100% lettings valuation accuracy
99% lettings fee satisfaction
“Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We ......”
Apr 29,2016
Apr 29,2016
1
people found
this helpful
this helpful
Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We simply wanted to view the flat but they pressured us into filling up a form in order to register our interest so that "nobody else will get the flat because we are first". In this form you have to give your CREDIT CARD DETAILS which is outrageous and shady and we gave a fake one. After leaving the office the agent rang us a total of 4 times to ask questions about ourselves. The next morning we emailed the agent thanking them for their time but telling them we had decided not to take the flat. They then proceeded to ring us several times (we had specified we were at work in the morning and could not pick up the phone). Then, the agent emailed us with a long email going on about how they were really put off at the fact that we said no in spite of them making their best efforts, as if this was something personal, and questioning us about our decision, being invasive when we simply didn't really like the flat. I felt guiltied into having to apologise and reassure the agent that our decision had nothing to do with them on a personal level. We don´t want to go back here and it's a shame because we want a flat in Fulham.
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Latest Reviews
14th Jun 2023
reviewed by 'Lauren'
29th Apr 2016
reviewed by 'cupcakesarenice'
Opening Hours
Address
Chard
666 Fulham Road
Fulham,London
Greater London
SW6 5RX
020 7731 5115, 07837 388 475
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 14,2023
Jun 14,2023
0
people found
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My flatmate and I went to see a total of 3 properties and the agent tried to pressure us into every single one. The most irritating part is that out of all of the properties shown to us, only 1 was within our budget. The ones picked ...
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Jul 11, 2024
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Dear Lauren, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this further for you. Kind regards, Sarah, Customer Relations Team ...
“Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We ......”
Apr 29,2016
Apr 29,2016
1
people found
this helpful
this helpful
Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We simply wanted to view the flat but they pressured us into filling up a form in order to register our interest so that "nobody else will get the flat because we are first". In this ...
read full review
read full review
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May 27, 2016
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(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Chard Fulham Office, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I am really sorry to hear that you have been unhappy with the service provided by our Chard Fulham Office, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn