100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 18,2012
Feb 18,2012
33
people found
this helpful
this helpful
AVOID THEM LIKE THE PLAGUE!!!
I wish i had read this site before signing an agreement with andrew louis. We arrived at the rented property for our first day and noticed that there was no electricity supply, the gas was terminated and the heating for the property was broken. The property is a managed property and all the supply to the house is managed by Andrew Louis. Its been two weeks now and still have no heating, they never fixed the electricity we had to contact the power supplier ourselves and get the supply fixed (at our cost). The agency say so many lies to say the issue is on its way to being resolved etc etc and give excuses on why there are issues but dont actually resolve the issues...
Because of the issues with the boiler and the heating we have asked to see the gas certs and energy crts and low and behold... they havent got them!, Were currently in the process of advising thegovernment regarding the property being unfit for habbitation......
I HOPE YOU NEVER DO DEALINGS WITH THEM
I wish i had read this site before signing an agreement with andrew louis. We arrived at the rented property for our first day and noticed that there was no electricity supply, the gas was terminated and the heating for the property was broken. The property is a managed property and all the supply to the house is managed by Andrew Louis. Its been two weeks now and still have no heating, they never fixed the electricity we had to contact the power supplier ourselves and get the supply fixed (at our cost). The agency say so many lies to say the issue is on its way to being resolved etc etc and give excuses on why there are issues but dont actually resolve the issues...
Because of the issues with the boiler and the heating we have asked to see the gas certs and energy crts and low and behold... they havent got them!, Were currently in the process of advising thegovernment regarding the property being unfit for habbitation......
I HOPE YOU NEVER DO DEALINGS WITH THEM
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Feb 21, 2012
We note your comments, these are unfounded. The Gas Safety Certificate is current and has been forwarded to yourself. Repair to the boiler was reported 14th February and our contractor attended the same day. The repair was booked in by the contractor to be carried out on 18th February 2012 and has confirmed this was completed. If you have a complaint regarding any services you have received, please follow our complaints procedure which can be located on our website www.andrewlouis.co.uk
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Latest Reviews
30th Jan 2019
reviewed by 'Joanne'
18th Oct 2012
reviewed by 'Phil'
18th Feb 2012
reviewed by 'UnhappyTennant'
24th Jul 2011
reviewed by 'Mike'
Opening Hours
Address
Andrew Louis
19 Eccleston Street
Prescot,Liverpool
Merseyside
L34 5QA
0151 292 8880
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 30,2019
Jan 30,2019
0
people found
this helpful
this helpful
As a first time buyer I was apprehensive about the whole process, fortunately I had a amaizing broker who calmly and reasured me through it all. It was stress free and I thank kiki for being so professional and reliable. I will be recommending to ...
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Comment on agent fees
Worth every penny
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Oct 18,2012
Oct 18,2012
33
people found
this helpful
this helpful
PLEASE DO NOT USE THEM, YOU WILL REGRET IT. I used them to let my property and have since switched and have finally got peace of mind about my property. Andrew Louis never answer their phone when you try to call, i left umpteen messages ...
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Nov 09, 2012
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(1)
Thank you for your comments.
We are sorry to hear that you have experienced such a bad service from our property management services but we take great exception from your unfounded allegations that we do not care about our clients, we do have an internal complaints procedures online so did you report this complaint to our managing director?
If not, Can we kindly request that you send full details of your complaint to [email protected] so we can have the opportunity to investigate ...
Feb 18,2012
Feb 18,2012
33
people found
this helpful
this helpful
AVOID THEM LIKE THE PLAGUE!!!
I wish i had read this site before signing an agreement with andrew louis. We arrived at the rented property for our first day and noticed that there was no electricity supply, the gas was terminated and the heating for ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21, 2012
View all comments
(1)
We note your comments, these are unfounded. The Gas Safety Certificate is current and has been forwarded to yourself. Repair to the boiler was reported 14th February and our contractor attended the same day. The repair was booked in by the contractor to be carried out on 18th February 2012 and has confirmed this was completed. If you have a complaint regarding any services you have received, please follow our complaints procedure which can be located on our website www.andrewlouis.co.uk ...
Jul 24,2011
Jul 24,2011
1
people found
this helpful
this helpful
I have recently instructed Andrew Louis to rent my property in Rainhill. i have found there staff really helpful and they found me a tenant within 3 days of signing up with them.
I would highly recommend there services, they took care of everything for me ...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
