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The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 285 Reviews
98% Recommended
94% sales valuation accuracy
96% sales fee satisfaction
Neal
By : 'David'
Services : Sales(As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : RG41
Kept my wife and I constantly updated, & did a great job at keep pushing the chain along and keeping our buyer informed& ensuring that everything went without a hitch! Honest feedback...they aren't the cheapest estate agents in town, but a wise lesson to everyone, always pay for the best and you get the best!!
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 94% | 96.00% | £181,750 | £1,210,000 |
Michael Hardy
9 Broad Street, Wokingham, Berkshire
RG40 1AU
01189 776776
No Branch Video found...
1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:
Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU
3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.
Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU
5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9/18/2015, 10:02:55 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Barnaby
Neal
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG40
Outstanding service. I recently sold my Wokingham apartment through Michael Hardy. I received first class service throughout the process. I strongly recommend this... Read Full Review
By : 'Dominic'
Services : Sales( As a Vendor )
Sold price : £560000
Would you recommend ? : No
Postcode : RG2
Agent lied to buyer regarding chain free status. Called me constantly even when I asked not to for a brief period when my mother died. * in particular had extremely poor customer relationship skills and had to brief him constantly regarding the status of the... Read Full Review
H
By : Angela Walgate
Jan 2, 2019Hi Dominic, We are very sorry to hear you are unhappy with the experience you had in selling your property. I must apologise but we are struggling to match your name and the sale price of £560k with ...
Ben
By : 'Kelly'
Services : Sales( As a Vendor )
Sold price : £670000
Would you recommend ? : Yes
Postcode : RG41
I would highly recommend using Michael Hardy's services when selling a house. Ben Biggs in particular is an extremely knowledgeable, professional and friendly estate agent. Ben listened to our needs and then gave us expert advice of how we should position and price our property which... Read Full Review
Good
By : 'spartan'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : RG40
Absolutely awful and poor service. Beware of this company, they ripped me off with their reference checks and associated credit reference agency Blinc referencing. Before I committed to this I sent Michael Hardy all my employment paperwork with terms of employment. They accepted this and never... Read Full Review
bad
Barnaby
Sarah
By : 'Vinay'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RG41
One of the most professional and friendly estate agency I have ever come across. I would like to convey my sincere thanks to Mr. Barnaby Styer. Barnaby is very experienced, extremely friendly, caring and a very kind hearted person. When I decided to sell my house, I advertised my property through... Read Full Review
Good
Nick
Ben
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
The review let me select only two staff members, and I have selected Nick and Ben who dealt with my sale and my purchase, but if I could, I would select few more - Barney, Neil and the ladies of the agency who showed our house around - they were all wonderful. We used Michael Hardy for both, our... Read Full Review
To us, Michael Hardy has been worth every single penny of the commission they charge - and more. People often forget that if the agent is able to negotiate a good price, this more than ofsets fees the agent charge. We are happy with the commission charged and we feel it reflects the quality of the service.
Ben
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £505000
Would you recommend ? : Yes
Postcode : RG40
We were really impressed with the friendly and professional service we received from Ben and the team at Michael Hardy whilst buying our house earlier this year - having encountered a number of other hopeless Estate Agents during the course of our house search and purchase Michael Hardy were a... Read Full Review
Purchaser so not applicable.
Barnaby
Nick
By : 'Steven'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : RG41
We previously bought & sold with Michael Hardy and found them to be professional, friendly & patient. So when we decided it was time to move again, it was a no brainer. They worked hard to get us what we needed to make our move possible, and... Read Full Review
Good
Neal
Barnaby
By : 'I'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG40
Selling a property on behalf of an elderly parent from overseas had numerous challenges but all of the staff at Michael Hardy made the process as smooth and efficient as could be hoped for. Of particular note was their skills interacting with an elderly seller, their proactive approach to resolving ... Read Full Review
By : 'Catherine'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG41
Everyone at Michael Hardy was extremely helpful with the whole process through selling our property. They were always available to deal with any of our requests. I would absolutely use them again and highly recommend them to our friends and... Read Full Review
Good
Barnaby
Nick
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG42
We have nothing but good to say about this agency. We've had multiple problems and it's taken 15months to sell, but Barnaby and the team have been with us all the way. I can't thank them enough for the patience they have had. Even though we're paying for it, they have been very helpful. Thank you... Read Full Review
The agents fees are very expensive but I think in our case worth the money...
The agents fees are very expensive but I think in our case worth the money...
Ben
Neal
By : 'Sutton'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG41
Excellent at communicating and they really know the market place. From the viewing to handing me the keys they were very... Read Full Review
N/A
N/A
Ben
By : 'Dr'
Services : Sales( As a Vendor )
Sold price : £525
Would you recommend ? : Yes
Postcode : RG40
Ben managed our sale and purchase. From the off, he was a true professional in managing expectations and negotiating tricky situations-we have been very lucky to have had him on our team during what is an extremely emotive... Read Full Review
Good
Good
Ben
Nick
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : RG41
I would like to thank Ben, Nick and Neal at Michael Hardy for the very smooth and well managed house sale. All the team were friendly, professional and supportive throughout, and we felt very comfortable and confident in their abilities and approach. Their valuation of our property was also spot... Read Full Review
Value for money!
Value for money!
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG40
We found Mchael Hardy very efficient when buying our new property through them. They were helpful all the way from offer to completion. There was always someone to answer questions or put our minds at rest. We would highly recommend... Read Full Review
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG40
We received an excellent service from the whole team at Michael Hardy. From the initial discussions through to completion they made the whole process as easy as possible and really went the extra mile for... Read Full Review
A fair fee which felt good value for money.
A fair fee which felt good value for money.
By : 'John'
Services : Sales( As a Buyer )
Sold price : £525000
Would you recommend ? : Yes
Postcode : RG40
Helped acceptance of our offer by vendor. Always helpful in arranging viewings at various times at the property, with representative at site. Helped keep me up to date when difficulties incurred achieving exchange. All... Read Full Review
N/A
N/A
Neal
By : 'Extra'
Services : Sales( As a Vendor )
Sold price : £630000
Would you recommend ? : Yes
Postcode : RG41
Neal was the voice of reason throughout our sale and purchase. When others were less motivated, Neal's positive attitude and willingness to go the extra mile to ensure everything ran smoothly, was more than... Read Full Review
Reasonable rates.
Barnaby
By : 'Ron'
Services : Letting( As a Owner )
Sold price : £580000
Would you recommend ? : Yes
Postcode : RG1
I have been a customer of Michael Hardy for 10 years both as a Landlord and recently when selling my property. I have been living overseas throughout the whole period which places a higher requirement on the Agent. I have been very impressed throughout my absence with the service I have received... Read Full Review
reasonable and in line with Agents fees.
reasonable and in line with Agents fees.
Neal
By : 'David'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : RG41
Kept my wife and I constantly updated, & did a great job at keep pushing the chain along and keeping our buyer informed& ensuring that everything went without a hitch! Honest feedback...they aren't the cheapest estate agents in town, but a wise lesson to everyone, always pay for the best... Read Full Review
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!
Good,as my comments state,they aren't the cheapest in town,but by far have the best staff so they are definitely worth every penny!