Belvoir
Leamington Spa, CV32
4.6/5, 51 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“One of the best letting agencies in the town. They ......”

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Jun 22,2016
Minithumbup
By: 'Persa'
Jun 22,2016
0 people found
this helpful
One of the best letting agencies in the town. They are very friendly and respond to you in a timely manner. Especially when they are also in charge of the maintenance, they are very quick and efficient - this is what you need when something goes wrong in your property: things to be sorted out quickly and hasslefree
Comment on agent fees
Their fees follow the market however charging ‚£25 for a reference for next property to let that they didn't let for you is a bit much!
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Latest Reviews

View all Reviews 51
16th Nov 2022
reviewed by 'Matthew'
“They provided a Great service and very helpful and polite. They made things very easy and clear to understand, happy ......”
23rd Aug 2022
reviewed by 'R'
“As a student, I have consistently had a terrible experience with the company. The customer service left something to be ......”
24th Sep 2021
reviewed by 'Zahrah'
“Had many issues right from the get go. Discovered a serious mould problem in early winter whereby the backs of ......”
16th Jun 2021
reviewed by 'Shreyas'
“Awful. I was a tenant myself and I have a friend who's flat had Silverfish, they took ages to get ......”
9th Feb 2021
reviewed by 'Nicola'
“I used Belvoir for a recent house sale. Alfie was courteous and easily contactable when needed. I never felt pushed ......”
16th Jul 2020
reviewed by 'Darsha'
“I loved Belvoir until the time I had to leave my apartment, in the middle of a pandemic and Belvoir ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
22-23 Denby Buildings,Regent Grove
Leamington Spa
Warwickshire
CV32 4NY
01926 422251

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £162,000 £224,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 30 4 2 0 3 0 1 0
Areas covered
  • Leamington Spa
  • Warwick
  • Kenilworth
  • CV31
  • CV32
  • CV33
  • CV34
  • CV35
  • CV8
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
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“They provided a Great service and very helpfu......”

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Nov 16,2022
Minithumbup
By: 'Matthew'
Nov 16,2022
0 people found
this helpful
They provided a Great service and very helpful and polite. They made things very easy and clear to understand, happy to have found them...
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“Avoid If You're A Student!!!...”

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Aug 23,2022
Minithumbdown
By: 'R'
Aug 23,2022
1 people found
this helpful
As a student, I have consistently had a terrible experience with the company. The customer service left something to be desired and quite often the person I was in contact with made me do a lot of unnecessary work, being an intermediary between parties, instead ...
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“Had many issues right from the get go. Discov......”

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Sep 24,2021
Minithumbdown
By: 'Zahrah'
Sep 24,2021
2 people found
this helpful
Had many issues right from the get go. Discovered a serious mould problem in early winter whereby the backs of all cupboards shelves and desks were completely COVERED in mould. It also spread to my clothes in the cupboard. Reported this as soon as I ...
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“Awful. I was a tenant myself and I have a fri......”

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Jun 16,2021
Minithumbdown
By: 'Shreyas'
Jun 16,2021
1 people found
this helpful
Awful. I was a tenant myself and I have a friend who's flat had Silverfish, they took ages to get rid of them. Overpriced. Inattentive and inadequate agency. They took ages to repair my toilet! Toilets are a necessity and the woman on the phone ...
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By: SUE WARBURTON
Jul 06, 2021
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Dear Shreyas We are most disappointed to read your unkind review. I have spoken to my property maintenance team and they have sent me as per below: She reported her toilet to us as it was not flushing on 15 June. She was on the phone and was very rude to us, demanding someone come immediately! So we called Jamie and asked him to attend as soon as he could, he was on a job at the time. She kept phoning back. We advised her that we had reported the matter and that the LL plumber would ...

“I used Belvoir for a recent house sale. Alfie......”

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Feb 09,2021
Minithumbup
By: 'Nicola'
Feb 09,2021
0 people found
this helpful
I used Belvoir for a recent house sale. Alfie was courteous and easily contactable when needed. I never felt pushed or pressured into any decision with Belvoir. There were a few errors on the original Rightmove advert but these were quickly rectified. Thank you for ...
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“Scamming students to exploit them when they leave...”

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Jul 16,2020
Minithumbdown
By: 'Darsha'
Jul 16,2020
3 people found
this helpful
I loved Belvoir until the time I had to leave my apartment, in the middle of a pandemic and Belvoir was not only being impractical, but was also extorting money out of us students, who had no way to go and verify the costs and ...
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“Not your average agent. The whole team at Belvoir have ......”

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Feb 02,2018
Minithumbup
By: 'Henry'
Feb 02,2018
0 people found
this helpful
Not your average agent. The whole team at Belvoir have gone above and beyond the normal standard of service you'd expect from your typical agent at all stages of dealing with them. Not only taking the time to understand my position fully at the start ...
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“Wow what a service, 5 days from viewing to signing for ......”

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Aug 25,2017
Minithumbup
By: 'Mandy'
Aug 25,2017
1 people found
this helpful
Wow what a service, 5 days from viewing to signing for tenancy with the most professional, friendly and committed team. Pushed out all the stops to enable quick move in and was stress free and pleasant every step of the way. Super impressed!! Special thanks to ...
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Comment on agent fees
very reasonable compared with some other agency fees
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“We used Belvoir for renting out our property for nearly 20 ......”

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Aug 16,2017
Minithumbup
By: 'John'
Aug 16,2017
1 people found
this helpful
We used Belvoir for renting out our property for nearly 20 years and John Warburton and his team provided us with excellent service throughout that period, any problems were sorted out quickly and professionally. When we decided to sell, Belvoir were the obvious choice. Amy Cunningham ...
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“Recently bought a house through Belvoir. Amy was excellent from ......”

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May 29,2017
Minithumbup
By: 'Steve'
May 29,2017
1 people found
this helpful
Recently bought a house through Belvoir. Amy was excellent from the start, very friendly and helpful and guided us through the process which was very much needed as first time buyers,and even though we felt totally clueless we always felt as though Amy had ...
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“I recently bought a property through Belvoir. Amy their Sales ......”

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May 02,2017
Minithumbup
By: 'Steve'
May 02,2017
0 people found
this helpful
I recently bought a property through Belvoir. Amy their Sales Manager was absolutely brilliant. No sales waffle as I have had from some other agencies in the past. She kept me in touch throughout the whole process and even went the extra mile and recommended ...
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“Amy smoothed the process when my elderly mother sold her ......”

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Mar 17,2017
Minithumbup
By: 'Lillington'
Mar 17,2017
0 people found
this helpful
Amy smoothed the process when my elderly mother sold her house to move into a retirement complex. She explained everything in detail and always kept me up to date to make sure my mother understood what was going on. I would recommend them....
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Comment on agent fees
Average.
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“I have just purchased a flat through Amy Cunningham at ......”

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Feb 03,2017
Minithumbup
By: 'Emma'
Feb 03,2017
0 people found
this helpful
I have just purchased a flat through Amy Cunningham at Belvoir. Amy was very helpful and responsive throughout the process. She was especially good at chasing the seller's solicitors and my solicitor also sung her praises. Amy has been a pleasure to work with - ...
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N/A
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“Belvoir Sales & Lettings are an excellent letting agency and above ......”

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Feb 01,2017
Minithumbup
By: 'Spiros'
Feb 01,2017
0 people found
this helpful
Belvoir Sales & Lettings are an excellent letting agency and above all trustworthy. The house I recently rent is in fabulous condition and they made sure everything is working. They guided me throughout the whole process and they provided me with everything I needed. The staff ...
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Comment on agent fees
The agent's fees were very good!
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“Extremely professional and excellent customer service.From the 1st phone ......”

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Jan 25,2017
Minithumbup
By: 'Dave.Hanson'
Jan 25,2017
0 people found
this helpful
Extremely professional and excellent customer service. From the 1st phone call to handing property back. Strongly advised anybody near by use belvoir. 10/10 from....
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Comment on agent fees
Good
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“A warm, friendly service. Responded quickly and efficiently to all ......”

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Jan 23,2017
Minithumbup
By: 'Graeme'
Jan 23,2017
0 people found
this helpful
A warm, friendly service. Responded quickly and efficiently to all our queries. Managed and undertook repairs without fuss. Maintained clear communication....
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“As an international student, I am extremely satisfied with Belvoir's ......”

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Jan 12,2017
Minithumbup
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Nicole
By: 'Filip'
Jan 12,2017
0 people found
this helpful
As an international student, I am extremely satisfied with Belvoir's professionalism, responsiveness, and friendliness. In spite of all the problems our flat has encountered during our tenancy (some were minute, others more significant), Belvoir has always been readily available to deal with them promptly and ...
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“Excellent service. I've been using Belvoir as a landlord for ......”

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Aug 11,2016
Minithumbup
By: 'Liz'
Aug 11,2016
1 people found
this helpful
Excellent service. I've been using Belvoir as a landlord for seven years and would not consider going elsewhere. The team are professional, friendly, helpful, extremely efficient and make every letting seamless. The rates are extremely competitive and for the level of service they provide, represent ...
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Comment on agent fees
Good
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“I've been renting from Belvoir for over 5 years, and I've ......”

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Aug 09,2016
Minithumbup
By: 'CS'
Aug 09,2016
1 people found
this helpful
I've been renting from Belvoir for over 5 years, and I've found the team to be consistently friendly and quick to respond to issues. For example, I recently used the online maintenance reporting site to mention four (minor, non-urgent) matters, and did so on a Sunday ...
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“Nicole Bentley has been so supportive during the time of ......”

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Aug 08,2016
Minithumbup
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Nicole
By: 'Alison'
Aug 08,2016
1 people found
this helpful
Nicole Bentley has been so supportive during the time of my daughter's move into her flat for her final year at the University of Warwick. We have had some issues in the new flat (nothing really major - more just frustrating and worrying for a ...
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Comment on agent fees
Can't really comment.
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“Excellent service, very professional and friendly team. I am impressed ......”

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Jul 23,2016
Minithumbup
By: 'G'
Jul 23,2016
0 people found
this helpful
Excellent service, very professional and friendly team. I am impressed by their personal approach, response time, knowledge and expertise. Would highly recommend Belvoir Lettings to both tenants and landlords....
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“I have been using Belvoir for the past two years ......”

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Jul 07,2016
Minithumbup
By: 'Clara'
Jul 07,2016
0 people found
this helpful
I have been using Belvoir for the past two years and as an international student, I knew I could always count on them. They are very friendly and responsive when there is a problem....
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“Belvoir is one of the best real estate agents in ......”

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Jul 06,2016
Minithumbup
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Nicole
By: 'warwickstudent/aamin'
Jul 06,2016
0 people found
this helpful
Belvoir is one of the best real estate agents in Leamington and after trying quite a few it's safe to say that we had an excellent experience with them. Usually estate agents don't care about students in particular but Nicole was absolutely brilliant. She followed ...
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Comment on agent fees
Good
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“No problems at all. Always available to deal with any ......”

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Jul 01,2016
Minithumbup
By: 'Hannie95'
Jul 01,2016
0 people found
this helpful
No problems at all. Always available to deal with any issues. We were kept in the loop regularly and communication was great....
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Comment on agent fees
Good
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“We have used Belvoir for the past three years and ......”

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Jun 30,2016
Minithumbup
By: 'John'
Jun 30,2016
0 people found
this helpful
We have used Belvoir for the past three years and found them very professional in the way they marketed our apartments. Not taking more than a week to rent them. We have no hesitation in recommending them to anyone thinking of letting a property....
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Comment on agent fees
Very fair and good value for money.
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“Great agency, undoubtedly the best one I know in the ......”

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Jun 24,2016
Minithumbup
By: 'Giulia'
Jun 24,2016
0 people found
this helpful
Great agency, undoubtedly the best one I know in the UK. The apartment was received in perfect conditions and the staff, in addition to being extremely friendly, was always available to help. As a student, I have never found it this convenient to rent an ...
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“One of the best letting agencies in the town. They ......”

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Jun 22,2016
Minithumbup
By: 'Persa'
Jun 22,2016
0 people found
this helpful
One of the best letting agencies in the town. They are very friendly and respond to you in a timely manner. Especially when they are also in charge of the maintenance, they are very quick and efficient - this is what you need when something ...
read full review
Comment on agent fees
Their fees follow the market however charging ‚£25 for a reference for next property to let that they didn't let for you is a bit much!
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“Most professional and friendly I have seen in my life, ......”

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Jun 03,2016
Minithumbup
By: 'Paul'
Jun 03,2016
0 people found
this helpful
Most professional and friendly I have seen in my life, and I have traveled a lot. I am not from UK and yet they made me visit apartments less than an hour after I arrived in their office, even showing me the area around and ...
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Comment on agent fees
Polite, yet friendly and very professional.
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“Sue and John are Belvoir are fantastic to talk to ......”

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Jun 02,2016
Minithumbup
By: 'David'
Jun 02,2016
0 people found
this helpful
Sue and John are Belvoir are fantastic to talk to - We've been renting a little property in Leamington for two years now and have always felt taken care of by the whole team. Aswell as helping us with any questions or small problems, we ...
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Comment on agent fees
Good
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“First of all they are very likeable people and like ......”

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May 30,2016
Minithumbup
By: 'Cosmin'
May 30,2016
0 people found
this helpful
First of all they are very likeable people and like the word says you are by default able to like the, because they are kind and from the start trustworthy. Their agency was the only one that responded to my emails before getting in UK. ...
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Comment on agent fees
Same fees are at other agencies, no worries.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

OUR COMPLAINTS PROCEDURE (NALS & TPO)


The Property Ombudsman complaints procedure timescales.

CODE OF PRACTICE

We have 3 days to acknowledge a written complaint

We then have 15 days to give a FULL RESPONSE explaining the option to escalate the complaint to the TPO.

We then have 8 weeks to complete a full investigation and issue a final viewpoint letter.

These timescales are the same if the complainant comes directly to us.
Last updated at 11:59 AM 27/10/2017 by allAgents

Awards won by Belvoir, Leamington Spa CV32 4NY



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