took over the management of our London Fields property towards the end of 2022. Having been passed between quite a few different BlakeStanley property managers in recent years (they seemed to come and go fast, with the ball getting dropped a LOT ... Read Full Review
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : Yes
Postcode : E2
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Anil was helpful and diligent throughout. Clear and prompt communication leading to a successful outcome for all parties. Thank... Read Full Review
By : 'Charles'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E8
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I have been a BS client almost since the company started. Anil is a recent addition to the staff and has carried on the tradition by doing an excellent job for me. Another helpful efficient member of the BS staff is on... Read Full Review
By : 'Sia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N16
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It was a pleasure working with Blake Stanley who helped us with the sale of our flat. The process was straightforward and they were always ready to help. We appreciate your... Read Full Review
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By : 'Ravi'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E8
Anil was very professional. He promptly arranged a lease extension and with very little fuss. Thank... Read Full Review
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Matthew
By : 'Luc'
Services : Sales( As a Vendor )
Sold price : £1050000
Would you recommend ? : Yes
Postcode : E5
We had a difficult buyer who was playing around but our agent kept cool and helped to close this difficult case. Great... Read Full Review
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By : 'Samuel'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E9
When it came to finding a new place to live, stress levels were very high, especially with the COVID-19 pandemic. Thankfully Lilly made the process incredibly simple, straightforward and stress free. She was there to help every step of the way, and we’re really grateful for her help in... Read Full Review
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By : 'Spike'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : E9
Lilly had made the whole process an enjoyable breeze. Unfortunate situations meant we had leave home much sooner than originally anticipated. I was prepared for this situation to go on, but fortunately it didn't. We were able to find a great place to rent through BlakeStanley, then from... Read Full Review
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By : 'Jo'
Services : Letting( As a Owner )
Rent PCM : £1160
Would you recommend ? : Yes
Postcode : E9
So lucky to have had Lilly find me find new tenants. The new tenants are absolutely wonderful, and Lilly gave me solid guidance throughout. She even found me a back up tenant in case the original people fell through. She's friendly and down-to-earth - a warm and reassuring person to help... Read Full Review
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By : 'Louise'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
After enquiring about various properties on the website we were both promptly contacted by Lilly Khazaei who was very professional and accommodating. We have since secured a property directly with a landlord however when showed round for viewings etc we had a preference for BlakeStanley due to the... Read Full Review
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By : 'Felix'
Services : Sales( As a Vendor )
Sold price : £520000
Would you recommend ? : Yes
Postcode : E3
Paul Berg at BlakeStanley has been brilliant in selling my flat. He worked ferociously hard to get loads of viewings – many more than I was expecting, then negotiated a great deal – well above the asking price. Things were a bit tricky during the difficult limbo between... Read Full Review
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By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E9
Lilly was the best we could've hoped for. She made a typically annoying process enjoyable and seamless. Blake Stanley all the... Read Full Review
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By : 'paula'
Services : Sales( As a Vendor )
Sold price : £767000
Would you recommend ? : Yes
Postcode : E9
Thanks for all your help selling the house Paul. You were always there to answer queries from the buyers and help... Read Full Review
Good
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By : 'Sam'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : E5
Very impressed and happy with Blake and Stanley! Paul Berg is very experienced and got the sell of my flat sold in a very quick time! He's very helpful and... Read Full Review
Good
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By : 'PW'
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : No
Postcode : E9
Paul was friendly and professional throughout in the process of selling our flat. We would highly recommend Paul and Blake... Read Full Review
Matched the most competitive fee we could find
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By : 'Tom'
Services : Sales( As a Buyer )
Sold price : £480000
Would you recommend ? : Yes
Postcode : E5
Paul at BlakeStanley helped our buy go through with perfect timing. He's quick to respond, and more importantly, proactive in pushing through each step of the process. This gentle pressure helped ensure our purchase went through bang on time, with minimal fuss. To add icing to the cake, on ... Read Full Review
We bought through BlakeStanley so paid no fees.
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By : 'Susie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E50P
We've had two brilliant experiences with Blake Stanley. Paul goes well above and beyond the role of estate agent. Personable and professional, Paul made the Sale happen and helped iron out any snags. He was there to guide and support through the whole process and we can't thank him... Read Full Review
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By : 'Adrian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E5
Paul and the Blake Stanley team were exceptional during a long and protracted flat sale (no fault of their own) - their guidance, service and all round enthusiasm was much appreciated during a stressful period. I struggle to recommend them any higher in terms of service, competitive rates and all... Read Full Review
Good
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By : 'Kendall'
Services : Sales( As a Buyer )
Sold price : £523000
Would you recommend ? : Yes
Postcode : E9
We bought our first home through Paul and the process was a dream. So much so that we had to pinch ourselves that everything moved so quickly without any hiccup. Paul was incredibly professional and accommodating throughout. We needed to visit the property a number of times with architects and... Read Full Review
n/a
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By : 'Durbs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E5
Danica is very professional and a good communicator, kept me in the loop at all times and sent me all relevant reports promptly. She provided excellent advice when considering and choosing the best tenants. The processes were clear and easy to follow which she made as smooth as possible to... Read Full Review
Good
