60% sales valuation accuracy
70% sales fee satisfaction
56% lettings valuation accuracy
70% lettings fee satisfaction
May 16,2016
May 16,2016
0
people found
this helpful
this helpful
Don't even know where to begin, this estate agents managed to get every single thing wrong at every opportunity! We decided to take a flat after a viewing, originally we found out we would need a guarantor, and we submitted an offer accordingly with one member of staff. After a few days we were told, by another member of staff, that the landlord was happy with the arrangement, only to then be told by yet another member of staff that she didn't know there was a guarantor and so she needed to let the landlord know, at this point the landlord agreed once again that it was fine. Then we were not contacted for days and only when we pestered them did we find out any more information, they managed to get the email address of the guarantor wrong, TWICE, which delayed things further, and then after that guarantor was deemed unsuitable, we had to find another, once again paying the non-refundable guarantor fee, on top of the fee we had already payed for their appalling service and complete incompetence. The final kick in the teeth was an email saying, nonchalantly, that they had told us the deposit was the wrong amount and it was going to be £100 more, despite the advertisement and several emails informing us of the supposedly incorrect price, however, it was only AFTER we had paid non-refundable fees that someone finally managed to spot their mistake, which in itself is shambolic and meant we could not back out, all of which was made worse when the email informing us of this did not even contain an apology!. Every member of staff had no idea what was going on, would only provide information after we followed it up and mistakes were made at every opportunity, all in all, we paid an extortionate amount of money to do all the work ourselves, only to then be told of yet another mistake. The staff here are the epitome of incompetence.
What agent could do to change your mind?
highly unreasonable given that the majority of the work was done by myselfAttached Filesnbsp;
Comment on agent fees
highly unreasonable given that the majority of the work was done by myself
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Latest Reviews
16th May 2016
reviewed by 'AndyMondays'
9th May 2016
reviewed by 'Mad'
13th Feb 2015
reviewed by 'Unhappy'
25th Nov 2014
reviewed by 'Naz'
4th Sep 2014
reviewed by 'Didsbury'
Opening Hours
Address
JP & Brimelow
721 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6WA
0161 445 230
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 70% | £0 | £0 |
| Lettings | 56% | 70% | £525 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 2 | 1 | 2 | 0 | 0 | 0 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 16,2016
May 16,2016
0
people found
this helpful
this helpful
Don't even know where to begin, this estate agents managed to get every single thing wrong at every opportunity! We decided to take a flat after a viewing, originally we found out we would need a guarantor, and we submitted an offer accordingly with one ...
read full review
read full review
What agent could do to change your mind?
highly unreasonable given that the majority of the work was done by myselfAttached Filesnbsp;
Comment on agent fees
highly unreasonable given that the majority of the work was done by myself
Was this helpful?
Yes
Yes
May 09,2016
May 09,2016
1
people found
this helpful
this helpful
I've been waiting for simple repairs for three months, and have been trying to solve a damp issue for over a year. The initial solution to mould was to paint over it - unsurprisingly this didn't work!
The most frustrating part is that despite dozens ...
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What agent could do to change your mind?
I look forward to the next time the landlord pops round to beg him to change management companies because he is being taken for a rideAttached Filesnbsp;
Comment on agent fees
I look forward to the next time the landlord pops round to beg him to change management companies because he is being taken for a ride
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Feb 13,2015
Feb 13,2015
1
people found
this helpful
this helpful
Expensive and all jobs over quoted. Terrible and very stressful because requests for unnecessary work keep arriving and their work men are causing extra work by damaging the property.
We keep dealing with multiple people making communication frustrating.
Pick another agent, jp brimlow are causing ...
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Nov 25,2014
Nov 25,2014
0
people found
this helpful
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Managing of my property has been done in a worst manner possible. Charged me end every months rather than paying me. At end of tenancy my house was returned to me as an inhabitable place that needed a lot of work.
In spite of lots ...
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What agent could do to change your mind?
Rather than destroying property, they should have regular visit and as soon as they find out that tenants are not looking after the house as they should do, let me know.Attached Filesnbsp;
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Oct 02,2014
Oct 02,2014
0
people found
this helpful
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I've been using their property management service since 2005 and have been totally satisfied with their service. They deal with everything promptly and efficiently, meaning I don't have to worry about anything and can rely on them and trust them to sort everything out for me. ...
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Comment on agent fees
I thought the re-letting few was quite high at ‚£540
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Sep 04,2014
Sep 04,2014
0
people found
this helpful
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JP and Brimelow's service is superb. I can trust its staff to find suitable tenants organise repairs and attend to the accounts without a second thought. They take the stress out of being a landlord. Whatever the problem, their warm, friendly and assuredly helpful advice ...
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Sep 01,2014
Sep 01,2014
0
people found
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I recently rented my house out through JP Brimelow and can confidently say that the service I received was exemplary. Even though I spoke to many different members of the team each and everyone had a full awareness of my property, the stage at which ...
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Aug 28,2014
Aug 28,2014
0
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I am very impressed by Hannah's help and communications. She is concise, helpful an always
pleasant. Thank you Hannah. judi jayson...
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Aug 27,2014
Aug 27,2014
1
people found
this helpful
this helpful
I wanted to leave a review for Hannah and Paul. We have had nothing but problems since moving into our flat, this was due to the landlord. She made everything difficult, didn't answer emails and generally made our lives difficult and uncomfortable. Hannah and Paul ...
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Aug 13,2014
Aug 13,2014
0
people found
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this helpful
The agent Lucy Brown and all her colleagues on the Letting Side ( we manage the properties ourselves) have given excellent service over the ten + years that we have known them. We ( EM Properties) would not contemplate using any other agents.
Their professionalism is of the ...
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Jan 22,2013
Jan 22,2013
2
people found
this helpful
this helpful
Appalling for both buyers AND sellers:
1) We wanted to buy a property, had agreed with them on a sale at the asking price, received the letter from the seller that he agreed on selling the house, went for mortgage and started with the survey / sollicitor ...
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What agent could do to change your mind?
1) stick to fair business practices: if you agree on a sale with a buyer, don't change your mind after 2) stick to professional business practices: if you book a viewing, turn upAttached Filesnbsp;
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Aug 29,2012
Aug 29,2012
3
people found
this helpful
this helpful
Shocking service right from the start of our tenancy. They are ridiculously slow to sort anything out, some issues were ongoing for months and were never sorted!! The staff do not communicate with each other and so issues are lost/not dealt with at all!
...
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What agent could do to change your mind?
Actually sort issues out in the property. Communicate with each other better.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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