Martin & Co
Crewe, CW2
4.5/5, 105 reviews
78% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction

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“I have recently moved out of a property with Martin ......”

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Feb 24,2012
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By: 'Jo'
Feb 24,2012
10 people found
this helpful
I have recently moved out of a property with Martin and Co. The house was cleaned top to bottom, hoovered, cleaned the carpet (hiring a cleaning machine) and re painted the kitchen.
When I received my check out form, they stated how it wasn't cleaned, the oven door was dirty, the carpets hadn't been hoovered and that a door hinge was broken and the entire door had to be replaced.
The oven glass door CAN NOT BE REMOVED and was cleaned in side and out. If I cant get in-between the panes of glass what do they expect me to do?
The door hinge was broken¢â‚¬Â¦.We noticed the day WE MOVED IN. When I called Martin and Co to notify them, they adv me not to worry. Clearly this hadn't been noted down any where when I called.

I believed that Martin and Co were a friendly, trustworthy company!! Clearly they are out for what they can get and I am absolutely disgusted with them! I have spoken to my solicitor about the issue and I will be making any one that will listen aware of how atrocious this company really is!!!
What agent could do to change your mind?
I will NOT be using this company or recommending it to any one. I will be doing quite the opposite
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By: Chelseafc
Apr 18, 2012
I feel the same, I was treated babdly even after they colleceted my last month rent and i only stayed for 5day in that month. Their staff are the worse staffs are very rude and do not understand what customer service is at all.

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Latest Reviews

View all Reviews 105
11th Dec 2024
reviewed by 'Oba'
“The response time is commendable, thanks to the whole team...”
10th Dec 2024
reviewed by 'Sophie'
“Marie helped me to organise getting a new fridge freezer fitted ! Quicker than I expected tbh. Very helpful thank you !...”
28th Nov 2024
reviewed by 'Peter'
“Always pleased with the performance of the whole team but this time it was Marie who did a fantastic job ......”
28th Oct 2024
reviewed by 'Eusebiu'
“I had some problems with the radiators and Darcy helped me very fast.Communication was excellent.Thank you...”
23rd Oct 2024
reviewed by 'Hannah'
“When we needed a new boiler Marie was very helpful efficient! Thanks for all your help!...”
23rd Oct 2024
reviewed by 'Marc'
“Marie was a massive help arranging for our broken boiler to be replaced. Excellent service....”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Martin & Co
173-175 Nantwich Road
Crewe
Staffordshire
CW2 6DF
01270 500905

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £450 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 4 53 16 0 0 0 0 10 3
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The response time is commendable, thanks to t......”

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Dec 11,2024
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Marie
By: 'Oba'
Dec 11,2024
0 people found
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The response time is commendable, thanks to the whole team...
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“Fridge freezer...”

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Dec 10,2024
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Marie
By: 'Sophie'
Dec 10,2024
0 people found
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Marie helped me to organise getting a new fridge freezer fitted ! Quicker than I expected tbh. Very helpful thank you !...
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“Always pleased with the performance of the wh......”

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Nov 28,2024
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Marie
By: 'Peter'
Nov 28,2024
0 people found
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Always pleased with the performance of the whole team but this time it was Marie who did a fantastic job on the maintenance side after a tenant exit....
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“I had some problems with the radiators and Da......”

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Oct 28,2024
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By: 'Eusebiu'
Oct 28,2024
0 people found
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I had some problems with the radiators and Darcy helped me very fast. Communication was excellent. Thank you...
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“New boiler.....”

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Oct 23,2024
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Marie
By: 'Hannah'
Oct 23,2024
0 people found
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When we needed a new boiler Marie was very helpful efficient! Thanks for all your help!...
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“Excellent service from Marie...”

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Oct 23,2024
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Marie
By: 'Marc'
Oct 23,2024
0 people found
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Marie was a massive help arranging for our broken boiler to be replaced. Excellent service....
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“great service from Marie and Joshua...”

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Oct 22,2024
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Marie
By: 'Vion'
Oct 22,2024
0 people found
this helpful
I'm a tenant for a house near Crewe for two years. There were several times that the property needed maintenance. Everytime when I reported an issue, the Property Manager Marie Colclough replied promptly and delivered excellent service. Joshua in the team is also great....
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“Rented a house through martin & Co, and have ......”

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Oct 21,2024
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Laura
By: 'Bharath'
Oct 21,2024
0 people found
this helpful
Rented a house through martin & Co, and have some Initial set up problems with Fridge, But Martin & Co sorted things in less than a week. Highly appreciate the Help from Laura Farmer....
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“Thanks to Konrad and Caroline, For finding th......”

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Oct 20,2024
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Caroline
By: 'Bharath'
Oct 20,2024
0 people found
this helpful
Thanks to Konrad and Caroline, For finding the House and helping with all the Required Documents and Process. Me Personally Being new to UK it has been a great help from Marin & Co Team in finding a home....
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“Shared my concerns that our carpets were very......”

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Oct 17,2024
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Marie
By: 'Wayne'
Oct 17,2024
0 people found
this helpful
Shared my concerns that our carpets were very old and comming away etc, the great team at Martin & Co in Crewe have helped sort the issues out and we now have lovely new carpets in the property thanks to the whole team involved especially Marie....
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“Martin & co : Representative Marie Colclough...”

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Oct 14,2024
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Marie
By: 'Mike Burrows'
Oct 14,2024
0 people found
this helpful
Rented a house through Martin & co and their after sales service has been excellent. A few problems have been dealt with efficiently and speedily by their representative Marie Colclough whose customer service expertise is first class....
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“Marie Colclough...”

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Oct 05,2024
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Marie
By: 'Nick'
Oct 05,2024
0 people found
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Marie has been looking after our rental property very well, keeping me up to date with issues and sorting out solutions....
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“Thanks to Marie Colclough, I have got my main......”

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Sep 23,2024
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Marie
By: 'deepak'
Sep 23,2024
0 people found
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Thanks to Marie Colclough, I have got my maintenance issue solved on time.i am happy with her service and thanks to Martin and co. Team...
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“Thanks to Marie Colclough, I have got my main......”

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Sep 11,2024
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Marie
By: 'Farouk Azzez'
Sep 11,2024
0 people found
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Thanks to Marie Colclough, I have got my maintenance issue solved in time....
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“We had a problem with our boiler, it was quic......”

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Aug 16,2024
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Darcy
By: 'Ian'
Aug 16,2024
0 people found
this helpful
We had a problem with our boiler, it was quickly sorted out by Darcy who also took the time to check with us after each visit to make sure we were happy with the service. Thanks...
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“Great fast service...”

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Aug 01,2024
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By: 'Ian'
Aug 01,2024
0 people found
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Quick actions to all queries raised and swift finding of a tenant for asking price for a full year contract...
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“MY Thanks to Marie Colclough for the swift re......”

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Jul 31,2024
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Marie
By: 'jacqueline rowlands'
Jul 31,2024
0 people found
this helpful
MY Thanks to Marie Colclough for the swift resolving of the boiler issue all hopefully sorted with a couple of days of reporting it ,shes a very helpful cheerful person deals with issues we have been in are current property 6months now had few hiccups ...
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“I had a great tenancy, and a smooth journey w......”

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Jul 31,2024
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Laura
By: 'Chioma'
Jul 31,2024
0 people found
this helpful
I had a great tenancy, and a smooth journey with Martin & Co . Many thanks to Laura who assisted with my end of tenancy , she ensured good communication between myself and the landlord and was always quick to respond....
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“Bedroom renovation...”

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Jul 10,2024
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Laura
By: 'Debbie'
Jul 10,2024
0 people found
this helpful
Thankyou Laura for organizing to get my back room renovated so quickly. And thankyou to nick for doing an amazing job. Very much appreciated thanks again...
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“Service...”

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Jul 05,2024
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By: 'Karol'
Jul 05,2024
0 people found
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Professional service, which pleasantly surprised me. Special thanks to Mr. Konrad who quickly and efficiently guided me through the apartment rental procedure....
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“I was a customer of Martin&Co for a short per......”

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Jun 21,2024
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Marie
By: 'Frank'
Jun 21,2024
0 people found
this helpful
I was a customer of Martin&Co for a short period (6 months) before moving abroad for a new job and they're brilliant. Special thanks to Marie Colclough, she was exceptionally helpful during and after I moved out and she made sure that I got back ...
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“Marie Colclough has been outstanding in deali......”

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Jun 14,2024
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Marie
By: 'Robert'
Jun 14,2024
0 people found
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Marie Colclough has been outstanding in dealing with my property in Crewe. I highly recommend her....
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“Laura was brilliant with making sure my boile......”

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Jun 12,2024
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Laura
By: 'Mike'
Jun 12,2024
0 people found
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Laura was brilliant with making sure my boiler was fixed, very refreshing to have someone that wanted to help me with my problem....
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“Good customer services given on time.Able to......”

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Jun 10,2024
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Konrad
By: 'Cecilia'
Jun 10,2024
0 people found
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Good customer services given on time. Able to give good response and support...
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“Marika...”

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Jun 05,2024
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Chris
By: 'Marika'
Jun 05,2024
0 people found
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Chris !!! Thank you very much for everything you have done for me, for this great help and quick contact, you are amazing...
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“Great speedy service...”

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May 21,2024
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Laura
By: 'Wayne Weller'
May 21,2024
0 people found
this helpful
Great speedy service. Had some electrical issues that have been dealt with quickly and efficiently by the maintanance guys thanks to Laura Pickerill....
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“Speedy action and resolution for a leaking to......”

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May 14,2024
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Marie
By: 'Alex'
May 14,2024
0 people found
this helpful
Speedy action and resolution for a leaking toilet. Rob arrived on site and fixed the issue within 30 mins. A big thank you to Marie and Rob for acting so promptly....
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“I would like to thank thank Ms Marie for the ......”

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Apr 23,2024
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Marie
By: 'Marie'
Apr 23,2024
0 people found
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I would like to thank thank Ms Marie for the job well done. I can't thank you enough for the invaluable support you've given us. Your expertise and profesionalism have truly made a difference....
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“Marie Colclough has been dealing with some re......”

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Apr 22,2024
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Marie
By: 'Deborah Baillie'
Apr 22,2024
0 people found
this helpful
Marie Colclough has been dealing with some repairs for me. She has been brilliant, kept in touch informing me every step of the way. Lovely phone manner & very helpful. Thanks again Marie!...
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“Marie Colclough goes 'above & beyond' to help......”

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Apr 18,2024
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Marie
By: 'Susie Mitchell'
Apr 18,2024
0 people found
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Marie Colclough goes 'above & beyond' to help support me with my Tenants. Even with some challenges, Marie approaches it with solutions, care & understanding that keeps myself (landlord) And my Tenants happy(which I genuinely care about too). Would highly recommend Marie!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Martin & Co, Crewe CW2 6DF



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