Deptford, London, SE10
4.1/5, 65 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
84% lettings fee satisfaction

Contact Us

“I am afraid i can not avoid but to join ......”

Share on :
Feb 11,2012
Minithumbdown
By: 'curic4'
Feb 11,2012
6 people found
this helpful
I am afraid i can not avoid but to join this group of disappointing experiences. I'm about to rent a property with Life Residential and i am not even moved in the new flat that i am already not satisfied. A part from a few delays in replies and flat-viewing, they managed to put in the contract the wrong address of the property i am about to rent (wrong street name and post code). The bank noticed it, they never bothered to double check the address apparently. I had a delivery booked with ikea and BT and i had to call them back, modify the delivery address that forced me to cancel orders and rebook all the delivery. This caused a delay in the delivery dates. I was meant to receive all the furniture within the first week of rent, and now i'll have to live in an empty flat for at least 10days!
I am sincerely wondering: is it normal for an estate agent to put the wrong address in a tenancy contract without checking if the address of the property you are renting is the right one?
What agent could do to change your mind?
i don't expect much, but at least be reliable on basic things. For example quick reply to emails, reliability on booking days and time and no matter what, the address of the property you are renting MUST be the right one!
Attached Filesnbsp;
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 65
Featured Review
a
reviewed by 'Bey'
“I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and ......”
Featured Review
a
reviewed by 'Szilvia'
“Sharnae was realy nice to me and my friend meanwhile we were looking for flat.She searched all potential flats ......”
Featured Review
a
reviewed by 'James'
“Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job ......”
Featured Review
a
reviewed by 'Irene'
“Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during ......”
Featured Review
a
reviewed by 'Joseph'
“We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with ......”
30th Mar 2023
reviewed by 'Lethu'
“I’d just like to say a special thank you to Ethan Lewis from the Life Residential Deptford branch. His ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Life Residential
Block A, Hudson Building, Deals Gateway, Blackheath Road
Deptford,London
Greater London
SE10 8EA
020 8692 2244

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £214,000 £480,000
Lettings 100% 84% £320 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 28 11 7 0 6 0 2 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Canary Wharf, E14
Greenwich, SE10
Head Office, NW10
London West, W3
Nine Elms Riverside, SW8
North & City, N5
Royal Wharf, E16
South Bank, SE1
Featured Review
a

“I wanted to leave a review for Jonathan Pears......”

Share on :
Sep 23,2021
Minithumbup
By: 'Bey'
Sep 23,2021
0 people found
this helpful
I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and I would personally recommend him....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Sharnae was realy nice to me and my friend meanwhile ......”

Share on :
Jun 21,2015
Minithumbup
By: 'Szilvia'
Jun 21,2015
0 people found
this helpful
Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Dimitar worked tremendously hard during the sale process, from providing ......”

Share on :
Apr 22,2015
Minithumbup
By: 'James'
Apr 22,2015
0 people found
this helpful
Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely recommend...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Sharnae was brilliant, she advised me to set an early ......”

Share on :
Apr 16,2015
Minithumbup
By: 'Irene'
Apr 16,2015
0 people found
this helpful
Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“We are very appreciative of the efficient handling of departure ......”

Share on :
Apr 23,2015
Minithumbup
By: 'Joseph'
Apr 23,2015
0 people found
this helpful
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service!...”

Share on :
Mar 30,2023
Minithumbdown
claim your profile
Ethan
By: 'Lethu'
Mar 30,2023
0 people found
this helpful
I’d just like to say a special thank you to Ethan Lewis from the Life Residential Deptford branch. His communication skills and willingness to help really made all the difference in finding a new place to live...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The worst agency ever. Barley spoke with the ......”

Share on :
Feb 10,2023
Minithumbdown
By: 'Eli'
Feb 10,2023
0 people found
this helpful
The worst agency ever. Barley spoke with the same property manager. Landlord does not want to do repairs as per tenancy agreement. Avoid...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Incompetent, rude and they didn't apologise w......”

Share on :
Jun 21,2022
Minithumbdown
By: 'Helen'
Jun 21,2022
0 people found
this helpful
Incompetent, rude and they didn't apologise when they did stupid, completely avoidable things. Don't waste your time. Avoid at all costs....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience with Life Residential was quite......”

Share on :
Feb 24,2021
Minithumbdown
By: 'Alisa A'
Feb 24,2021
1 people found
this helpful
My experience with Life Residential was quite bad from the get go. We were supposed to move in to Apartment 106 in a building called The Crescent (the building is awful too, but that asks for a separate review). On the day we moved in, we ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Where do I start. Awful from the beginning. I......”

Share on :
Sep 16,2020
Minithumbdown
By: 'Natalie'
Sep 16,2020
4 people found
this helpful
Where do I start. Awful from the beginning. I am extremely disappointed with the lack of organisation and communication at Life Residential. From the get go I constantly had to 'chase' the estate agent - Sarah, whether it be to reply to simple texts/emails, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really poor...”

Share on :
Jan 24,2020
Minithumbdown
By: 'Nathaniel'
Jan 24,2020
0 people found
this helpful
Every single stage of the tenancy was difficult. Property manager and landlord treated us with contempt most of the time. Took six months to get our deposit back - also note there is a move-out fee which you may not have noticed in your contract. ...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Nathaniel Warnes
Jan 27, 2020
View all comments (2)
LIFE have responded above trying to pin the delayed return of our deposit on the MyDeposits dispute process. While it is true that the dispute process takes time, it ignores and shifts blame away from why we had to dispute our deposit in the first place. LIFE were completely unreasonable in their deductions, trying to charge over the odds for cleaning and repairs following a tenancy marred by unkept promises and an evasive, incompetent property manager - something MyDeposits agreed with us on. L ...

“Horrible experience...”

Share on :
Sep 12,2018
Minithumbup
By: 'Alex'
Sep 12,2018
3 people found
this helpful
Life Residential is absolutely terrible agency. Among the issues that I faced are: - no heating in winter at all - staff lying to me - inability to get anything solved upon request (I had the postbox broken, little water leak in store room, low ...
read full review
Comment on agent fees
Bad
Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not rent from this agent!! This is the worst ......”

Share on :
Nov 11,2017
Minithumbdown
By: 'Emmeline'
Nov 11,2017
3 people found
this helpful
Do not rent from this agent!! This is the worst letting agent I have ever dealt with as a tenant. The staff are incompetent at best! They never respond to emails, and if you're lucky and manage to get them on the phone they're extremely ...
read full review
Comment on agent fees
Bad
Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible experience from start to finish - Avoid at all ......”

Share on :
Jun 10,2017
Minithumbdown
By: 'Sam'
Jun 10,2017
3 people found
this helpful
Terrible experience from start to finish - Avoid at all costs. They are very happy to chase you when they want but if you have any problems you will have difficulty getting hold of somebody willing to help you. Be very careful with inventories because ...
read full review
Comment on agent fees
Fees are extortionate - will attempt to charge you for as much as they possibly can
Comments (0) Report abuse Print review
Was this helpful? Yes

“Stephen was absolutely fantastic from the moment we had a ......”

Share on :
Apr 09,2015
Minithumbup
By: 'Victoria'
Apr 09,2015
0 people found
this helpful
Stephen was absolutely fantastic from the moment we had a viewing through to the entire process, ensuring he was doing everything he could to get us moved in when we wanted. Also, every time head office does not do their job (work that needs to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I sold my property throught Dimitar. He is professional and ......”

Share on :
Apr 01,2015
Minithumbup
By: 'Baquba7'
Apr 01,2015
0 people found
this helpful
I sold my property throught Dimitar. He is professional and responsive and keeps me updated frequently on how things are going on. He deals with setbacks positively and try to overcome them with fresh ideas so that what I set to achieve, that is to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dimitar was courteous, professional and always available throughout the transaction. ......”

Share on :
Apr 01,2015
Minithumbup
By: 'Matt'
Apr 01,2015
0 people found
this helpful
Dimitar was courteous, professional and always available throughout the transaction. When some unexpected delays hit, he remained patient and understanding. Made the whole process as painless as possible!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great guy to work with, facilitates all the parties involved ......”

Share on :
Mar 23,2015
Minithumbup
By: 'Raza'
Mar 23,2015
0 people found
this helpful
Great guy to work with, facilitates all the parties involved and acts as a solid link of communication. Prompt and always supportive. A real gem in the world of estate agents....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“prompt reply, freindly, and follow-up my case timelyoverall, a good ......”

Share on :
Mar 23,2015
Minithumbup
By: 'jimmy'
Mar 23,2015
0 people found
this helpful
prompt reply, freindly, and follow-up my case timely overall, a good experience...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dimitar's professionalism is outstanding. As a property agent he is ......”

Share on :
Mar 20,2015
Minithumbup
By: 'Jenny'
Mar 20,2015
0 people found
this helpful
Dimitar's professionalism is outstanding. As a property agent he is leagues above the rest. Dimitar understands the needs and requirements of stakeholders and works closely with all the parties involved. He is a highly effective relationship manager. Through a stressful sale he was consistently proactive, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dimitar has been very helpful in every step of the ......”

Share on :
Mar 19,2015
Minithumbup
By: 'Lauren'
Mar 19,2015
0 people found
this helpful
Dimitar has been very helpful in every step of the process, from the time I arranged for the viewing up to the date of completion. He responded to my emails / calls in a timely manner, even at that time when he was away on holiday. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dovile has been very efficient in updating us on the ......”

Share on :
Mar 12,2015
Minithumbup
By: 'Simon'
Mar 12,2015
0 people found
this helpful
Dovile has been very efficient in updating us on the status of the tenancies in our property and in finding new tenants. We are very happy with the service we are receiving from her and her team....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The process was really simple and straight forward with the ......”

Share on :
Mar 10,2015
Minithumbup
By: 'Kazeem'
Mar 10,2015
0 people found
this helpful
The process was really simple and straight forward with the help of Sharnea. She made it possible and will be recomending life residentials to my mates nd family....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm so happy with Sharnae when i look for property ......”

Share on :
Feb 22,2015
Minithumbup
By: 'Sylvia'
Feb 22,2015
0 people found
this helpful
I'm so happy with Sharnae when i look for property at New Capital Quay. She is very helpful and response is very fast. She has first class service. Thanks for everything....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would highly recommend Life Residentials anyone, I was new ......”

Share on :
Feb 19,2015
Minithumbup
By: 'Peter'
Feb 19,2015
0 people found
this helpful
I would highly recommend Life Residentials anyone, I was new to the UK therefore we arranged everything via phone and e-mail. I did not have the possibility to see the property before the move in, but Sharnae arranged an on-line skype viewing, and I got ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Patient and keen, with broad network.They were willing to ......”

Share on :
Feb 18,2015
Minithumbup
By: 'V.'
Feb 18,2015
0 people found
this helpful
Patient and keen, with broad network. They were willing to help at anytime. Quick responses. Demonstrated great professionalism. Ideal for any landlord....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Overall a very positive experience compared to what received from ......”

Share on :
Feb 17,2015
Minithumbup
By: 'Will'
Feb 17,2015
0 people found
this helpful
Overall a very positive experience compared to what received from other agencies, although was at first very difficult to get hold of anyone in the office. However once we finally got through and arranged a viewing Lauren was ecceptional at replying to emails and anwering ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Lauren answered all my questions promptly, offered to arrange further ......”

Share on :
Feb 15,2015
Minithumbup
By: 'J'
Feb 15,2015
0 people found
this helpful
Lauren answered all my questions promptly, offered to arrange further viewings, was very helpful on move-in day (going round the flat with me, showing how things worked etc) and continued to answer questions after I moved in....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Straight forward application and process happy with services paperwork friendly ......”

Share on :
Feb 15,2015
Minithumbup
By: 'mehul'
Feb 15,2015
0 people found
this helpful
Straight forward application and process happy with services paperwork friendly estate agents easy move in procedure and hand over process...
read full review
Comment on agent fees
Acceptable fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a very pleasant experience with Patrick and Hannah. ......”

Share on :
Feb 06,2015
Minithumbup
By: 'Leo'
Feb 06,2015
0 people found
this helpful
I had a very pleasant experience with Patrick and Hannah. They are very friendly and professional. I will stick to them next time if possible and also recommend to others....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Life Residential, London SE10 8EA



Get in touch with

Life Residential

Branch - Deptford, London, SE10

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn