100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction
May 10,2016
May 10,2016
12
people found
this helpful
this helpful
Stay away from these Cowboys. Despicable bunch of liars,* and unprofessional people!
We went for a viewing in Beckton, on the beginning of April and we decided to take the property. It was located in a beautiful residential and quiet area. During the viewing they told us the fees would be only 540 agency fee, nothing else, and that the landlord would be managing the property from there. Once we went to leave the 500 holding fee for the house and sign the binding contract, they told us that there would be more 200 and something for inventory but 100 and something for check in fee!! Also, they told us the agency is managing the property and every year we would have to pay to renew the contract!! When I told them that it was not what they told us during the viewing, they said that M*, the person who showed us the house wasn't sure about it!!!! Anyway, because we really wanted that house, we decided to go ahead with the deal and we left the holding deposit and signed the contract!
Then, 2 DAYS BEFORE THE MOVE, these people told us THAT WE COULDN'T MOVE because there was some problems with the landlord!!! So 2 days before the move, when I had everything packed, all necessary arrangements done, having to leave the house where I was staying with a truck full of furniture and personal belongings! Bryants, this despicable agency, didn't even bother to give us the exact reason why we couldn't move, neither give us the landlord details so we could try deal with him directly. Instead, they refuse even to meet us, and just said, here's your money back, now sort out yourself!!!! They also said - No worries, we have good news, you can take this house in West Ham that is exactly the same, but without garage. SO, after everything what they done to us, they were still expecting to take money from us, offering us a horrible house in a horrible area, saying "it's exactly the same as the other one"!!! I wonder where this kind of people come from! Bunch of maggots...
We went for a viewing in Beckton, on the beginning of April and we decided to take the property. It was located in a beautiful residential and quiet area. During the viewing they told us the fees would be only 540 agency fee, nothing else, and that the landlord would be managing the property from there. Once we went to leave the 500 holding fee for the house and sign the binding contract, they told us that there would be more 200 and something for inventory but 100 and something for check in fee!! Also, they told us the agency is managing the property and every year we would have to pay to renew the contract!! When I told them that it was not what they told us during the viewing, they said that M*, the person who showed us the house wasn't sure about it!!!! Anyway, because we really wanted that house, we decided to go ahead with the deal and we left the holding deposit and signed the contract!
Then, 2 DAYS BEFORE THE MOVE, these people told us THAT WE COULDN'T MOVE because there was some problems with the landlord!!! So 2 days before the move, when I had everything packed, all necessary arrangements done, having to leave the house where I was staying with a truck full of furniture and personal belongings! Bryants, this despicable agency, didn't even bother to give us the exact reason why we couldn't move, neither give us the landlord details so we could try deal with him directly. Instead, they refuse even to meet us, and just said, here's your money back, now sort out yourself!!!! They also said - No worries, we have good news, you can take this house in West Ham that is exactly the same, but without garage. SO, after everything what they done to us, they were still expecting to take money from us, offering us a horrible house in a horrible area, saying "it's exactly the same as the other one"!!! I wonder where this kind of people come from! Bunch of maggots...
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Dec 14, 2019
exactly Bunch of maggots, landlords details should be on the contract you signed
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Latest Reviews
27th Jun 2023
reviewed by 'Wahzeer'
8th Jul 2022
reviewed by 'Jennie'
14th Apr 2022
reviewed by 'Chris Arthur'
21st Jun 2021
reviewed by 'Gill and pam'
29th Mar 2021
reviewed by 'Lesley'
10th Sep 2020
reviewed by 'Laura'
Opening Hours
Address
Bryants Estate Agents
1 Mary Rose Mall
Beckton,London
Greater London
E6 5LX
020 7474 886
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £265,000 | £505,000 |
| Lettings | 100% | 71% | £1,175 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 4 | 2 | 2 | 0 | 1 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Jun 27,2023
Jun 27,2023
0
people found
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Was looking for a property to rent through bryants beckton. Wasted my time took a whole week just to start checks. Promised me i will be getting my keys on a wed week after making me go in and out only to find out on ...
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Jul 08,2022
Jul 08,2022
0
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The whole buying property process is quick and smooth. Many thanks to Leslie and his team! Whenever we have questions, they solved them promptly....
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Apr 14,2022
Apr 14,2022
2
people found
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Totally unacceptable the way they work! Very unprofessional from the manager Karl and Hasun. I do not understand how this estate agent receive positive feedback at all. Do yourself a favour and avoid the hassle, do not use them...
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Jun 21,2021
Jun 21,2021
0
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Just completed on our property and wanted to thank the team at Bryant’s beckton especially Les for all their help. What has been a stressful time was helped by Les’s kindness and support. Can’t thank you enough Les you went over and ...
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Mar 29,2021
Mar 29,2021
0
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I sold my rental property through Bryant's in Beckton, with Les Estall. The whole experience went smoothly and Les kept me informed and updated with the progress of the sale at all times. I would highly recommend Les and his Team at Beckton. At the ...
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Apr 13, 2022
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Chris Arthur, this was not my experience at all and I stand by my review! ...
Sep 10,2020
Sep 10,2020
2
people found
this helpful
this helpful
Completely unimpressed. I had scheduled a viewing in East London, showed up and wait for 25 minutes. Les was a no show. When I called to ask where he was, I was told my viewing had been cancelled- by me. I asked how that was possible, ...
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Jul 11,2020
Jul 11,2020
0
people found
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Rhiannon at Bryan Estates was super lovely organising a flat for myself and my friend. She was very quick to reply to our messages when we were putting in the offer. The only thing that worried us was having to pay the first month rent ...
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Jul 11,2020
Jul 11,2020
0
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We’ve just rented out a 2 bedroom flat with Bryan Estates and we’ve had a great experience. They have been helpful and kind about the process and it has run relatively smoothly....
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May 30,2019
May 30,2019
0
people found
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this helpful
Very happy with service we received from the start to the end of the tenancy from the team, I have dealt with their Plaistow branch mainly Asma who was my main point of contact, thanks to Asma for all her help & advice Asma thank you ...
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Comment on agent fees
Good
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May 17,2019
May 17,2019
0
people found
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Our offer was accepted by Bryants Estate Agents to buy a 1 bedroom house in Beckton. We received official email confirming that our offer has been accepted by landlord. We started paper work and paid money for accountant to start paper work for us. Than 6 days ...
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Nov 09,2018
Nov 09,2018
0
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I was helped by them, especially about Mr. Les Estall. And they informed me about everything. I am in the property managed by them since two years.
They respond to any request....
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Comment on agent fees
I don't understand why I have to pay the contract renewal...
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Oct 08,2017
Oct 08,2017
3
people found
this helpful
this helpful
Poor customer service. Are only interested in comm sales than paper work (such as contract renewal) is a low priority....
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Comment on agent fees
I can only comment on the letting side, as a landlord I wouldn't use them again!
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Sep 06, 2021
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(4)
Marylin Bryant is unbelievably UNPROFESSIONAL AND RUDE. She disrespected me the whole time, belittled my knowledge of properties, and even laughed at me, for making a simple question. Marylin is not only absolutely rude in the way she speaks, but did so as if she were doing ME, a potential client, a favour. BRYANT didn´t even let me speak before hanging up the phone, saying she was too busy. Never felt so disrespected. ...
May 10,2016
May 10,2016
12
people found
this helpful
this helpful
Stay away from these Cowboys. Despicable bunch of liars,* and unprofessional people!
We went for a viewing in Beckton, on the beginning of April and we decided to take the property. It was located in a beautiful residential and quiet area. During the viewing they ...
read full review
read full review
Was this helpful?
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Yes
Dec 14, 2019
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(1)
exactly Bunch of maggots, landlords details should be on the contract you signed ...
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