100% sales valuation accuracy
67% sales fee satisfaction
Jun 23,2016
Jun 23,2016
2
people found
this helpful
this helpful
BE AWARE...they will get you for every penny of your deposit at the end. I was a tenant through AC last year and being a landlord myself I was impressed at first with how rigourous and professional they appeared to be. However once in the property for about 9 months that changed. The first sign was when they came out in one of their quartery inspections and I received a letter telling me to remove weeds from the patio area, not a call or email to give me a chance to explain that I had weed killer all ready bought but that it had been raining for weeks with no opportunity to apply it. On deciding to leave I received a letter with instructions on how to leave the flat I.e list of things to clean, leave presentable etc. My partner received the same letter from his landlord so pretty standard...except in the execution. I left the flat in what most normal people would feel immaculate condition having spent days clearing and cleaning. I had had mold in my children's room and my own throughout the time I was there and had not complained which I regret. I had faulty wardrobes where shelves fell down but again didn't want to cause hassle. I was not supplied with a hedge cutter so bought my own to ensure the property was well kept. I take pride in my home and garden even when I am looking after it for someone else and i didn't want to bother the landlord as I know how it feels to be on the other side. I really regret not complaining about every single little thing.
When my inspection took place at the end I was not there (I had asked to attend and nobody got back to me to allow me to plan time off work) I was expecting to get my full deposit returned to me as had been the case when leaving 3 other rented properties in the past. I was shocked to find I was being fined for a receipt left in a clean bin, leaves on the grass (it was a rainy November weekend!), finger prints on a light switch, a spider web inside a light shade on the ceiling, shelves not in place in the (faulty) wardrobe...the ridiculous list goes on. Luckily the owner of the flat was very sensible and told AC that they were over the top and thanks to him I was given around £300 of my £550 deposit back to me. It was very nearly nothing!!! The way I was treated at the end was appalling. They do not take into account general wear and tear that comes with living somewhere for 2 years without being allowed to decorate. They expect it back in show home condition which is frankly unrealistic and very unfair.
If you are reading this as a prospective tenant then my advice Don't! But if you decide to rent from this company complain about everything throughout your tenancy or they will hold you responsible at the end. Make sure you take photos of all areas as evidence when you leave insist in being present at the final inspection. If you can avoid renting through them then do!!! Oh my partner left his flat in clean and presentable condition but nowhere near the clean condition that I did and he got his full deposit back...no questions asked!
When my inspection took place at the end I was not there (I had asked to attend and nobody got back to me to allow me to plan time off work) I was expecting to get my full deposit returned to me as had been the case when leaving 3 other rented properties in the past. I was shocked to find I was being fined for a receipt left in a clean bin, leaves on the grass (it was a rainy November weekend!), finger prints on a light switch, a spider web inside a light shade on the ceiling, shelves not in place in the (faulty) wardrobe...the ridiculous list goes on. Luckily the owner of the flat was very sensible and told AC that they were over the top and thanks to him I was given around £300 of my £550 deposit back to me. It was very nearly nothing!!! The way I was treated at the end was appalling. They do not take into account general wear and tear that comes with living somewhere for 2 years without being allowed to decorate. They expect it back in show home condition which is frankly unrealistic and very unfair.
If you are reading this as a prospective tenant then my advice Don't! But if you decide to rent from this company complain about everything throughout your tenancy or they will hold you responsible at the end. Make sure you take photos of all areas as evidence when you leave insist in being present at the final inspection. If you can avoid renting through them then do!!! Oh my partner left his flat in clean and presentable condition but nowhere near the clean condition that I did and he got his full deposit back...no questions asked!
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Jun 28, 2016
We are sorry to learn of your dissatisfaction. All inventories and subsequent lease end rechecks are carried out by wholly independent inventory companies who are AICC or APIP accredited. Aberdein Considine have no input into the creation of these reports and act solely on the information received from them. Furthermore in accordance with the Tenancy Deposit Scheme (TDS) regulations all tenants are entitled to challenge any deposit proposal made by the landlord or their agent to the TDS provider. Ultimately if agreement cannot be reached the case is passed to the TDS providers Alternative Dispute Resolution (ADR) team who make a final and binding decision regarding the distribution of the deposit, based solely on the evidence provided by both landlord and tenant. Jun 28, 2016
We are sorry to learn of your dissatisfaction. All inventories and subsequent lease end rechecks are carried out by wholly independent inventory companies who are AICC or APIP accredited. Aberdein Considine have no input into the creation of these reports and act solely on the information received from them. Furthermore in accordance with the Tenancy Deposit Scheme (TDS) regulations all tenants are entitled to challenge any deposit proposal made by the landlord or their agent to the TDS provider. Ultimately if agreement cannot be reached the case is passed to the TDS providers Alternative Dispute Resolution (ADR) team who make a final and binding decision regarding the distribution of the deposit, based solely on the evidence provided by both landlord and tenant.
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Opening Hours
Address
Aberdein Considine
40 - 44 Elm Row
Edinburgh
City of Edinburgh
EH1 2DJ
0131 222 9000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £125,000 | £193,509 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 1 | 1 | 0 | 0 | 2 | 0 | 0 |
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- Sales
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- Block Management
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- Conveyancing
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Jan 22,2023
Jan 22,2023
0
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Would give no stars if this was an option ! I went in to pick up keys that , according to an email we're waiting for me. When I arrived at the office I was looked at quizzically and told the keys weren't there and claimed they ...
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Mar 13,2020
Mar 13,2020
1
people found
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Poor and misleading mortgage and insurance advise, poor follow up after purchase. Not much communication. No ID check when collecting keys. Not impressive at all....
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Jun 28,2017
Jun 28,2017
5
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So many hidden fees, not sure the all fee included included anything at all. It is nearer to a pure puramid scheme that an actual letting agent....
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Comment on agent fees
Fees are higher than you would ever imagine
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Jun 23,2016
Jun 23,2016
2
people found
this helpful
this helpful
BE AWARE...they will get you for every penny of your deposit at the end. I was a tenant through AC last year and being a landlord myself I was impressed at first with how rigourous and professional they appeared to be. However once in ...
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Jun 28, 2016
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We are sorry to learn of your dissatisfaction. All inventories and subsequent lease end rechecks are carried out by wholly independent inventory companies who are AICC or APIP accredited. Aberdein Considine have no input into the creation of these reports and act solely on the information received from them. Furthermore in accordance with the Tenancy Deposit Scheme (TDS) regulations all tenants are entitled to challenge any deposit proposal made by the landlord or their agent to the TDS provi ...
Oct 16,2015
Oct 16,2015
1
people found
this helpful
this helpful
I listed my property with Aberdein Considine Edinburgh in mid-September. I was taken through all the fees and outlays straight away so I knew exactly what I was expected to pay at the end of the process.
From instruction to being on the market was ...
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Apr 23,2015
Apr 23,2015
2
people found
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DO NOT USE these guys if you want to remain stress free and not be ripped off. We trusted these guys to get the best deal for what we could afford but we were advised to offer well over the asking price without them even ...
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Donald
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:38 PM 05/09/2018 by heather heather
