Bury, BL9
4.8/5, 232 reviews
93% recommended
95% sales valuation accuracy
99% sales fee satisfaction
83% lettings valuation accuracy
94% lettings fee satisfaction

“MM was the agent for my sale and purchase so ......”

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Jun 15,2016
Minithumbup
Beverley
Caroline
By: 'John'
Jun 15,2016
0 people found
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MM was the agent for my sale and purchase so I've experienced from both sides. Valuation was quickly arranged, Samantha was very professional and helpful. Photography followed the next day, very good service. First viewing the day after and sold for asking price.

A few stumbling blocks along the road with surveyors, banks and solicitors - Bev and Caroline kept in touch daily (sometimes hourly!), fitting in to my hectic schedule, chasing up solicitors, defusing any problems and offering a calming influence to stressed out buyers and sellers!

This is my 4th house move and by far the best service I have had from an agent, you can tell they have structured systems in place to manage clients and know exactly where everything is up to. Would recommend and use again. It just works :-)
Comment on agent fees
Fees are average but I think they earned them!
Was this helpful? Yes
By: Natasha
Jun 15, 2016
Hello John. Thank you for taking the time to leave this great review and for choosing to sell and purchase through Miller Metcalfe. This is fantastic feedback and i will pass it onto the team. Thanks again for choosing Miller Metcalfe and we wish you the very best.

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Opening Hours
Address

Miller Metcalfe
9-11 Market Street
Bury
Lancashire
BL9 0AH
0161 358 0910

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £61,500 £17,750,000
Lettings 83% 94% £425 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 9 1 107 5 77 8 18 1
Areas covered
  • BL0
  • Ramsbottom
  • BL8
  • Bury
  • BL9
  • Bury
  • M26
  • Radcliffe
  • M45
  • Whitefield
  • BB4
  • Blackburn
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

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Images & Videos

“Miller Metcalf provided a good service. Some ......”

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Nov 19,2024
Minithumbup
Roxanna
Matt
By: 'David'
Nov 19,2024
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Miller Metcalf provided a good service. Some areas need improvement....
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“Absolutely amazing, they were really supporti......”

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Nov 11,2024
Minithumbup
Chloe
Roxanna
By: 'Aaliyah'
Nov 11,2024
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Absolutely amazing, they were really supportive and patient I'm really pleased as it's my first time going through it all....
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By: Miller Metcalfe
Nov 11, 2024
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“Really good service right from the start. Th......”

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Nov 11,2024
Minithumbup
Amy
Amy
By: 'John'
Nov 11,2024
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Really good service right from the start. The whole team and friendly and professional. Helped me sell quickly due to chain pressure and gave good advice at all stages of the sale....
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By: Miller Metcalfe
Nov 18, 2024
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“Absolutely amazing, they were really supporti......”

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Nov 09,2024
Minithumbdown
Roxanna
Chloe
By: 'Aaliyah'
Nov 09,2024
0 people found
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Absolutely amazing, they were really supportive and patient I’m really pleased as it’s my first time going through it all....
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“Cannot speak highly enough of the guys in the......”

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Nov 08,2024
Minithumbup
Amy
By: 'Simon & Brooke'
Nov 08,2024
0 people found
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Cannot speak highly enough of the guys in the Bury branch! Especially Amy O who was fantastic from start to finish. Such a proactive team, so easy to deal with and never leave you waiting for an answer. Highly recommend and we will be using ...
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Nov 08, 2024
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“We are in the process of buying a property th......”

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Nov 06,2024
Minithumbup
Roxanna
By: 'Steph'
Nov 06,2024
0 people found
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We are in the process of buying a property through Miller Metcalfe. So far i cannot fault the service we have received. The staff are all really friendly and helpful and have kept in touch every step of the way....
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By: Miller Metcalfe
Nov 07, 2024
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“HOUSE PURCHASE MADE EASY WITH FULL SUPPORT.....”

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Nov 05,2024
Minithumbup
Roxanna
Chloe
By: 'DAVID'
Nov 05,2024
0 people found
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Miller Metcalfe are the Estate Agents for the property we are buying. During the whole purchase process MM have been professional, efficient and effective and have demonstrated excellent Customer Care. We are very happy with their sales and conveyancing services and will recommend them to ...
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By: Miller Metcalfe
Nov 05, 2024
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“Good advice regarding appointing a solicitor.......”

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Oct 30,2024
Minithumbup
By: 'Elizabeth Gray'
Oct 30,2024
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Good advice regarding appointing a solicitor. Our calls/queries answered quickly, Good communication....
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By: Miller Metcalfe
Oct 30, 2024
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“Friendly and professional service....”

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Oct 28,2024
Minithumbup
Roxanna
By: 'David'
Oct 28,2024
0 people found
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Miller Metcalfe in Bury have been friendly and professional in helping me to purchase a property I want to buy....
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By: Miller Metcalfe
Oct 30, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Excellent service and prompt in replying to m......”

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Oct 25,2024
Minithumbup
Roxanna
Chloe
By: 'Julienne Fisher'
Oct 25,2024
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Excellent service and prompt in replying to my queries. Thank you...
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By: Miller Metcalfe
Oct 30, 2024
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“MM represented me on the recently agreed sale......”

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Oct 17,2024
Minithumbup
Amy
Chloe
By: 'TS'
Oct 17,2024
0 people found
this helpful
MM represented me on the recently agreed sale of my property in Stoneclough. I dealt with Amy & Chloe during the process and I highly recommend using them as your agent if you have a property in the area. They were polite, professional, and diligent on ...
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“Miller Metcalfe and Roxanna in particular wer......”

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Oct 16,2024
Minithumbup
Roxanna
By: 'Mrs H'
Oct 16,2024
0 people found
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Miller Metcalfe and Roxanna in particular were very professional and helpful throughout the whole process of our house purchase. They were always available to deal with our queries and ensured that they saw the purchase through on agreed timescales keeping us updated at all times....
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By: Miller Metcalfe
Oct 30, 2024
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“Fantastic service from start to completion , ......”

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Oct 15,2024
Minithumbup
Matt
Roxanna
By: 'Martyn HUNT'
Oct 15,2024
0 people found
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Fantastic service from start to completion , thanks to Matthew , Chloe and Roxanne they all made a difficult time so easy . Wouldn't hesitate in recommending Miller Metcalfe . Thanks guys ....
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“Amazing estate agents! Our house sold in less......”

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Oct 07,2024
Minithumbup
Amy
Chloe
By: 'Sarah & Alex'
Oct 07,2024
0 people found
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Amazing estate agents! Our house sold in less than a week! Everyone (Matt, Barry, Amy and Chloe) that we have dealt with has been great and really responsive. They are competitively priced and we liked their approach from start to finish....
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By: Miller Metcalfe
Oct 07, 2024
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“Very helpful and friendly. Professional, well......”

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Oct 02,2024
Minithumbup
Chloe
By: 'Tasha & David'
Oct 02,2024
0 people found
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Very helpful and friendly. Professional, well mannered service. Would recommend....
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By: Miller Metcalfe
Oct 04, 2024
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“Prompt attention. Very friendly and professi......”

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Sep 16,2024
Minithumbup
Chloe
By: 'Elaine'
Sep 16,2024
0 people found
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Prompt attention. Very friendly and professional advice helping me navigate the stages through to making an offer to having this accepted....
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By: Miller Metcalfe
Sep 18, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Warm, friendly and enthusiastic staff...”

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Sep 05,2024
Minithumbdown
Roxanna
Matt
By: 'Paul'
Sep 05,2024
0 people found
this helpful
Matt was keen and enthusiastic about our property and stayed in touch over a period of time to engage our custom. Roxanna has been very professional and quick to respond via email and phone. Miller Metcalfe found us a buyer inside three weeks, perfect. Warm ...
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By: Miller Metcalfe
Sep 10, 2024
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“Excellent team - knowledgeable, professional and kind....”

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Aug 31,2024
Minithumbup
Sarah
Beverley
By: 'Steve Holland'
Aug 31,2024
0 people found
this helpful
The team at Miller Metcalfe Bury were excellent and guided us carefully through the whole process at what was quite an emotional time. We looked at a couple of Estate Agents but Sarah impressed us with her knowledge of the local market and the rationale ...
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Roxanna was extremely helpful, informative an......”

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Aug 31,2024
Minithumbdown
Roxanna
By: 'Aaron'
Aug 31,2024
0 people found
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Roxanna was extremely helpful, informative and great to work with. We were kept fully update led throughout the process. It's so refreshing to work with individuals like this who are a real credit and asset to their employer....
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By: Miller Metcalfe
Sep 10, 2024
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“Amy's has been fantastic throughout my buying......”

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Aug 30,2024
Minithumbup
Amy
By: 'philip'
Aug 30,2024
0 people found
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Amy's has been fantastic throughout my buying experience highly recommend...
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By: Miller Metcalfe
Sep 10, 2024
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“Thanks to a great team for their hard work so......”

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Aug 30,2024
Minithumbup
Amy
Roxanna
By: 'Roxy'
Aug 30,2024
0 people found
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Thanks to a great team for their hard work so far!...
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Our experience in purchasing our first home h......”

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Aug 30,2024
Minithumbup
Amy
By: 'Alex Flynn'
Aug 30,2024
0 people found
this helpful
Our experience in purchasing our first home has been excellent. Miller Metcalfe were very accommodating allowing us to have several viewings even after we agreed to purchase the property. The communication has been brilliant, Amy Ormrod has kept us updated every step of the way ...
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Roxanna has been very professional and suppor......”

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Aug 30,2024
Minithumbdown
Roxanna
By: 'Nur'
Aug 30,2024
0 people found
this helpful
Roxanna has been very professional and supportive throughout our journey in purchasing a property. Responded to queries appropriately and within a good timeframe. We are really happy with the service that was provided....
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Roxanna has been great, always very professio......”

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Aug 30,2024
Minithumbdown
Roxanna
By: 'Jen'
Aug 30,2024
0 people found
this helpful
Roxanna has been great, always very professional and polite and kept me updated with the progress. I would highly recommend Miller Metcalfe....
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“So far the team have been excellent, providin......”

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Aug 29,2024
Minithumbup
Amy
Beverley
By: 'Anthony'
Aug 29,2024
0 people found
this helpful
So far the team have been excellent, providing me with regular updates and informing me of viewings and feedback from potential purchasers, all of which help inform me of the state of the current market...
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Always friendly and helpful....”

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Aug 29,2024
Minithumbup
Amy
Matt
By: 'Anne'
Aug 29,2024
0 people found
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Always friendly and helpful. Followed up any queries promptly. We appreciated guidance given in valuing and selling the property....
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“Great service, smooth and quick. Chloe was re......”

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Aug 29,2024
Minithumbup
Chloe
By: 'Sophie'
Aug 29,2024
0 people found
this helpful
Great service, smooth and quick. Chloe was really helpful and sorted any issues out ASAP for us....
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“I have no hesitation in recommending the staf......”

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Aug 29,2024
Minithumbup
Roxanna
Chloe
By: 'Barbara'
Aug 29,2024
0 people found
this helpful
I have no hesitation in recommending the staff and service at Miller Metcalfe, BURY BRANCH, very friendly & helpful throughout, they also keep me regularly updated of everything going on with the house sale....
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Customer service is excellent. Phone calls, e......”

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Aug 29,2024
Minithumbup
Amy
Roxanna
By: 'Hayley'
Aug 29,2024
0 people found
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Customer service is excellent. Phone calls, emails are prompt and returned quickly. Can't think of anyway they could have been better really....
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Great customer service, trust worthy and extr......”

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Aug 29,2024
Minithumbup
Chloe
Amy
By: 'Claire'
Aug 29,2024
0 people found
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Great customer service, trust worthy and extremely helpful during a stressful time of selling my property...
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By: Miller Metcalfe
Sep 10, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...
Staff picture Beverley
(47)
Staff picture Amy
(40)
Staff picture Roxanna
(33)
Staff picture Chloe
(24)
Staff picture Caroline
(22)
Staff picture Amy
(19)
Staff picture Matt
(5)
Staff picture Sarah
Staff picture Barry
(0)

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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Miller Metcalfe

Branch - Bury, BL9