100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
May 26,2016
May 26,2016
1
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I had to unexpectedly rent out my home quite quickly, and having contact Northwood (after hearing their radio ad) on Monday afternoon, I had an appointment for an agent, Pav Romanay, to visit on Tuesday morning. I had other local agents booked to see the same morning, and expected to go with one of them - the guaranteed rental scheme just didn't make sense to me, I was expecting a catch!
Pav was great - he was thorough, clear and concise in explaining the process and details with me. I needed my mortgage covered, guaranteed, every month, and I was anxious about what would happen if a tenant didn't pay or if the property was empty. I was reassured that with Northwood, neither of these situations would affect me, as they would pay me the agree rent regardless. I was underwhelmed by the two local agents who visited, who explained complicated fees and levels of services, additional costs left right and centre, and seemed more interested in winning the business from the each other, than my personal circumstances and requirements. I felt totally confident that Northwood was the right choice - I had nothing to pay them, no hidden check-out fee here, or inventory fee there. They just pay me, every month. End of.
The property was on their website by Tuesday afternoon, and tenants were found quickly - not that I was concerned, as I knew my rent would come in even if the property was empty. I feel totally assured that the property will be handed back to me in the same state as I left it, and I would have no hesitation in recommending Northwood to anyone who wants to rent a property - in fact, I already have.
Thanks Northwood - a genuine review from a genuinely happy customer, who, when going through a tough time found a company who could genuinely make my life easier.
Pav was great - he was thorough, clear and concise in explaining the process and details with me. I needed my mortgage covered, guaranteed, every month, and I was anxious about what would happen if a tenant didn't pay or if the property was empty. I was reassured that with Northwood, neither of these situations would affect me, as they would pay me the agree rent regardless. I was underwhelmed by the two local agents who visited, who explained complicated fees and levels of services, additional costs left right and centre, and seemed more interested in winning the business from the each other, than my personal circumstances and requirements. I felt totally confident that Northwood was the right choice - I had nothing to pay them, no hidden check-out fee here, or inventory fee there. They just pay me, every month. End of.
The property was on their website by Tuesday afternoon, and tenants were found quickly - not that I was concerned, as I knew my rent would come in even if the property was empty. I feel totally assured that the property will be handed back to me in the same state as I left it, and I would have no hesitation in recommending Northwood to anyone who wants to rent a property - in fact, I already have.
Thanks Northwood - a genuine review from a genuinely happy customer, who, when going through a tough time found a company who could genuinely make my life easier.
Comment on agent fees
As this is a guaranteed rental scheme, the fees are naturally higher than other agents offered. However, when I worked out all the additional costs that would be involved with going with a different agent, I think that Northwood are incredibly reasonable.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £340,000 | £575,000 |
| Lettings | 100% | 97% | £575 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 43 | 1 | 21 | 2 | 3 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SL1
- Maidenhead
- SL2
- Windsor
- SL3
- SL4
- SL5
- SL6
- SL7
- SL8
- SL9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 02,2023
Aug 02,2023
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A+! Great team who manage it all for you. Very good to communicate with, reliable and always available.
Anna in in the office, Lingam in the accounts/finance team and Parv above all is a brilliant - who feels like he is dedicated to you 100%. ...
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Mar 30,2023
Mar 30,2023
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Anna and Lingam and Pav did a great job for me in finding tenants in Maidenhead. Very thorough and I will come back to Northwood next time. This is surely the best agent in the area!...
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May 02,2023
May 02,2023
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Northwood has been fantastic helping me find what I wanted under difficult circumstances. The Agent (Anna) I dealt with was patient understanding and totally professional.
The service was excellent and I felt really valued, this is in complete contrast to the 5 others I tried previously
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Jan 27,2023
Jan 27,2023
0
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Simple yet professional Team.
Identifying Customer needs , and giving them proper guidance .
Proper updates and communication .
I am happy to recommend North wood ....
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Jan 17,2024
Jan 17,2024
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“Excellent service, I have been using their services from past few years, great working with Lingham & Katie from Northwood. They found reliable tenants for us & deal with queries/issues promptly”....
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Sep 28,2023
Sep 28,2023
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Great working with Pav, Anna and Lingam from Northwood and the whole team, amazing service. Found reliable tenants for us within the first week of advertising and had great service from them ever since. Highly recommend. 👏👏...
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Sep 18,2023
Sep 18,2023
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Brilliant service. Exceptional customer service. I have now completed another tenancy agreement. The tenants found have been professional, courteous and above all the whole process has been exceptionally quick.
The whole team deserve a mention at Northwood: Lingam, Anna, Claire and Pav. They remain impartial ...
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May 24,2023
May 24,2023
0
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Excellent service, I trusted Pav with the sale of my home and couldnt recommend the team enough. The office staff was great and was able to assist me with any questions. Will use again, thanks guys....
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Nov 02,2022
Nov 02,2022
0
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I am a Landlord who has been with Northwood for over 6 years. I have felt the service given to me and to the tenant has been excellent. Northwoods has maintained a fair and transparent relationship between me and the tenant....
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Nov 01,2022
Nov 01,2022
0
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Having let via Northwood Maidenhead for a few years now, I appreciate the professionalism, market knowledge and guidance they have to offer. Pav is always at hand to deal with any concern, be it inventory, contract or viewing related. I am sure we will only ...
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Oct 02,2022
Oct 02,2022
0
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I instructed Northwood out of the many agents in Maidenhead to find me a tenant. Right from the beginning Pav told me that he would not let down, get the property tenanted pretty much immediately and get me the best price for rental. Well, he ...
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Aug 23,2021
Aug 23,2021
0
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Pav was very helpful.. I am very pleased with all the help he provided with letting my flat. It wouldn't certainly be possible without him. Thanks again, Pav!...
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Aug 21,2021
Aug 21,2021
0
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Pav is very professional and friendly guy who helped to let our property without any hassle. Pav made all the process very smooth and hassle-free. We are happy to work with Pav and will continue to work with him in the future. He understood our ...
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Aug 17,2021
Aug 17,2021
0
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Brilliant experience with the team at Northwood, especially Pav. I've never known someone that knows the market so well and is entirely dedicated in their efforts to ensure a successful outcome. I have used them both on the sales and letting side with Pav Romanay ...
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Mar 18,2021
Mar 18,2021
0
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Pav is very enthusiastic and helpful. He explained every step to us as we went through the process and found us tenants very quickly. Would really recommend....
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Mar 01,2021
Mar 01,2021
0
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Lovely to speak to the girls at Northwood, very helpful and a pleasure to deal with. would recommend Northwood to friends....
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Jan 27,2021
Jan 27,2021
0
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Katie and the lettings team at Northwood Maidenhead are excellent and I would highly reccomend them if you are thinking of letting your property.
They are always professional and unlike many other agents are keen to resolve any problems quickly with the minimum fuss....
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Jan 27,2021
Jan 27,2021
0
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Northwood have been a brilliant estate agent. They really know the area. I have been renting my house through them for over five years now and would not use any other agent. The fee's are good and kept low and most importantly they have always ...
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Oct 26,2020
Oct 26,2020
0
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We let our granny annexe during lockdown, Pav was very helpful in explaining process, recommendations about redecoration (or not) and furnished (or not). And estimated how much rent we should charge.
The whole process was very quick, and he found a tenant within a day ...
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Jul 30,2020
Jul 30,2020
0
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Had difficulties due to lock down but eventually found tenants. The biggest reason to work with Northwood, Maidenhead is responsiveness of the team. Definitely would recommend to everyone....
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Mar 20,2020
Mar 20,2020
0
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We were so pleased with our experience with Northwood in renting out our property. The whole process of finding a tenant was as smooth and fast as I could have ever imagined.
Pav has been genuinely amazing, he was very professional, responsive and efficient. He ...
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Jan 22,2020
Jan 22,2020
0
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Northwood found tenants for two of my properties on the guaranteed rent service. I would highly recommend using them to let out your property....
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Jan 22,2020
Jan 22,2020
0
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Beth and Katie helped me find a suitable property for me and my family. We would highly recommended using them when searching for a property to rent....
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Dec 16,2019
Dec 16,2019
0
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Very professional and quick at finding good quality tenants. I will come back to Northwood next time. Lingam very helpful and professional....
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Dec 12,2019
Dec 12,2019
0
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I am really satisfied by the service provided by the Northwood agency from home finding to settling down and solving post tenancy maintenance issues very quickly...
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Dec 09,2019
Dec 09,2019
0
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I have no hesitation in recommending Northwood, Maidenhead, if you are considering the services of a letting agent for your property in this area. My wife and I have recently used them for this purpose and found all of the staff that we have dealt ...
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Oct 09,2019
Oct 09,2019
0
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Great service, I use them for a guaranteed rental scheme which allows me to rent out my flat without the hassle of finding tenants. It works really well for me as my job requires I go away alot and I cant sort out issues while ...
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Oct 01,2019
Oct 01,2019
0
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I have used Northwoods in Maidenhead for the last 4 years and to be honest I am glad I did. They have been professional, courteous and concise in dealing with all issues regarding letting my property. Highly recommended....
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Oct 01,2019
Oct 01,2019
0
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It was great to chat to a real person that understood my needs and plans, that didn’t just follow a set patter but was happy to offer their advice when asked for...
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Sep 30,2019
Sep 30,2019
0
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My experience is really good with Northwood,specially kattie Shaw is really good to help in all issues regarding property.She is excellent....
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Parvinder
(41)
Lingam
(36)
Katie
(21)
Anna
Claire
Vendor Fees
Please call 01628567717 or email [email protected] for a quote.Landlord Fees
Please call 01628567717 or email [email protected] and left us know which service you would like and we can give you a quote.Tenant Fees
As of June 1st 2019, there are no tenant fee's. Last updated at 16/09/2019, 12:50 PM by katie shwComplaints Procedure
Northwood is committed to the highest standards of service and compliance. Each of our branches is bound by the Property Ombudsman’s Code of Practice.
We understand that sometimes things can go wrong and if they do we are committed to resolving problems with the minimum of inconvenience.
Our complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficiently as possible. Should you require assistance with this process, please email us at [email protected] .
Last updated at 3:20 PM 24/01/2019 by Linham
We understand that sometimes things can go wrong and if they do we are committed to resolving problems with the minimum of inconvenience.
Our complaints procedure has been structured to ensure that any concerns are dealt with as quickly and efficiently as possible. Should you require assistance with this process, please email us at [email protected] .
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