100% sales valuation accuracy
100% sales fee satisfaction
25% lettings valuation accuracy
50% lettings fee satisfaction
Apr 29,2016
Apr 29,2016
5
people found
this helpful
this helpful
Unfortunately, my former amazing agent retired and handed their business over to this bunch of clowns that I have always avoided in the past due to verbal poor reviews from friends etc.
Awful agency. Lettings ran by patronising incompetent children
If you like your queries being ignored or (finally) abruptly answered, given the run around or just being dealt with in an unhelpful rude manner then these are the letting agents for you. Difficult and awkward unless they're taking your money. Don't even bother ringing the out of hours service in an emergency (no gas in winter and locked out of the property and the agents have a spare set of keys!!!) as the lady is clearly out shopping and takes great umbrage in being disturbed and offers no real solutions. As I said avoid and use an agency that is run by professional adults over the age of 20 that treat their customers with respect.
Awful agency. Lettings ran by patronising incompetent children
If you like your queries being ignored or (finally) abruptly answered, given the run around or just being dealt with in an unhelpful rude manner then these are the letting agents for you. Difficult and awkward unless they're taking your money. Don't even bother ringing the out of hours service in an emergency (no gas in winter and locked out of the property and the agents have a spare set of keys!!!) as the lady is clearly out shopping and takes great umbrage in being disturbed and offers no real solutions. As I said avoid and use an agency that is run by professional adults over the age of 20 that treat their customers with respect.
What agent could do to change your mind?
Fees are pretty standard compared to other agencies although they charge to renew tenancy agreementsAttached Filesnbsp;
Comment on agent fees
Fees are pretty standard compared to other agencies although they charge to renew tenancy agreements
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Jun 21, 2016
Thank you for your review, clearly you have experienced some issues, unfortunately I am not sure what property you are referring to, I am sure your issues can be resolved if you can contact me. . I am happy to discuss these, if you wish to call on 0121 3216090
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Latest Reviews
4th Feb 2022
reviewed by 'Caz'
4th Aug 2021
reviewed by 'Chris'
5th Sep 2017
reviewed by 'Sally'
17th Jul 2017
reviewed by 'Caz'
22nd Sep 2016
reviewed by 'Nicky'
21st Jun 2016
reviewed by 'nothappy'
Opening Hours
Address
Martin & Co
24 Birmingham Road
Sutton Coldfield
West Midlands
B72 1QG
0121 321 6090
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £705,000 | £705,000 |
| Lettings | 25% | 50% | £575 | £595 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Feb 04,2022
Feb 04,2022
0
people found
this helpful
this helpful
We had rented out our home with Martin & co which we then proceeded to sell with them. Very helpful and good guidance helping to resolve issues as they emerged. Successful sale of our house due to their marketing and support. Special thanks to Chloe....
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Aug 04,2021
Aug 04,2021
0
people found
this helpful
this helpful
Martin and co have rented out a small apartment for us for 10 years. Always very professional always found good tenants.
I would recommend them without hesitation....
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read full review
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Aug 04, 2021
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(1)
Hi Chris, thank you for the fantastic review and the strong working relationship over many years. We look forward to many more years working with you.
Kind Regards,
Matthew Clinton MARLA
Branch Manager ...
Sep 05,2017
Sep 05,2017
0
people found
this helpful
this helpful
Martin and Co have been managing a rental property for me for many years and have always been efficient and extremely helpful and friendly. I would certainly recommend them as agents for property letting We recently decided to sell this property and chose to market ...
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Comment on agent fees
Competitive and worth every penny.
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Jul 17,2017
Jul 17,2017
1
people found
this helpful
this helpful
Andrew has proved invaluable again in assisting me with some insurance advise. I have had the fully managed service by Andrew and his team for at least 3 years now and very happy with the service....
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Comment on agent fees
Fair
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Yes
Yes
Sep 22,2016
Sep 22,2016
4
people found
this helpful
this helpful
Hi, I rang the office week beginning the 12/09 was asking about a property to rent on behalf of my son whose disabled with Autism. He was looking to rent with his friend who works full time . We made a appointment for 1pm on the Saturday ...
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Sep 22, 2016
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(1)
Thank you for your comments today, I am sorry if your had difficulty with a member of my team and I would be happy to discuss with your these points so that we can improve customer service. I can see from our detailed recording system that you were emailed and called to cancel your viewing on Friday the 16th of September at 12.29pm under the name Nicole. ...
Jun 21,2016
Jun 21,2016
3
people found
this helpful
this helpful
Awful estate agents who are only interested in getting your money! No care for customers at all. Lost £300 due to their negligence and they refused to refund it. They are unprofessional and rude in their manner of dealing with customers and are greedy people with ...
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read full review
Comment on agent fees
Horrible. they will take their fee's and scam you out of your money
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Jun 21, 2016
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(1)
Thank you for your review, we happy refund tenants application fees when correct information is provided on application. For example we recently had a client who attempted to get around our strict referencing process for a property. The individual gave false employment information. Unfortunately because of this act of lying and potential fraud they were no eligible for a refund.
If you wish to discuss your issue further please contact me or David on 0121 321 6090 ...
Apr 29,2016
Apr 29,2016
5
people found
this helpful
this helpful
Unfortunately, my former amazing agent retired and handed their business over to this bunch of clowns that I have always avoided in the past due to verbal poor reviews from friends etc.
Awful agency. Lettings ran by patronising incompetent children
If you like your queries ...
read full review
read full review
What agent could do to change your mind?
Fees are pretty standard compared to other agencies although they charge to renew tenancy agreementsAttached Filesnbsp;
Comment on agent fees
Fees are pretty standard compared to other agencies although they charge to renew tenancy agreements
Was this helpful?
Yes
Yes
Jun 21, 2016
View all comments
(1)
Thank you for your review, clearly you have experienced some issues, unfortunately I am not sure what property you are referring to, I am sure your issues can be resolved if you can contact me. . I am happy to discuss these, if you wish to call on 0121 3216090 ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
