98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
May 16,2016
May 16,2016
0
people found
this helpful
this helpful
I used Bradleys as they were letting the property already. The service was slick and the letting side is efficient too. I sold the house in a week albeit I did the viewing that actually sold the property - providing local knowledge is important and I had to rewrite the property details. Katie was very helpful.
The young girl who showed some potential renters around was disappointing - when asked if there was a bus stop near by and about the local school she replied 'I don't use buses or have children'! Luckily I was there to jump in.
Overall happy with the service and would probably use them again.
The young girl who showed some potential renters around was disappointing - when asked if there was a bus stop near by and about the local school she replied 'I don't use buses or have children'! Luckily I was there to jump in.
Overall happy with the service and would probably use them again.
Comment on agent fees
Said I had a 'deal' as I was letting the property - think I could f got the same somewhere else - a discount would be good if you do the actual viewing that sells the house.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
29th Dec 2023
reviewed by 'Karen & Steve'
12th Jan 2023
reviewed by 'Marilyn Goddard'
14th Aug 2022
reviewed by 'Wiktor'
30th May 2022
reviewed by 'Sandra Harsant'
31st Jan 2022
reviewed by 'Ashley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £28,500 | £2,400,000 |
| Lettings | 100% | 85% | £570 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 42 | 1 | 230 | 1 | 145 | 0 | 10 | 0 |
Areas covered
- EX2
- Exeter
- EX4
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Jan 31,2024
Jan 31,2024
0
people found
this helpful
this helpful
The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 29,2023
Dec 29,2023
0
people found
this helpful
this helpful
Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them for their helpfulness and understanding. We our moving back from living abroad so it has not been easy but all our queries have been dealt ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2023
Jan 12,2023
0
people found
this helpful
this helpful
We highly recommend Bradleys estate agents in Cowick street. The valuation given by Maria was spot on and the service received was above and beyond expectations.
We do not live local which meant that we relied on Maria and Bailey-Louise to ensure the security of ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2022
Aug 14,2022
0
people found
this helpful
this helpful
The lead agent was very friendly, fast, and trustworthy, and kept us up to date with all things related. The whole process of buying a house was spot on. Very professional service. They should be an example for other estate agencies....
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2022
May 30,2022
0
people found
this helpful
this helpful
Very nice team at Bradley’s St Thomas, Chris at the start and latterly Bailey and Maria. Realistic valuation and good marketing. Kept me informed during the whole, very long, process and very helpful chasing and following-up. Wouldn’t hesitate in recommending them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31,2022
Jan 31,2022
0
people found
this helpful
this helpful
We have always had great service from Bradley's Estate Agents, thank you to Chris and his team at the Cowick Street office for all your hard work! Always find them to be professional, friendly and approachable and very knowledgable at what they do ! 5*...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2021
Nov 17,2021
0
people found
this helpful
this helpful
We would like to thank the team at St Thomas for the amazing service we have had during the last view months which has lead to a successful completion. We reside abroad and all our dealings have been on a remote basis from beginning to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2021
Aug 05,2021
0
people found
this helpful
this helpful
Highly recommend Christian and the team at St Thomas. Christian gave us a well researched and accurate valuation of our property, then employed a professional photographer on our behalf who produced high quality images which made our property stand out amongst the others.
Viewings were ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2021
Jun 18,2021
0
people found
this helpful
this helpful
We used Bradleys to sell our property. Everyone we dealt with was professional and very helpful. The quality of the brochure was great, they were very easy to contact and were very responsive. Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2021
Mar 27,2021
0
people found
this helpful
this helpful
The Bradley's team in St Thomas, Exeter gave an exceptional service. They were supportive and understanding, always very responsive to concerns and queries. Nothing was too much trouble, they were helpful in opening up communication between professionals involved, which reduced the stress for us. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2021
Mar 12,2021
0
people found
this helpful
this helpful
A great service from a friendly and helpful team. Bradleys have sold 2 properties for us in the last 12 months and we have experienced a successful completion with both! - Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2021
Mar 05,2021
0
people found
this helpful
this helpful
Top agents, professional, dedicated and deliver what they say they will do on time . Very pleased with the service!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 16,2020
Jul 16,2020
0
people found
this helpful
this helpful
This was my second sale through Bradley's in the last 10 yrs. Again they did a great job for me with my sale, particularly through challenging times. Itcwas a fast sale at a better price then other agents suggested. They're friendly, responsive and communicate well....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2020
Feb 28,2020
0
people found
this helpful
this helpful
I have just sold a property and Katie and the team in the St Thomas Branch have been excellent, Katie did a fantastic job with the description and the photo’s she took were excellent.
Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2019
Dec 23,2019
0
people found
this helpful
this helpful
I bought my house three months ago with the help of Bradley's, specifically Kirsty.
I felt the need to write a review due to the exceptional level of service she provided. From the moment we first met Kirsty she was knowledgeable, personable and, above all, ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 17,2019
Dec 17,2019
0
people found
this helpful
this helpful
The team at the Cowick St branch have been excellent offering great support.
It was a long and difficult sale, although no fault of Bradleys.
Circumstances made it difficult including chain breakup's, but the team persevered and dealt with the issues as they arrived.
I ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2019
Oct 29,2019
0
people found
this helpful
this helpful
Always good at keeping me informed, coming up with ideas and helpful. The team always on hand to answer my questions and offer us advice....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
We have had a great experience selling with Katie, Chris and Kirsty. Couldn't have been more helpful, always kept up to date and in the loop. A long, long way above others we have had dealings with. Well done and thank you all for the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 14,2019
Oct 14,2019
1
people found
this helpful
this helpful
I can’t fault Katie,Kirsty and Christian at Bradleys.They were fantastic from the start.They had viewings booked within hours of the house going on the market.Their communication was great,they kept me up to date with every issue that arose. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2019
Oct 09,2019
0
people found
this helpful
this helpful
We could not be more happy with Bradley’s estate agents. They offered excellent advice and were always helpful and polite. They recently sold our house within 5 days of going on the market for over considerably over the asking price....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2019
Aug 30,2019
0
people found
this helpful
this helpful
I first saw a cottage I liked which then prompted me to put my house in the market. I have found the customer service and support of the team in St Thomas excellent and very responsive. They have kept me up to date with feedback ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2019
Aug 29,2019
0
people found
this helpful
this helpful
The team in Exeter are brilliant. They are always so helpful and willing to do anything they can to help us at Kitsons. Whenever we call we always get a friendly welcome and they are just a pleasure to have worked with for the last 5 ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2019
Aug 29,2019
0
people found
this helpful
this helpful
Excellent service from Kirsty, Katie and all the team on our recent sale. I can easily say they are the best estate agents we have ever dealt with, thorough, really know their stuff and always easy to get hold of via phone or email. Always ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2019
Aug 27,2019
1
people found
this helpful
this helpful
Amazing service!! Really helpful when it came to arranging a viewing and helped us secure our perfect house quickly and easily. Super super pleased with the service we have received, everything has been so efficient and has been clearly explained to us. Thanks so much ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2019
Aug 27,2019
0
people found
this helpful
this helpful
I am very please with all the work that Bradleys have done with my house purchase. I will be renting out my flat with Bradleys, after l move in.All the staff at Cowick street are very approachable and professional. I would not hesitate to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2019
Aug 26,2019
1
people found
this helpful
this helpful
Giving a review is normally difficult but for Chris and Kate at Bradley's couldn't be easier. I can not thank these guys enough. Chris came out and restored my faith in selling my house. I had been on the market for 8 months (with another agent). ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2019
Aug 23,2019
0
people found
this helpful
this helpful
Thank you! Found us our perfect house, always friendly & helpful, great service across the board, whoever picked up the phone knew us and our circumstances...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2019
Aug 23,2019
0
people found
this helpful
this helpful
What a breath of fresh air after experiences with previous estate agents, proactive, great communication - everything covered, and didn’t have to worry about anything. Thank you all so much, superstar team :-)...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2019
Aug 23,2019
1
people found
this helpful
this helpful
Kristy impressed us at our first meeting at our house because she seemed genuinely interested in the house and its positive advantages. She was friendly, professional and well presented. Her selling price matched our expectations and Bradley's moved forward quickly with marketing and viewings (six ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2019
Aug 22,2019
0
people found
this helpful
this helpful
Buying a new home can be worrying and somewhat stressful. From the moment of arranging a viewing with Bradley's in Cowick Street Exeter, we were treated well with such friendly, genuine, honest and helpful staff. Nothing is too much trouble and the team's knowledge is ...
read full review
read full review
Was this helpful?
Yes
Yes
Neal
(42)
Maria
(30)
Bailey-Louise
Helen
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
